Important: We are NOT offering relocations for this position. WHO WE ARE 🌍 Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Te…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Annual professional development reimbursement, Generous time-off policy, Comprehensive medical coverage, Dental coverage, Vision coverage, Hybrid work format
Posted 14d ago
~40 hrs/week
Responsibilities
You will drive product insights by translating complex data into actionable stories and partner with product managers to define success metrics and KPIs. Additionally, you will design and evaluate A/B tests while collaborating with engineering teams to ensure reliable data tracking and modeling.
Requirements
Candidates should have 4+ years of experience in product analytics, preferably within a SaaS or consumer-facing environment. Strong proficiency in SQL, BI tools, and statistical analysis is required, along with the ability to communicate data-driven insights effectively to stakeholders.
Full job description
Important: We are NOT offering relocations for this position.
WHO WE ARE 🌍
Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 400+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster.
WHO WE'RE LOOKING FOR 🌟
We're looking for a sharp, curious, and impact-driven Product Analyst to help us build products our customers love. This is a Middle or Senior Product Analyst position. You'll join the Product Analytics team at Manychat, working closely with Product, Design, and Engineering to bring data into every decision we make.This role is perfect for someone who loves turning data into quick action: zooming in to uncover the signal in the noise, and zooming out to see the big picture. If you thrive at the intersection of product thinking and data, excited about working in a fast-scaling SaaS product, and want to have a positive impact on the daily lives of more than one million creators, influencers, and brands, we'd love to meet you.
WHAT YOUʼLL DO 🚀
Drive insights that matter: Translate complex data into compelling stories that guide product decisions and strategy.
Shape success metrics and influence the roadmap: Partner with PMs to define KPIs, metric trees, and measurable goals that connect product impact to business outcomes. Surface insights that size opportunities, highlight trade-offs, and sharpen prioritization.
Guide experimentation: Design, run, and evaluate A/B tests.
Build trusted data: Collaborate with engineers and data teams to ensure reliable, scalable data models and tracking.
Make data accessible: Create dashboards, enable self-service, and drive data literacy across product teams.
TO BE SUCCESSFUL IN THIS ROLE 💥
Experience: 4+ years in product analytics or similar area, ideally in SaaS or consumer-facing products.
Technical skills: Strong SQL and Python for data analysis; proficiency with BI tools (e.g. Tableau) is expected.
Metric trees & product mindset: Comfortable building and working with metric trees, and translating data into hypotheses, opportunities, and product decisions.
Experimentation (a plus): Familiarity with A/B testing and experimental design is a bonus.
Stats comfort: Solid grasp of statistics and how to separate signal from noise.
Communication & confidence: Clear and compelling storytelling – you can influence PMs, engineers, and leaders alike. Comfortable challenging assumptions and pushing back on stakeholders when the data tells a different story.
AI fluency: Comfortable using AI tools (e.g. Claude, ChatGPT, Copilot) to speed up analysis, generate hypotheses, write/debug SQL and Python, and streamline reporting.
Ways of working: Proactive, detail-oriented, and able to drive initiatives independently.
WHAT WE OFFER 🤗
Here’s how we care about your growth, well-being, and comfort:
Annual professional development reimbursement.
Generous time-off policy to balance your work and life.
Comprehensive medical, dental, and vision coverage for you and your dependents.
Hybrid format to split your time between the comforts of home and collaborative spaces.
Relocation support for you and your family.
Professional development budget for relevant conference tickets, training programs, or courses.
Free meals and snacks in the office.
Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.
Related keywords
Product AnalyticsSaaSSQLTableauPythonRA/B TestingKPIsData ModelingCausal InferenceStatisticsProduct StrategyData LiteracyChat MarketingMeta Business PartnerExperimentation
Most brands are still treating social like a billboard. Post something. Wait. Hope it converts.
Meanwhile, the real action is happening somewhere else entirely...
In the comments.
In the DMs.
In the follow-ups most teams never send.
Manychat is the platform behind conversational growth. We help creators, brands, and teams capture attention from comments and messages, respond instantly (without burning out,) and turn conversations into leads, customers, and repeat buyers.
Social has changed. Attention is fragmented, and response speed is now a huge competitive advantage. The gap between engagement and revenue is what happens after someone interacts. And that's the gap we help close.
Most tools are still built for posting. We’re built for what happens next.
What we believe:
1. The most valuable moment on social is right after someone engages.
2. Automation is infrastructure.
3. You don’t need more reach if you’re leaking the attention you already have.
4. Conversations are where trust and revenue are built.
Find us across Instagram, TikTok, WhatsApp, Messenger, Telegram, and more.
Trusted by 1M+ creators across 170+ countries
Official Meta Business Partner
Company Founded in 2016
Global team across Austin, Barcelona, Yerevan, São Paulo, and Amsterdam
Want to build a career in the middle of how social actually works?
https://careers.manychat.com/
Offices: Austin, TX, US · Barcelona, ES · Yerevan, AM · São Paulo, BR · Amsterdam, NL
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