Sunnyvale, California, United States · Hybrid
$153k–$294k/yr
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Management Consulting, Business Operations, Strategy & Operations, Program Management, Structured Problem Solving
Sunnyvale, California, United States · On-site
$132k–$190k/yr
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in program or project management. Experience in supply chain planning, materials management, and inventory management. P…
Skills: Program Management, Project Management, Supply Chain Planning, Materials Management, Inventory Management
Sunnyvale, California, United States · On-site
$240k–$334k/yr
Minimum qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, a related field, or equivalent practical experience. 15 years of experience in semiconductor design or design v…
Skills: Semiconductor Design, Design Verification, People Management, DRAM Memory Subsystems, HBM
Sunnyvale, California, United States · On-site
$262k–$365k/yr
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience programming in C++. 5 years of experience with design and architecture; and testing/launching software products. Experie…
Skills: C++, Software Architecture, Generative AI, Large Language Models, Data Structures
Sunnyvale, California, United States · Hybrid
$155k–$262k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: PLM Architecture, System Design, CAD Integration, Medical Device Compliance, REST APIs
San Francisco, California, United States · Hybrid
$204k–$299k/yr
DoorDash’s mission is to empower local economies. With AI, we believe there’s a huge opportunity to leverage agentic technology to help businesses grow their sales, to create more personalized experiences for our custome…
Skills: Applied AI Research, Reinforcement Learning, Multi-agent Reinforcement Learning, Distributed Databases, Apache Cassandra
Sunnyvale, California, United States · Hybrid
$190k–$336k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: PLM Strategy, Stakeholder Management, Regulatory Compliance, Digital Thread Integration, Change Management
Sunnyvale, California, United States · On-site
$174k–$253k/yr
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience programming in Python or C++. 3 years of experience with ML infrastructure (e.g., model deployment, model evaluation, op…
Skills: Python, C++, ML Infrastructure, GenAI, LLMs
Sunnyvale, California, United States · On-site
$262k–$365k/yr
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in software development. 7 years of experience leading technical project strategy, ML design, and optimizing industry-sc…
Skills: Software Development, ML Design, ML Infrastructure, GenAI, LLMs
Sunnyvale, California, United States · On-site
$207k–$301k/yr
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in software development. 5 years of experience testing, and launching software products, and 3 years of experience with …
Skills: Software Development, Software Design, Software Architecture, ML Infrastructure, Model Deployment
Sunnyvale, California, United States · On-site
The difference between data and intelligence is context. This role enriches data with business context to produce insights that enable intelligent decisions. Join Apple's Information Systems and Technology (IS&T) organiz…
Skills: SQL, Tableau, Python, R, Data Visualization
Sunnyvale, California, United States · On-site
$160k–$271k/yr
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to h…
Skills: C++, Embedded Linux, QNX, Board Bring-up, Device Driver Development
Sunnyvale, California, United States · Hybrid
$125k–$160k/yr
At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great …
Skills: AI Infrastructure, Application Security, Technical Content Creation, Threat Modeling, Market Intelligence
Sunnyvale, California, United States · On-site
$125k–$160k/yr
About the role Key Responsibilities Cloud Infrastructure Design, develop, and maintain scalable and secure cloud infrastructure for ATUSA cloud-based web application.on Google Cloud Platform (GCP) with a focus on scalabi…
Skills: Google Cloud Platform, Python, JavaScript, Node.js, Docker
Sunnyvale, California, United States · On-site
$192k–$279k/yr
Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 8 years of experience in program management. Experience with data center controls. Experience in technical and product p…
Skills: Program Management, Data Center Controls, Technical Program Management, Product Program Management, Cross-functional Leadership
Sunnyvale, California, United States · On-site
$137k–$231k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Salesforce CRM, Business Analysis, Salesforce Configuration, Systems Analysis, Project Implementation
Sunnyvale, California, United States · On-site
$147k–$211k/yr
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development or 1 year of experience with an advanced degree in an industry setting. 2 years of experience …
Skills: C++, C, Linux Kernel, Distributed Systems, Low-level Systems Programming
Sunnyvale, California, United States · On-site
$138k–$198k/yr
Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 2 years of experience in program management. Experience working with data analytics tools (e.g., SQL, BigQuery, R, etc.)…
Skills: Program Management, Data Analytics, Demand Planning, Forecasting, SQL
Sunnyvale, California, United States · On-site
$170k–$250k/yr
About the role We are seeking a highly motivated Photonics Validation Engineer to join our team. In this role, you will be responsible for validating photonics sub-systems and packaged opto-electronic modules — building …
Skills: Photonics Validation, Optical Testing, Electro-optic Testing, Failure Analysis, Spectrum Analysis
Sunnyvale, California, United States · On-site
$181k–$307k/yr
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to h…
Skills: Verilog, SystemVerilog, RTL Design, FPGA Architecture, Vivado
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The Director of Customer Office Operations leads strategic execution to improve operational effectiveness and solve complex business challenges across the Customer Office. This involves managing operating cadences, driving cross-functional initiatives, and developing executive-level reporting to support informed decision-making.
