McLean, Virginia, United States · On-site
Job Family: User Support Travel Required: Up to 10% Clearance Required: None What You Will Do: Essential Job Functions: Technical Support - Internal Provide Tier 2 / Back-end IT support Troubleshoot and resolve hardware,…
Skills: Tier 2 Support, Windows 10, Windows 11, Active Directory, Microsoft O365
McLean, Virginia, United States · Hybrid
$98k–$163k/yr
Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: None What You Will Do: Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management…
Skills: ServiceNow Development, JavaScript, IT Service Management, Custom Application Development, Workflow Automation
McLean, Virginia, United States · Hybrid
$98k–$163k/yr
Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: None What You Will Do: Serve as a Business Analyst supporting the Platforms - ServiceNow team. Partner with business stakeholders,…
Skills: Business Analysis, ServiceNow, Requirements Gathering, User Stories, Process Mapping
McLean, Virginia, United States · On-site
Job Family: Cyber Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: The Senior System Administrator supports a large‑scale Governance, Risk, and Compliance (GRC) s…
Skills: System Administration, Access Control, Identity Enforcement, Patching, Configuration Management
New York, New York, United States · On-site
$130k–$216k/yr
Job Family: Technology Consulting Travel Required: Up to 50% Clearance Required: Ability to Obtain Public Trust What You Will Do: The API Developer/Data Engineering Managing (Lead) Consultant serves as a trusted advisor …
Skills: Python, Java, JavaScript, .NET C#, RESTful API
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Enterprise Technology Sales, Business Intelligence, Analytics, Salesforce, Value-Based Selling
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Enterprise Technology Sales, Business Intelligence, Analytics, Salesforce, Value-Based Selling
Tysons, Virginia, United States · Hybrid
Pansophic Learning is a dynamic, high-growth international education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in li…
Skills: Program Planning, Project Scheduling, Agile Methodologies, Stakeholder Management, Risk Mitigation
Tysons, Virginia, United States · Hybrid
ON.energy is building the power infrastructure that makes the AI era possible. As AI demand surges past what the grid and traditional data centers can support, ON.energy provides a new class of power technology proven at…
Skills: Battery Sizing, Lifecycle Modeling, BESS Vendor Evaluation, Inverter/PCS Performance Validation, EMS Integration
Tysons, Virginia, United States · On-site
Overview About M.C. Dean M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex inf…
Skills: AV System Design, AutoCAD, Crestron, AMX, Extron
Tysons, Virginia, United States · On-site
Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting …
Skills: VoIP, Telephony Installation, Hardware Troubleshooting, Cable Termination, Network Infrastructure
Tysons, Virginia, United States · On-site
Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting …
Skills: Windows 11 Administration, Tier II/III Technical Support, System Imaging, Vulnerability Remediation, Root Cause Analysis
McLean, Virginia, United States · Hybrid
$98k–$163k/yr
Job Family: Business Systems Analysis (Digital) Travel Required: Up to 25% Clearance Required: None What You Will Do: Serve as a Senior Business Analyst supporting the Platforms - ServiceNow team. Partner with business s…
Skills: Business Analysis, ServiceNow, Requirements Gathering, User Stories, Process Mapping
McLean, Virginia, United States · On-site
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: Design, develop, and maintain solutions using Microsoft Power Platform, including Power App…
Skills: Microsoft Power Platform, Power Apps, Power Automate, Power BI, SharePoint Online
Tysons, Virginia, United States · Hybrid
$84k–$180k/yr
Under general supervision, the Staff Software Engineer assists in developing software products and works on improving the overall quality of the product throughout the software development life cycle. Essential Job Funct…
Skills: Algorithm Design, Problem Solving, Complexity Analysis, Data Structures, System Design
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Enterprise Technology Sales, Business Intelligence, Analytics, Salesforce, Value-Based Selling
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Enterprise Technology Sales, Business Intelligence, Analytics, Salesforce, Value-Based Selling
McLean, Virginia, United States · On-site
Job Family: Operational Effectiveness Consulting Travel Required: Up to 10% Clearance Required: Active Top Secret SCI with Polygraph What You Will Do: Utilize skills in data analytics, data science, and data visualizatio…
Skills: Data Analytics, Data Science, Data Visualization, Tableau, PowerBI
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Enterprise Technology Sales, Business Intelligence, Analytics, Prospecting, Sales Cycle Management
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Enterprise Technology Sales, Business Intelligence, Analytics, Salesforce, Value-Based Selling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide Tier 2 back-end IT support by troubleshooting hardware, software, and network issues while documenting activities in ServiceNow. Support in-office operations including conferencing systems and deskside IT assistance across multiple Virginia and Maryland locations.
Requires a Bachelor's degree with 4+ years of experience or 8+ years of experience in lieu of a degree, specifically with 5+ years of Tier 2 Service Desk experience. Must be proficient in Windows environments, Active Directory, and Microsoft 365 technologies.
Travel Required:
Clearance Required:
Essential Job Functions:
Technical Support - Internal
Provide Tier 2 / Back-end IT support
Troubleshoot and resolve hardware, software, application, network, user access, or related issues
Create tickets and document all activities in helpdesk ticketing systems
Escalate more complex problems or unresolved issues to next level of support
Utilize and become proficient with Guidehouse’ s standard support tools (i.e. Service Now)
Assist with in-office meetings utilizing Surface Hubs and Owl conferencing systems
If necessary, provide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MD
Address client questions using available information resources
Comply with Corporate IT Service Management and Service Desk policies, procedures and directives
Achieve metrics in support of service level agreements, client satisfaction surveys, and completed incidents/requests
Recommend process changes as needed to improve service levels
Communicate company policies and standards
Stay current with information technology systems and industry trends
Provide evening and weekend support (off-hours support), as assigned, on a rotating basis
Bachelor’s Degree, plus minimum 4+ years of experience OR 8+ years of experience in lieu of degree
5+ years of Tier 2/Back-end professional experience working on a Service Desk
Working knowledge and hands-on support of Windows 10 and Windows 11 in an Active Directory environment
Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams
Experience with Microsoft O365 and Microsoft Intune
Experience supporting Microsoft Azure, Office 365, and Microsoft technologies (SharePoint, OneDrive) is preferred as well as an understanding of cloud computing
Experience working professionally with customers in person as well as remotely via phone, chat, and email
Strong communication (written and verbal), multitasking and customer service skills
Work effectively in a team environment to maintain Service Desk coverage and support model
Proficient in managing multiple tasks at one time and prioritizing said tasks
Experience supporting smart phones including iPhone and Android models
Strong problem-solving skills
Must be proactive, punctual and be able to multitask efficiently.
Strong planning and organizational skills
Demonstrated skills in working with users in person and remotely
Experience working with Audio/Visual conferencing equipment
Experience with minor troubleshooting for printers
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Empowering our clients to meaningfully shape the future.
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.
Offices: 1676 International Dr, 800, McLean, Virginia 22102, US · 1800 Tysons Blvd, McLean, Virginia 22102, US · 1000 Wilson Blvd, Suite 1400, Arlington, Virginia 22209, US · 111 Congress Ave, Suite 2500, Austin, Texas 78701, US · 125 High St, Suite 401, Boston, Massachusetts 02110, US
Based on 119 listings with disclosed salaries, most technology jobs in Tysons, VA pay between $67k–$189k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 296 open technology positions in Tysons, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MicroStrategy (now Strategy - Old Page), Guidehouse, M.C. Dean, Inc., Alarm.com, Cellebrite, among others. Browse the listings above to see every active employer.
Yes — 120 of the 296 open technology positions offer remote or hybrid work (52 remote, 68 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
