Medellín, Antioquia, Colombia · On-site
We are hiring a Manager, Account Management ON SITE | Medellín, Colombia About Roca Alliances Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companie…
Skills: Account Management, Team Leadership, Customer Retention, Revenue Growth, SaaS Management
Medellín, Antioquia, Colombia · On-site
We are hiring Software Engineer roles ON SITE | Medellín, Colombia About Roca Alliances Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We …
Skills: PHP, Symfony, Angular, jQuery, Postgres
Medellín, Antioquia, Colombia · On-site
We are hiring Account Manager roles ON SITE | Medellín, Colombia About Roca Alliances Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We pa…
Skills: Account Management, Customer Success, B2B Sales, SaaS, Relationship Management
Medellín, Antioquia, Colombia · Remote Solely
$2k–$3k/mo
Company Description This is a REMOTE role available in LATAM. You must have a strong C1 English level for this role. Note that your final salary will be confirmed at the end of the hiring process, based on your professio…
Skills: Outbound Prospecting, Cold Calling, Email Outreach, Lead Generation, CRM Management
Medellín, Antioquia, Colombia · Remote Solely
$2k–$3k/mo
Company Description This is a fully remote role where you work for an exciting US based AI SaaS company and can make up to $3000 USD per month. Our client is a B2B SaaS startup building an AI-native CRM, meaning a CRM de…
Skills: Cold Calling, Outbound Prospecting, Lead Qualification, CRM Management, B2B Sales
Medellín, Antioquia, Colombia · On-site
Healthcare Operations Analyst - Bilingual Location: Medellín, Colombia Employment Type: Full-Time Work Mode: Onsite Job Summary We are seeking a Healthcare Analyst – Bilingual to join our team in Medellín, Colombia. The …
Skills: EMR/EHR Support, Healthcare IT, Application Troubleshooting, Business Analysis, System Documentation
Medellín, Antioquia, Colombia · On-site
Healthcare Operations Analyst - Bilingual Location: Medellín, Colombia Employment Type: Full-Time Work Mode: Onsite Job Summary We are seeking a Healthcare Analyst – Bilingual to join our team in Medellín, Colombia. The …
Skills: Healthcare Operations, Clinical Workflows, Business Analysis, Requirements Gathering, Stakeholder Management
Medellín, Antioquia, Colombia · Remote Solely
$2k–$4k/mo
Company Description This is a REMOTE role available in Colombia. You must have a strong C1 English level. If this isn’t you, please DO NOT apply. ARE YOU READY TO TAKE THE HEALTHCARE SYSTEMS OF THE UNITED STATES TO THE N…
Skills: Outbound Prospecting, Cold Calling, LinkedIn Outreach, Email Prospecting, Discovery and Qualification
Medellín, Antioquia, Colombia · Hybrid
$30k–$35k/yr
Company Description This is an exciting opportunity at an industry leading US $1B+ Global Language Tech Company. This is a HYBRID direct hire role available in Medellín, Colombia. You must have strong C1 level English mi…
Skills: Webinar Strategy, Podcast Production, B2B Marketing, Content Repurposing, Demand Generation
Medellín, Antioquia, Colombia · Remote Solely
$4k–$5k/mo
Company Description ARE YOU READY TO TAKE THE HEALTHCARE SYSTEMS OF THE UNITED STATES TO THE NEXT LEVEL? THEN YOU CAME TO THE RIGHT PLACE. THIS IS A CAREER-DEFINING, EXCITING, AND HYPER-GROWTH OPPORTUNITY FOR THE RIGHT P…
Skills: Python, C#, JavaScript, Node.js, React
Medellín, Antioquia, Colombia · Hybrid
Buscamos un(a) Mid Software Engineer responsable de diseñar, desarrollar, probar y mantener soluciones de software que apoyen las operaciones y objetivos estratégicos de la organización. Este rol trabaja de la mano con e…
Skills: C#, .NET, SQL Server, Object-Oriented Programming, Database Design
Medellín, Antioquia, Colombia · Hybrid
Buscamos un(a) QA Engineer con experiencia en pruebas manuales y automatización BDD para aplicaciones web y móviles, que se integre a un equipo ágil y contribuya a asegurar la calidad de los productos desarrollados. Será…
Skills: Manual Testing, BDD Automation, Web Application Testing, Mobile Application Testing, Selenium
Medellín, Antioquia, Colombia · On-site
$11000k–$17500k/mo
We are hiring Full Stack Engineers ON SITE | Medellín, Colombia About Roca Alliances Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We par…
