We are
hiring ADM roles
ON SITE |
Medellín, Colombia
About Upshop:
Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store
markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and
DSD department operations to deliver a simplified, smarter, more connected
store experience. Customers running Upshop realize significant
improvements in sales, shrink, food safety and sustainability across the
entire store. 150+ retail chain accounts trust our software in over 30k+
stores, 9 countries, and 3 continents.
About
Roca Alliances
Roca
Alliances is a specialized recruitment firm focused on connecting top-tier
talent with leading global technology companies. We partner with innovative
organizations worldwide, helping them scale high-performing teams through
strategic and tailored recruitment solutions.
This
opportunity is with Simpro Group, a global technology company dedicated to
delivering powerful business management solutions that help organizations
streamline operations, improve efficiency, and drive growth. Simpro Group is
recognized for its collaborative culture, operational excellence, and
commitment to delivering exceptional customer experiences across global
markets.
About the
Role
The Agile
Devlivery Manager is responsible for driving execution, planning discipline,
and operational visibility across Product and Engineering teams. This role
ensures teams operate with clear commitments, strong delivery hygiene,
consistent ways of working, and transparent visibility into scope, risks, dependencies,
milestones, and progress.
This is not
a traditional Scrum Master role focused only on ceremonies. The role requires
delivery management depth, the ability to understand the work being delivered,
challenge readiness, enforce process standards, and create structure around
active initiatives so Product and Engineering leadership can make timely
decisions.
The ADM /
Program Manager partners closely with Product Managers, Engineering Managers,
UX, Architecture, Support, and PMO to ensure teams are aligned, commitments are
credible, risks are surfaced early, and execution remains predictable.
Key
Responsibilities
· Own
and maintain initiative delivery tracking, including scope, milestones,
progress, risks, dependencies, decisions, and overall health.
· Create
and maintain scorecards or structured tracking views for active strategic work
that requires milestone visibility, readiness tracking, or leadership
oversight.
· Orchestrate
cross-team delivery, ensuring alignment on sequencing, dependencies,
milestones, and execution plans.
· Provide
delivery visibility and forecasting across PI cycles using data, metrics, Jira,
Jira Plans, and eazyBI.
· Support
Pre-PI and PI readiness by ensuring teams have clear priorities, groomed work,
capacity alignment, dependencies, risks, and realistic commitments.
· Challenge
unclear scope, weak readiness, missing dependencies, unrealistic commitments,
or ambiguous ownership before they create delivery risk.
· Partner
with Product and Engineering leadership to align priorities, clarify tradeoffs,
and ensure delivery commitments make sense.
· Manage
cross-team dependencies and drive resolution of delivery blockers.
· Communicate
initiative status, risks, decisions needed, and progress to stakeholders and
leadership.
· Ensure
consistent ways of working across teams, including intake paths, issue
classification, delivery hygiene, and escalation protocols.
· Push
back when process is bypassed, including enhancements without proper intake,
production defects outside agreed support flows, incorrect issue types, or
unclear ownership.
· Drive
follow-through and closure on action items, risks, decisions, and open
workstreams.
· Support
Inspect & Adapt, retrospectives, sprint reviews, and continuous improvement
actions with measurable follow-up.
Promote collaboration, accountability, and
alignment across Product, Engineering, UX, Architecture, Support, and PMO.
Requirements
Requirements
· Bachelor’s degree in business
administration, management, technology, or related field.
· 5+ years of experience in Agile
Delivery, Program Management, Technical Program Management, Delivery
Operations, or similar roles in software development.
· Strong understanding of Agile and
SDLC methodologies, including Scrum, Kanban, SAFe, PI Planning, and backlog
readiness.
· Experience working across multiple
Product and Engineering teams in complex delivery environments.
· Experience managing cross-team
dependencies, delivery risks, milestones, and execution plans.
· Ability to understand technical and
product work deeply enough to challenge readiness, implications, risks, and
commitment credibility.
· Strong experience with Jira and
Confluence required; Jira Plans / Advanced Roadmaps and eazyBI preferred.
· Experience creating scorecards,
initiative trackers, delivery dashboards, risk logs, or leadership status
views.
· Strong communication skills with the
ability to summarize delivery status, risks, tradeoffs, and decisions clearly.
· Ability to influence without direct
authority across Product, Engineering, Support, UX, Architecture, and PMO.
· Comfortable enforcing process
standards, challenging ambiguity, and driving alignment when ownership or
intake paths are unclear.
What
Success Looks Like:
· Teams enter PI Planning with clear
priorities, realistic commitments, visible dependencies, and known risks.
· Active strategic work has structured
visibility, milestones, owners, risks, decisions, and closure criteria.
· Leadership can clearly understand
what is committed, what has changed, what is at risk, and what decisions are
needed.
· Delivery risks are surfaced early
with recommendations, not discovered late.
· Ways of working are consistently
followed across teams.
· The role reduces ambiguity, improves
predictability, and creates stronger alignment across Product and Engineering.
Benefits
Benefits
- Competitive
salary in Colombian pesos (COP)
- Private
medical insurance
- Continuous
training and mentoring
- Work with a Leading Global
company
- Growth Opportunities: Join
a growing team with plenty of room for career advancement.
- Collaborative
Culture: Work alongside passionate professionals in an innovative
environment.
- In-Office Role: Excellent
opportunity to collaborate with Leadership in Medellín's modern office.
This is an
Excellent Opportunity!
If you meet
the requirements, we’d love to start a conversation with you. Simply fill out
the application form, and we’ll be in touch to schedule your interview
promptly. Don’t miss your chance to work with a leading global IT company
that’s on the rise!
** Only
resumes in English will be considered for this position **