Mexico, Chihuahua, Mexico · On-site
LH_IMS_Managed Services_FPP H&I3 Level 1 Service Desk Support Provide first-line IT support as the initial point of contact for users. Receive, log, categorize, prioritize, and manage incidents and service requests throu…
Skills: Customer service, Hardware troubleshooting, Microsoft 365, Azure, Active Directory
Mexico, Chihuahua, Mexico · On-site
Service Desk Lead – Job description • Supervise and mentor Service Desk team members, providing guidance, support, and training. • Delegate tasks and prioritize workload effectively to meet service level agreements (SLAs…
Skills: Team Leadership, Service Desk Management, SLA Management, KPI Analysis, Technical Support
Mexico, Chihuahua, Mexico · On-site
Service Desk Lead – Job description • Supervise and mentor Service Desk team members, providing guidance, support, and training. • Delegate tasks and prioritize workload effectively to meet service level agreements (SLAs…
Skills: Team Leadership, Service Desk Management, ITIL, Incident Management, Technical Support
Americana, Southeast, Brazil · Remote OK
About Reap Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional …
Skills: React.js, TypeScript, Node.js, AWS, PostgreSQL
Americana, Southeast, Brazil · Remote Solely
About Reap Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional …
Skills: TypeScript, Node.js, NestJS, AWS, Postgres
Mexico, Chihuahua, Mexico · On-site
Service Desk English - Job Summary: We are looking for an English-speaking Service Desk Analyst to provide first-level IT support to global users. The role involves handling incidents, service requests, and providing tec…
Skills: IT Service Desk, Helpdesk Support, Windows OS, MS Office, Networking
Mexico, Chihuahua, Mexico · On-site
Req ID 36626 1) Software Engineering & Architecture Foundations Strong background in enterprise-scale software engineering and system design Experience designing scalable, multi-domain solutions and architecture patterns…
Skills: Software Engineering, System Design, Enterprise Architecture, CI/CD, Automation
Mexico, Chihuahua, Mexico · Remote OK
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: B2B sales, Outbound prospecting, Pipeline generation, Lead qualification, Account management
Mexico, Chihuahua, Mexico · Remote OK
Unlock Your Future with Nexaminds! At Nexaminds, we're on a mission to redefine industries with AI. We're passionate about the limitless potential of artificial intelligence to transform businesses, streamline processes,…
Skills: PHP, MySQL, Unit Testing, Vue, Javascript
Mexico, Chihuahua, Mexico · On-site
Industry/Sector Not Applicable Specialism Workday Management Level Intern/Trainee Job Description & Summary The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client…
Skills: Workday, Research, Data Analysis, Communication, Active Listening
Mexico, Chihuahua, Mexico · On-site
If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candi…
Skills: Python, JavaScript, Automation, Artificial Intelligence, Data Analysis
Mexico, Chihuahua, Mexico · On-site
The IT Plant Systems Analyst ensures the performance, availability, and security of plant IT systems and infrastructure. This role bridges plant operations and Global IT, enabling seamless service delivery, proactive iss…
Skills: Hardware Troubleshooting, OS Troubleshooting, Network Troubleshooting, ITIL Practices, Microsoft Office
Mexico, Chihuahua, Mexico · Remote OK
Argano is a digital consultancy that specializes in high-performance business operations, digital transformation, and AI-driven solutions. We help enterprise and mid-market organizations modernize their core systems, str…
Skills: Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, Cloud Connect, Workday Web Services
Mexico, Chihuahua, Mexico · On-site
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, g…
Skills: Network Design, Network Administration, Routing Protocols, Next-Gen Firewalls, Load Balancers
Mexico, Chihuahua, Mexico · On-site
Ondaro is with you for what comes next. Ondaro is looking for a talented and collaborative ServiceNow Pleno Technical Consultant – ITAM (SAM) to join our growing ServiceNow team. In this role, you will be responsible for…
Skills: ServiceNow ITAM, Software Asset Management (SAM Pro), Software Normalization, License Reconciliation, Flow Designer
Cuauhtémoc, Chihuahua, Mexico · On-site
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our …
Skills: Strategic Sourcing, Oracle Cloud Procurement, Vendor Negotiation, RFP/RFQ/RFI Management, Commercial Analysis
Mexico, Chihuahua, Mexico · Remote OK
Job Description The Field Service Engineer is responsible for providing on-site technical support to customers through the installation, implementation, maintenance, troubleshooting, qualification, and repair of Agilent …
Skills: Technical Support, Hardware Installation, Software Troubleshooting, Preventive Maintenance, Network Configuration
Mexico, Chihuahua, Mexico · Remote OK
Ready to join the future of work? Become part of a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, em…
Skills: Salesforce Release Management, DevOps Pipeline Ownership, CI/CD, Sandbox Strategy, Gearset
Mexico, Chihuahua, Mexico · Remote OK
Monterrey, MX or Remote Everforth TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are abl…
Skills: Workday Integration, Custom Reports, EIBs, Connectors, Document Transforms
Mexico, Chihuahua, Mexico · Remote OK
If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to re…
Skills: Test Automation Frameworks, Microservices Testing, API Testing, CI/CD Integration, Performance Testing
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Provide first-line IT support as the initial point of contact for users, managing incidents and service requests through ServiceNow. Troubleshoot standard end-user issues including hardware, software, and connectivity while ensuring accurate documentation and SLA compliance.
Requires proficiency in Microsoft 365, Azure, Active Directory, and ServiceNow, along with strong customer service and troubleshooting skills. Candidates must possess a B2 minimum language proficiency and an understanding of ITIL Foundations.
LHIMSManaged Services_FPP H&I3
Level 1 Service Desk Support Provide first-line IT support as the initial point of contact for users. Receive, log, categorize, prioritize, and manage incidents and service requests through approved channels and ServiceNow. Troubleshoot standard end-user issues, including access, password resets, Microsoft 365, applications, hardware, software, connectivity, and general IT support. Use knowledge articles, SOPs, scripts, and approved tools to resolve issues at first contact where possible. Escalate tickets to Level 2 or resolver groups when outside scope, ensuring complete documentation, accurate categorization, priority, business impact, troubleshooting steps, and resolution notes. Communicate professionally with users, provide timely updates, handle VIP or high-priority issues appropriately, and support SLA compliance. Identify recurring issues, knowledge gaps, and automation opportunities. Required skills include customer service, hardware troubleshooting, Microsoft 365, Azure and Active Directory basics, ServiceNow knowledge, ITIL Foundations understanding, accurate ticket documentation, attention to detail, and ability to work in a high-volume shift environment. Language requirement: B2 minimum, C1 preferred, across speaking, listening, writing, and technical context.
Creating Smiles through great people and technology!
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
Offices: #1, Sector III, Millennium Business Park,, 'A' Block , TTC Industrial Estate, Mahape,, Navi Mumbai, Maharashtra 400710, IN · 1 Sarjapur Main Road, Bengaluru, Karnataka 560035, IN · H5, Sipcot IT Park, Navallur Post, Kancheepuram District, Chennai, Tamil Nadu 603103, IN · North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi,, Pune, Maharastra 411057, IN
There are currently 171 open technology positions in Mexico, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Hexaware Technologies, Nexaminds, Körber Supply Chain Software, Goods & Services, Oracle, among others. Browse the listings above to see every active employer.
Yes — 92 of the 171 open technology positions offer remote or hybrid work (77 remote, 15 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