Skills: C#, .NET Core, Azure Functions, Cosmos DB, SQL Server
Medellín, Antioquia, Colombia · On-site
$11000k–$17500k/mo
Medellín is the new hub for tech talent working with global companies — offering incredible weather, an outstanding lifestyle, and one of the fastest-growing tech ecosystems in LATAM. Have you ever dreamed of living in M…
Skills: C#, .NET Core, Angular, Azure Functions, Cosmos DB
Medellín, Antioquia, Colombia · On-site
We are hiring a Manager, Account Management ON SITE | Medellín, Colombia About Roca Alliances Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companie…
Skills: Account Management, Team Leadership, Customer Retention, SaaS Strategy, Revenue Growth
Medellín, Antioquia, Colombia · Remote OK
Job Title: Sr. Workday Security Analyst / Architect Company: Interscripts, Inc. Location: Medellín, Colombia (Remote) Job Type: Full-Time (Contract / C2C – Workday Certified Only) Travel: 25–30% (Client Sites) Reports To…
Skills: Workday Security Architecture, RBAC, Domain Security Policies, Business Process Security, SOX Compliance
Medellín, Antioquia, Colombia · Hybrid
Buscamos un(a) Ingeniero(a) de Preventa Técnica que apoye el proceso comercial desde una perspectiva técnica, comprendiendo las necesidades del cliente y transformándolas en soluciones tecnológicas viables. Esta persona …
Skills: Technical Pre-sales, Requirements Analysis, Solution Architecture, Software Estimation, Technical Proposal Writing
Medellín, Antioquia, Colombia · On-site
Location: Medellín, Colombia Work Model: Full-Time | Onsite (Work from Office Only) Employment Type: Immediate Joiners Preferred Department: Healthcare IT / Application Support Position Overview We are seeking an experie…
Skills: EMR/EHR Support, HL7 Interfaces, SQL, Production Support, Clinical Workflows
Medellín, Antioquia, Colombia · On-site
AI/ML Engineer - Generative AI- Bilingual Location: Medellín | Onsite Role Overview We are seeking a highly skilled AI Engineer (LLMs & Generative AI) to design, build, and scale enterprise-grade AI systems powered by la…
Skills: LLMs, Generative AI, Python, RAG Architectures, Prompt Engineering
Medellín, Antioquia, Colombia · On-site
Job Title: Senior Security Engineer (IAM / ICAM) Location: Medellín, Colombia Experience: 5+ years Language: Fluent English required Role Overview We are looking for a hands-on Senior Security Engineer with strong experi…
Skills: Identity And Access Management, ICAM, Single Sign-On, Multi-Factor Authentication, Privileged Access Management
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Lead and develop a team of Account Managers to drive customer retention and revenue growth within a SaaS environment. Act as a senior escalation point for strategic clients and collaborate cross-functionally to improve the customer experience.
Requires extensive experience leading Account Management or Customer Success teams, specifically within the SaaS industry. Must possess strong strategic thinking, people management skills, and a proven track record of delivering commercial goals.
We are
hiring a Manager, Account Management
ON SITE |
Medellín, Colombia
About
Roca Alliances
Roca
Alliances is a specialized recruitment firm focused on connecting top-tier
talent with leading global technology companies. We partner with innovative
organizations worldwide, helping them scale high-performing teams through
strategic and tailored recruitment solutions.
This
opportunity is with Simpro Group, a global technology company dedicated to
delivering powerful business management solutions that help organizations
streamline operations, improve efficiency, and drive growth. Simpro Group is
recognized for its customer-centric culture, innovation-driven mindset, and
commitment to long-term client success.
About
the Role
As the
Manager, Account Management at Simpro Group, you will play a key leadership
role in driving customer retention, revenue growth, and long-term client
success across the region.
You will
lead and develop a high-performing team of Account Managers, empowering them to
build strong customer relationships while delivering measurable commercial
outcomes. This role is ideal for an experienced leader with a strategic
mindset, strong people management skills, and a passion for customer growth
within SaaS environments.
