Bangkok, Thailand · On-site
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Skills: Field application engineering, Technical support, Presales, Tender management, Datacenter solutions
Bangkok, Thailand · On-site
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Bangkok, Thailand · On-site
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Bangkok, Thailand · On-site
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Bangkok, Thailand · On-site
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Bangkok, Thailand · On-site
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Bangkok, Thailand · On-site
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Bangkok, Thailand · Hybrid
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Bangkok, Thailand · On-site
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Bangkok, Thailand · Hybrid
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Bangkok, Thailand · On-site
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Bangkok, Thailand · On-site
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Bangkok, Thailand · On-site
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Bangkok, Thailand · On-site
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Bangkok, Thailand · Hybrid
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The Field Application Engineer provides technical support for sales and marketing, including pre-sale proposal preparation and technical solution design. They also manage project coordination, system configuration, and site acceptance testing while ensuring compliance with quality management systems.
Candidates must hold a bachelor's degree in Electrical Engineering, Computer Science, or a related field. The role requires 1-3 years of experience in field applications or UPS products, along with strong communication skills in English.
If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Field Application Engineer in Eaton’s Electrical business, based in Thailand, Bangkok. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.
Field applications engineers are technical support engineers support technical and solution to sales and marketing. This role will also be responsible for project coordination and support PM to deliver proposed solutions to customers.
Pre-Sale Support
A. Review technical and prepare comparison of product with customer requirement and comment or advise suitable solution both cost and technical to customer.
B. Coordinate with technical team or factory if require more technical support and product and service sale price.
C. Prepare solution and present product.
D. Prepare proposal, Cost sheet as proposed solution.
E. Prepare and updated product specification in Thai and English for designer or customer to put in TOR.
F. Prepare comparison product with our competitor, what is advantage and disadvantage of each product and train to sale.
G. Prepare ICS and get approval from CGM and/or EA team as authorized level.
Project Execution
A. Coordinate with PM to deliver to manage project timeline as our scope of work.
B. Coordinate and supervise partner to install 3rd party product and services for costinng.
C. System configuration, startup system and site acceptance test (SAT) by coordinate with PM and service team or 3rd party partner.
D. Coordinate with Partner and PM to prepare Shop-Drawing and As-built drawing (if need), operation manual in Thai and training document by coordinate with service team.
E. Training by coordinate with PM and service team.
F. Coordinate with Sale, PM and customer service team to invoice.
After Sale Support
A. Support service team for after sale service (if required).
B. Investigate and solve the issue of product or installation (if required).
Other Support
A. Support marketing Event to be speaker of the public event, partner event, In house training etc.
B. Support any technical document to apply TISI.
C. To be committed & responsible for Quality Management System:
a. Implement the process approach and risk-based thinking
b. Provide the necessary support to fully implement and sustain the QMS
c. Communicating to the organization the importance of conforming to QMS requirements
d. Ensuring the QMS meets its goals
e. Engage, direct, and support individuals contributing to the QMS
f. Create a culture of continuous improvement
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
#LI-BK1
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges. Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Offices: 30 Pembroke Road, Dublin, Ireland 4, IE · 1000 Eaton Boulevard, Cleveland, OH 44122, US · 7000 Highlands Pkwy SE, Smyrna, GA 30082, US · 210 Windy Point Dr, Glendale Heights, IL 60139, US · 1830 Highway 201 S Spur, Mountain Home, AR 72653, US
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