Ciudad de México, Mexico · Hybrid
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · Remote Solely
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · Remote OK
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Ciudad de México, Mexico · Remote OK
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The Sales and Account Manager is responsible for generating revenue by maintaining existing client relationships and actively prospecting for new business. They will develop strategic sales plans, deliver presentations, and collaborate with design teams to provide technical solutions for the travel and transportation industry.
Candidates must have at least 5 years of experience in technical hardware and software sales, specifically within the airline and airport sectors. A bachelor's degree is required, along with proficiency in both English and Spanish and a proven track record of managing high-value accounts.
Embross is seeking a seasoned technical sales professional with a proven track record in both new and existing client acquisition, and the demonstrated ability to open doors and drive executive-level sales within a small-medium size company.
The Sales/Account Manager’s role is to generate sales primarily through maintaining and expanding the business relationship with existing customers. Revenue will be acquired through the sales of a mixture of products, installed systems, managed services and service agreements. The Sales/Account Manager will work closely with their Regional Head of Sales and Sales Directors to develop strategic plans to maximize revenue and profitability in a defined market area and is responsible for:
• Create, maintain, and execute a written Sales/Account Management Strategy. This will be comprised of individual ~$10M annual pipeline with specific revenue and profit targets, existing accounts targeted for growth and new accounts targeted for acquisition. The Strategy will be created annually and reviewed for achievements quarterly.
• Spend face time with clients to build relationships and understand their business, helping them leverage technology to enhance the delivery of their travel and transportation offerings globally.
• Actively prospect for new accounts and support change requests.
• Log and report all sales activities to enable accurate sales forecasting.
• Gather market data within your territory regarding key accounts, competitors, pricing, and other economic factors, and report findings to management.
• Customize and deliver sales presentations directly to clients, either in person or via video conferencing.
• Prepare professional, high-quality, accurate, error free written proposals for client presentations.
• Negotiate client contracts that are consistent with Embross’ policies.
• Work with clients to define project requirements and communicate them to our design team.
• Work with our team of hardware and software designers to deliver the right solution for our clients.
• Technology sales experience, with $10M+ in annual sales.
• Bachelor’s degree or higher in Business, Communications, Finance, or an IT related field.
• Proven history of managing existing clients and acquiring new clients.
• Demonstrated ability to present and communicate how technology can be used to solve business challenges.
• 5+ years Industry experience selling technical hardware and software solutions and services to both Airlines and Airports.
• Highly organized and efficient self-starter; able to work in a project-management-centric organization.
• Persuasive communication skills and excellent speaking, listening, and writing abilities.
• Languages: English and Spanish(required); additional languages (Portuguese, French) are an asset.
• Strong interpersonal skills, with the ability to work with diverse groups.
• Demonstrated planning, organizing, and implementation skills.
• Ability to effectively manage stressful situations through to resolution.
• Ability to read and interpret general business documentation.
• Occasional work outside standard business hours may be required to meet deadlines or attend business functions.
Location: Flexible- Latin America
Up to 50% travel may be required to meet existing and prospective customers. Job responsibilities will typically be performed from a home or Embross office.
The Sales/Account Manager will report to the Regional Head of Sales. Secondary accountability will be to the other management team members, fellow team members and clients of the company.
• Flexibility to work in our office, remotely or a hybrid
• Performance Bonuses
• Paid Vacation
• Health Benefits Plan
• Embross is a top-tier, dynamic technology company: We are historically first to market on new industry initiatives. We customize, design and develop premier customer facing self-service solutions in the travel and transportation industry.
• Embross revolutionizes the travel world: We strategically partner with our customers to build with the latest high-end technology to deliver exceptional user experience across all customer touch points with a specialization in airports and airlines.
• Embross is a fast-growing business: Leveraging our best of class team, we anticipate significant organic growth in near term. Teams being built now will fuel and support that 5–10-year growth plan.
• Embross refuses to stop: We are a provider of premier passenger solutions, kiosks, Self-Service and systems integration. Our goals are based on deploying the newest, smartest, and latest in passenger-focused technology solutions with significant specialized industry knowledge relating to IATA specifications such as biometrics, CUSS & CUPPS.
• Embross has a dynamic workforce: We are on-the-go, aware and ahead of the fast-changing world of hardware and software development. We are ready for new challenges and are an equal opportunity employer committed to diversity and inclusion.
A career at Embross means joining a team that thrives in a high growth environment; one that is focused on providing growth opportunities, encouraging diversity & inclusion, and working to inspire an entrepreneurial spirit. We are a lean sales environment, and the team balances both autonomous and collaborative approaches with the flexibility to allow growth around your personal strengths. To support our talented workforces, we also have:
• Health, wellness, and lifestyle benefits to balance your heart, mind, and body.
• Flexible working environment
Embross values diversity and people of all backgrounds and abilities. Should you require any accommodations prior to or during the interview process, please [email protected] We thank all those who apply and advise that only those selected for further consideration will be contacted.
Trusted by the world's leading airlines and airports.
Embross is a global leader in Airport Common Use and passenger self-service hardware and software solutions for the travel industry. With more than 30 years of experience delivering mission-critical airport technologies, Embross empowers airlines and airports to accelerate passenger processing, streamline operations and elevate the traveler experience from curb to gate. In 2015, Embross acquired IBM’s Travel & Transportation kiosk division, combining a rich legacy of industry expertise with progressive innovation. In 2019, the acquisition of Edge Airport expanded Embross into a full airport systems provider, including CUPPS, AODB, BRS, RMS, IDS and aeronautical billing solutions. Vertically integrated and globally deployed, Embross owns every stage of production — from design and engineering to fabrication, software development, deployment and lifecycle support. With hardware and software teams working side by side, we deliver shorter development cycles, operational reliability and consistent quality. Global Impact 32,000+ self-service solutions delivered 250+ airports with Embross solutions 110+ airline applications integrated 21,000+ devices monitored worldwide Core Solutions • Self-Service Kiosks • Self Bag Drop • Biometric Processing • Common Use Passenger Processing Systems (CUPPS) • Airport Operational Systems (AODB, BRS, RMS, IDS, AMInvoicing) • Device Management & Monitoring Embross combines advanced hardware and flexible software under one roof — helping airports and airlines modernize infrastructure, optimize throughput and prepare for the future of passenger travel.
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