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Full-time, Temporary
Attractive remuneration, Discretionary bonus schemes, Generous travel benefits, Extensive health and well-being support, Learning and development opportunities
Posted 2d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
Lead a team of specialists to manage cabin crew administrative operations and ensure high performance through KPI monitoring. Drive process improvements and foster a positive, engaged team environment while collaborating with stakeholders across multiple regions.
Requirements
Requires strong leadership, analytical skills, and experience in stakeholder management within an operational or aviation environment. Proficiency in English and Dutch is essential, along with the ability to manage changing priorities in a fast-paced setting.
Full job description
As the world's number one integrated tourism business, TUI Group is seeking a Crew Support Team Leader to join our airline operations. Within this pivotal role, you'll lead a dedicated team of experts responsible for the administrative operations of our Cabin Crew across Belgium, Morocco & The Netherlands. Working within our Customer, Cabin and Inflight Services function, you'll collaborate with stakeholders to drive efficiency and innovation while ensuring the smooth functioning of the Crew Support Specialist & Crew Support Coordinator team.
This role can be based from either Zaventem, Belgium or Rijswijk, Netherlands. All positions based in the Netherlands are offered an initial 12-month fixed-term contract and will require a successful background security check (VVGB).
The role will be published until 31st August 2026.
ABOUT OUR OFFER
Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
ABOUT THE JOB
Team Leadership: Lead a team of specialists to enhance operational efficiency while promoting a positive work environment focused on training, development, and employee engagement.
Performance Management: Oversee cabin crew performance through daily feedback, weekly trend analyses, and monthly KPI reports with actionable mitigation strategies.
Communication & Data Excellence: Manage cabin crew communications, data sharing, and contract administration in line with company and collective agreements.
Process Improvement: Drive continuous improvement by reviewing procedures, ensuring compliance, identifying cost-saving opportunities, and implementing innovative technologies.
Support & Engagement: Act as first contact for cabin crew queries while coordinating events and initiatives that foster a strong sense of community.
Working Arrangements: This role operates on a hybrid working basis in line with local working agreements. Regular travel will be required as part of your responsibilities to connect with teams and stakeholders across our various locations.
ABOUT YOU
You have strong leadership qualities with the ability to promote a positive change culture focused on colleague engagement.
You're resilient and organised, able to manage changing priorities in a fast-paced operational environment while taking pride in your work.
You're an excellent communicator with proven stakeholder management experience and strong analytical skills.
You understand operational needs of cabin crew while balancing business priorities, with a strong interest in safety, commercial and operational processes.
You're IT literate with good Microsoft Office skills and the ability to work effectively within a diverse remote team.
You have advanced proficiency in English and Dutch, with previous cabin crew experience or aviation background being a valuable advantage.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
We’re adventure seekers. Smile givers. Impact makers.
We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.
We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.
Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.
At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.
There’s a place for you here.
Offices: Karl-Wiechert Allee 23, Hannover, Lower Saxony 30625, DE · Office Park 4, Schwechat, Lower Austria 1300, AT · Gistelsesteenweg 1, Ostend, 8400, BE · Luchthaven Brussel Nationaal, 40 P Box 1, Zaventem, 1930, BE · 32, Rue Jacques Ibert, Levallois-Perret, Île-de-France 92300, FR
TUI CruisesTUI.comHapag Lloyd CruisesTUI Care Foundation Travel.meGoTUI.comTUI BLUEROBINSON ClubTUI MAGIC LIFETUI Cars
How many Transportation jobs are open in Zaventem, Belgium right now?
There are currently 26 open transportation positions in Zaventem, Belgium listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Zaventem, Belgium?
Companies currently hiring include Inchcape Retail Chile, Securitas Group, Ayvens, SIXT, TUI, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Zaventem, Belgium?
Yes — 6 of the 26 open transportation positions offer remote or hybrid work (0 remote, 6 hybrid).
How do I apply for Transportation jobs in Zaventem, Belgium?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.