Candidates need 6-10 years of experience in management consulting or business operations, with a proven track record of leading complex initiatives for senior executives. Proficiency in analytical tools and strong executive presence are essential, with a preference for those from top-tier consulting firms or SaaS backgrounds.
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
The Role
The Director, Customer Office Operations, is a strategic execution leader responsible for improving operational effectiveness across the Customer Office. Working closely with Customer Office leadership, this role identifies complex business challenges, develops practical solutions, and drives execution across high-priority customer and business initiatives.
Success in this role requires a consulting-oriented mindset, combining structured problem-solving, analytical rigor, executive communication, and operational leadership. The ideal candidate thrives in ambiguous environments, influences across organizational boundaries, and translates strategy into measurable business outcomes through disciplined execution and continuous improvement.
Your Day-to-Day
Solve Complex Business Problems
Analyze operational challenges and develop practical, scalable recommendations that improve Customer Office effectiveness.
Build and enhance operating mechanisms, governance processes, dashboards, and reporting that improve visibility and execution.
Identify opportunities to streamline workflows, leverage automation, and improve organizational performance.
Develop executive-ready analyses, business reviews, and recommendations that support informed decision-making.
Lead Cross-Functional Execution
Lead high-impact initiatives spanning Customer Success, Renewals, Support, Services, Product, Sales, and other partner organizations.
Drive accountability for customer recovery plans, executive commitments, and strategic initiatives by ensuring clear ownership, priorities, and follow-through.
Remove execution barriers, proactively manage risks, and accelerate delivery of business outcomes.
Influence stakeholders at all levels to achieve alignment and drive results without direct authority.
Enable Customer Office Leadership
Manage key Customer Office operating cadences, leadership reviews, and execution rhythms that improve organizational alignment.
Support executive engagement activities for at-risk and escalated customers by coordinating follow-through, tracking commitments, and monitoring outcomes.
Surface emerging risks, trends, and operational insights to support leadership decision-making.
Foster a culture of accountability, operational excellence, and continuous improvement across the Customer Office.
What You Bring to the Team
Required Qualifications
6–10 years of experience in management consulting, business operations, strategy & operations, program management, or related disciplines.
Prior customer-facing experience within Customer Success, Professional Services, Account Management, Sales, Consulting, or similar functions.
Demonstrated success leading complex cross-functional initiatives involving senior executive stakeholders.
Strong structured problem-solving, analytical, and critical thinking capabilities with the ability to translate complex business challenges into actionable recommendations.
Proven ability to influence across organizations, build alignment, and drive execution without direct authority.
Experience developing executive presentations, business reviews, dashboards, KPIs, and operational reporting.
Outstanding written and verbal communication skills with strong executive presence.
Advanced proficiency in Microsoft PowerPoint, Excel, and collaboration/project management tools.
Preferred Qualifications
Experience with a leading management consulting firm (e.g., McKinsey, Bain, BCG, Deloitte, EY-Parthenon, Kearney, Accenture Strategy, or equivalent).
Experience supporting executive leadership teams or business operations organizations.
Experience improving operating models, governance mechanisms, business management systems, or organizational effectiveness.
Experience leading customer recovery initiatives, executive customer engagement programs, or complex customer escalations.
Background in SaaS, cybersecurity, or enterprise software.
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
SF Bay Area, New York City Metro Area:
Base Pay Range: 200,300.00 - 293,810.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 167,300.00 - 245,355.00 USDAll other cities and states excluding those listed above:
Base Pay Range: 152,900.00 - 224,235.00 USDIntent-based protection for every human and every AI agent, across all data.
Offices: 925 W Maude Ave, Sunnyvale, California 94085, US · Denver, CO, US · Draper, UT, US · Pittsburgh, PA, US · Toronto, Ontario, CA
Based on 1598 listings with disclosed salaries, most technology jobs in Sunnyvale, CA pay between $125k–$279k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 1,817 open technology positions in Sunnyvale, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Google, Intuitive, Walmart, Applied Intuition, Hewlett Packard Enterprise, among others. Browse the listings above to see every active employer.
Yes — 566 of the 1817 open technology positions offer remote or hybrid work (115 remote, 451 hybrid).
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