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Full-time
bachelor degree
Maternity And Parental Leave Extra Days, Competitive Benefits Packages, Vacation, Compassionate Leave, Sick Days, Flex Days
Posted 60d ago
~40 hrs/week
Responsibilities
Perform comprehensive quality reviews of creative and digital deliverables to ensure accuracy and compliance with brand and technical standards. Collaborate with cross-functional teams to identify defects and mitigate delivery risks across various digital formats.
Requirements
Requires 3+ years of experience in QC/QA or creative production with advanced English proficiency and strong knowledge of design fundamentals. Proficiency in Adobe Creative Cloud and Figma is essential, with a bachelor's degree in design being a plus.
Full job description
As a Quality Control Specialist, you will play a critical role in ensuring the accuracy, consistency, and overall quality of creative and digital deliverables across multiple channels. Acting as the final quality gate before release, you will collaborate closely with Producers, Designers, Production Artists, Developers, and Creative Teams to identify defects, mitigate risks, and ensure all assets meet established quality standards, client requirements, and technical specifications.
This role requires a highly detail-oriented professional with a strong understanding of design fundamentals, digital production workflows, and quality assurance methodologies. You will review a wide range of deliverables including static creatives, video assets, HTML emails, display banners, websites, mobile experiences, and other digital products.
Success in this role requires critical thinking, strong communication skills, adaptability, and a continuous learning mindset in a fast-paced production environment.
This position requires full on-site attendance,five days per week, at the Barreal office (Heredia, Zona Franca Metropolitana) from 9:00 am to 6:00 pm (CR time)
You Will:
Perform comprehensive quality reviews of creative and digital deliverables, ensuring accuracy, consistency, and compliance with brand, client, and technical requirements.
Identify, document, and communicate visual, content, functional, and technical defects through clear, actionable feedback and reporting.
Validate assets across multiple formats, including static creatives, video, HTML banners, emails, websites, and digital experiences prior to release.
Collaborate closely with Producers, Designers, Developers, and cross-functional teams to resolve quality issues and mitigate delivery risks.
Execute established quality control processes, maintain project documentation, and contribute to continuous improvement initiatives that enhance production quality and efficiency.
You Have
Advanced English level (B2+/C1 reading, writing, and conversation);
3+ years of experience in Quality Control (QC), Quality Assurance (QA), Creative Production Review, Digital Production, or related fields.
Strong communication skills
Experience reviewing and validating creative assets across digital, video, print, social media, and interactive formats, with exceptional attention to detail
Strong understanding of design fundamentals, including typography, layout, color, spacing, visual hierarchy, and overall creative quality standards.
Knowledge of QA/QC methodologies, defect management, testing processes, and creative asset specifications, including file formats, export settings, and delivery requirements.
Familiary with Adobe Creative Cloud and Figma, combined with strong organizational, communication, problem-solving, and cross-functional collaboration skills in fast-paced production environments.
Nice to Have
Bachelor's degree in design
Experience with Central or similar workflow management platforms.
Experience creating Test Plans, Test Cases, and executing User Acceptance Testing (UAT).
Basic understanding of HTML, CSS, web technologies, and accessibility standards (WCAG).
Experience with defect tracking tools and Agile/Scrum methodologies.
What We Offer
Maternity and parental leave extra days
Competitive benefits packages
Vacation, compassionate leave, sick days, and flex days
Access to online services for families and new parents
Diversity and Inclusion Board with 12 affinity groups
Internal learning and development programs
Enterprise-wide employee discounts
And more…
At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.comandus.greenhouse-mail.io.We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
We’re Critical Mass. We are 2,000 inspired humans across 14 offices, setting the right path—not just the next one—for our clients, their customers, and our own colleagues.
We work with the best, Apple, Adobe, BMW, Nike, Diageo, Airbnb, BNY and many more, to power connected ecosystems that make brands stand out by driving performance with data, technology, AI, creative and media.
We’re a global marketing agency founded in Canada, but digital is our home. If you know us, then you know we’re a special place that attracts big talent and tiny egos. We’re driven, uncompromising and we live our values. We’re Critical Mass, but our friends call us CM.
Learn more at criticalmass.com.
Offices: 1011 9th Avenue SE, Suite 300, Calgary, Alberta T2G 0H7, CA · 225 N. Michigan Avenue, Ste. 2050, Chicago, IL 60601, US · 77 Kingsway, Holborn, London, WC2B 6SR, GB · 312 Adelaide St. West, 6th Floor, Toronto, Ontario M5V 1R2, CA · 300 metros al oeste de CENADA, Metro Park, zona franca metropolitana, Barreal, Heredia Edificio 5b-B, CR
How many Technology jobs are open in San José, Costa Rica right now?
There are currently 276 open technology positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in San José, Costa Rica?
Companies currently hiring include Critical Mass, Software Mind, Genpact, Amazon, TD SYNNEX, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in San José, Costa Rica?
Yes — 132 of the 276 open technology positions offer remote or hybrid work (49 remote, 83 hybrid).
How do I apply for Technology jobs in San José, Costa Rica?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.