Barcelona, Catalonia, Spain · Hybrid
Help make the world more hospitable The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that h…
Skills: English Fluency, German Fluency, Customer Service, SaaS Support, Property Management Systems
Barcelona, Catalonia, Spain · Hybrid
About Enginy Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what trul…
Skills: Account Management, Customer Success, B2B SaaS, Customer Retention, Churn Management
Barcelona, Catalonia, Spain · Hybrid
Smadex is a leading advertising technology company founded in Barcelona in 2010 and sold to American-based and stock-listed Entravision in 2018 (NYSE: EVC). We power campaigns for Apps, Games, and Brands across Mobile an…
Skills: Full-cycle Recruitment, Direct Sourcing, Headhunting, Candidate Experience, ATS Management
Barcelona, Catalonia, Spain · Hybrid
ABOUT CODEWAY We build and publish mobile apps that reach millions fast. We've built category-leading apps time and time again. A track record proven by hits like Cleanup (#1 iPhone storage cleaner worldwide), Retake AI …
Skills: App Store Compliance, Play Store Compliance, GDPR, Privacy Law, Regulatory Compliance
Barcelona, Catalonia, Spain · Hybrid
Smadex is a leading advertising technology company founded in Barcelona in 2011 and sold to American-based and stock-listed Entravision in 2018 (NYSE::EVC). We are a fully transparent platform built with top technology, …
Skills: Python, SQL, Data Analysis, Statistical Concepts, Hypothesis Testing
Barcelona, Catalonia, Spain · Hybrid
Objective: As a multimedia engineer at Fluendo, you’ll keep up with the latest multimedia technology to design, develop, and deliver innovative multimedia solutions that meet technical requirements and standards—ultimate…
Skills: GStreamer, Multimedia Software Engineering, Video Codecs, Audio Codecs, SDK Development
Barcelona, Catalonia, Spain · Remote Solely
$80k–$110k/yr
About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-ho…
Skills: SQL, Python, Pandas, Numpy, API Integration
Barcelona, Catalonia, Spain · Remote Solely
$80k–$110k/yr
About us Constructor is the next-generation platform for search and discovery in e-commerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-h…
Skills: TypeScript, React, Python, FastAPI, API Design
Barcelona, Catalonia, Spain · On-site
Amazon Logistics (AMZL) is transforming the future of last-mile delivery through Central Operations, a strategic initiative that's revolutionizing how we approach route planning, scheduling, and delivery execution. We ar…
Skills: SQL, Python, R, Machine Learning, Predictive Analytics
Barcelona, Catalonia, Spain · Remote OK
Department: Customer Service Swizzonic Location: Office located in Barcelona, Spain or full-remote Responsibilities: • Establish a relationship of trust with every customer who contacts us, representing the values of the…
Skills: Swiss-German, English, Customer Service, Helpdesk Support, Technical Support
Barcelona, Catalonia, Spain · Hybrid
About Enginy Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what trul…
Skills: B2B Prospecting, Lead Qualification, Outbound Sales, Cold Calling, CRM Management
Barcelona, Catalonia, Spain · Hybrid
About Enginy Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what trul…
Skills: Demand Generation, Product Marketing, Funnel Optimization, Conversion Rate Optimization, B2B SaaS Marketing
Barcelona, Catalonia, Spain · Hybrid
About Enginy Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what trul…
Skills: B2B Prospecting, Outbound Sales, Lead Qualification, Cold Calling, Email Outreach
Barcelona, Catalonia, Spain · Hybrid
About Enginy Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what trul…
Skills: Channel Account Management, B2B SaaS Sales, Partner Recruitment, Onboarding, Consultative Selling
Barcelona, Catalonia, Spain · Hybrid
About Enginy Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what trul…
Skills: TypeScript, Node.js, React, PostgreSQL, API Design
Barcelona, Catalonia, Spain · Hybrid
Smadex is a cutting-edge ad-tech company: we process more than 4,5 million ad requests per second, replying under 100ms (for reference, the Google search engine handles ~76,000 QPS). Every day we generate several TBs of …
Skills: Full-stack Development, API Integration, Business Workflow Automation, Frontend Development, Backend Development
Barcelona, Catalonia, Spain · Hybrid
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understand…
Skills: Growth Marketing, AI Tooling, Automation, B2B SaaS, Product-Led Growth
Barcelona, Catalonia, Spain · Hybrid
Can you imagine shaping the future of cloud data platforms in the healthcare sector? 🚀☁️ Join our expert team to work on a healthcare data platform, contributing to the development of scalable and secure cloud-native so…
Skills: Python, AWS, Snowflake, DevOps, CI/CD
Barcelona, Catalonia, Spain · On-site
Amazon is seeking an experienced business-oriented Robotics System Integration & Deployment Engineer II to lead first-time deployments of advanced automation technologies and develop comprehensive documentation that enab…
Skills: Robotics System Integration, Automation Deployment, Project Management, Technical Documentation, Stakeholder Management
Barcelona, Catalonia, Spain · Hybrid
Company Description T‑Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, …
Skills: AWS Architecture, Terraform, Kubernetes, Docker, CI/CD
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide technical support to hospitality clients via messaging, email, and phone to help them navigate the Mews cloud platform. Proactively consult with customers to improve product usage and maintain thorough internal and external documentation.
Candidates must be native or fluent in both English and German with experience in hotels or SaaS customer service. Ability to work in rotating shifts and a willingness to adapt to a high-pressure, fast-paced environment is required.
The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.
You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.
If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.
Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:
As a Customer Support Analyst, you will demonstrate a unique combination of people skills and tech savvy as you will be speaking/messaging/emailing with clients and helping them navigate any challenges they have with our hospitality cloud. It's a unique opportunity where you will learn a ton and gain invaluable experience in a tech company with a startup vibe.
1. Develop an in-depth understanding of Mews’ solutions, serving as an ambassador to our customers, ensuring they are achieving great value from our products.
2. Provide exceptional support for customers on technical issues via messaging, email and phone.
3. Consult with customers proactively on ways to improve usage and efficiency.
4. Build and retain rapport with appointed “Mews person” at customer sites.
5. Maintain thorough customer documentation.
6. Continuously improve internal knowledge base
7. Leverage Support tooling to document customer issues thoroughly
Native or fluent in English and German
Outgoing, social, ready to communicate with employees, customers and partners across different countries and different organizational levels
Pay Transparency at Mews
Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.
This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.
If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.
Our success is powered by our incredible people, supported by benefits that help them thrive.
No matter where you’re based, you’ll enjoy:
You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.
We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.
We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.
A few things that define how we work:
If there's anything we can do to support you during the application process, let us know.
We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.
One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.
If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.
Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on delivering memorable guest experiences. The Mews platform spans PMS, POS, RMS, housekeeping and payments, helping hoteliers move from property management to profit management. Today, Mews supports over 15,000 customers across 85 countries.
Offices: Singel 542, TNW City, Amsterdam, North Holland 1017 AZ, NL · Náměstí I. P. Pavlova 5, Prague, Vinohrady 120 00, CZ · 47-51 Great Suffolk Street, London, England SE1 0BS, GB · 360 Kent St, Level 6, Sydney, Sydney NSW 2000, AU · 41 East 11th Street, New York, NY 10003, US
There are currently 948 open technology positions in Barcelona, Spain listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Delivery Hero, AgileEngine, Novartis, T-Systems Iberia, Accenture, among others. Browse the listings above to see every active employer.
Yes — 724 of the 948 open technology positions offer remote or hybrid work (142 remote, 582 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