Working
closely with cross-functional global teams, you will help shape account
strategies, improve operational processes, and ensure a consistent and
high-quality customer experience aligned with Simpro’s business objectives.
Key
Responsibilities
• Account Management Strategy & Growth
• Collaborate in the development and execution of Account Management
strategies focused on revenue growth, customer retention, and churn reduction
• Develop customer segment strategies to maximize customer value and
platform adoption
• Drive commercial initiatives that contribute to expansion
opportunities and long-term account success
• Team Leadership & Development
• Lead, mentor, and empower a team of Account Managers to deliver
impactful customer interactions
• Help scale and further develop the Account Management function to
support business growth objectives
• Foster a strong and positive team culture through coaching, regular
1:1s, team meetings, and performance development initiatives
• Customer Relationship Management
• Act as a senior escalation point and executive sponsor for strategic
customer relationships
• Build trusted relationships with executive stakeholders and support
long-term partnership development
• Advocate for customer needs while balancing business priorities and
commercial outcomes
• Cross-Functional Collaboration
• Encourage and lead collaboration across Sales, Customer Success,
Support, Product, and other internal teams
• Ensure alignment between departments to deliver seamless customer
experiences
• Support continuous improvement initiatives and operational
efficiencies across the customer lifecycle
• Performance Analysis & Operational Excellence
• Analyze customer and business data to monitor team performance and
measure strategy effectiveness
• Utilize insights and metrics to drive informed decision-making and
process improvements
• Promote a data-driven and process-oriented mindset across the team
Join a
global leadership environment where customer success, collaboration, and
strategic growth drive meaningful business impact within an international
technology company.
• Extensive experience leading Account Management, Customer Success, or
Sales teams, preferably within SaaS environments
• Senior leadership experience in roles such as Head of Customer
Success, Director of Account Management, or similar leadership positions
• Proven track record of owning and delivering commercial goals that
drive customer growth and retention
• Strong strategic thinking skills with the ability to build and
maintain business insight
• Excellent people management skills with experience developing
high-performing teams
• Ability to create and maintain a strong, collaborative, and positive
team culture
• Exceptional customer relationship management skills with executive
stakeholder engagement experience
• Excellent interpersonal, negotiation, conflict resolution, and
influencing skills
• Strong analytical capabilities and a process-oriented mindset
• Tech-savvy professional with genuine interest in software products and
technology environments
• Customer-centric mindset combined with passion for revenue growth and
business impact
At Roca Alliances, we inspire growth through strategic outsourcing to Latin America. Top-Tier Demand Gen, Content & CBT.
At Roca Alliances, we aim to inspire businesses to outsource/nearshore to Latin America, fostering growth and scalability. Building upon our 15+ years of expertise, we have evolved into a trusted strategic partner for our clients. Our dedication is to provide best-of-industry enhanced demand generation, content syndication, setting up multidisciplinary cross-border teams, and proprietary build-operate-and-transfer services. We strive to be catalysts for pipeline amplification, employing thoroughly tested demand-generation strategies that lie at the heart of our excellence. Our cross-border teams profoundly understand international markets, empowering businesses to scale their operations seamlessly from a strategic location. Embracing our motto, 'Inspire to outsource/Nearshore to Latin America,' we are committed to delivering exceptional service and cultivating enduring relationships with our clients. Through this mission, we aim to drive businesses' success and expansion as they entrust us with their demand generation strategies and navigate the complexities of cross-border collaboration, elevating their operations to new heights.
Offices: 7ma avenida 5-45 zona 4, edificio XPO1 nivel 7 oficina 701, Guatemala City, Guatemala City 01004, GT · R Artur Paula 12, Mossoró, Rio Grande do Norte 59612-120, BR · Carrera 43A, Piso 6, Medellín, Antioquia 050022, CO
There are currently 64 open technology positions in Medellín, Colombia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include PERCEPTIO S.A.S., Roca Alliances, InterScripts, Inc., UPROSPECT, OSC Top Solutions Group, among others. Browse the listings above to see every active employer.
Yes — 33 of the 64 open technology positions offer remote or hybrid work (21 remote, 12 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
