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The manager oversees the digital compliance program for web properties, focusing on accessibility, privacy, and digital governance. They translate legal and regulatory requirements into actionable product backlogs and deliver training to cross-functional teams.
Requires a Bachelor's degree in Digital Marketing, IT, Business Administration, or a related field with 3 to 5 years of professional experience. Candidates must possess strong stakeholder management skills and experience in designing practical training sessions and playbooks.
Your Challenge:
The Digital Compliance & Accessibility Manager ensures our digital channels operate legally, securely, and inclusively, ensuring a consumer-friendly online journey, guiding, measuring, and training cross-functional teams to turn regulatory and policy requirements into reliable, repeatable product outcomes that reduce risk and accelerate time‑to‑market. In addition to reducing legal and operational risk, you will contribute to cost reduction by mitigating remediation costs while building customer trust by demonstrating and sustaining digital compliance and accessibility.
Reports into: Omnichannel Digital Experience Capability leader
Your role
Own the digital compliance program for web properties (accessibility/WCAG, basic privacy/data-handling alignment, and related digital governance).
Partner with Regulatory and Legal teams to interpret regulatory and legal requirements into clear digital requirements, ensuring a seamless consumer journey and determining their impact on digital products and activations in close alignment with the Product Owners, to add these into their product backlogs.
Define, maintain, and oversee policies and standards like Digital Activation and decision‑making workflows.
Implement governance: review gates, exception process, roles/responsibilities, SLAs and checkpoints.
Design and deliver practical, engaging training, workshops, playbooks, and onboarding for designers, developers, product owners, and content teams.
Build and sustain a network of compliance/champion representatives across BU, Regions and functions.
Develop KPIs, dashboards, and regular executive/stakeholder reporting; drive continuous improvement.
You are a part of
You will join the Omnichannel Digital Capability team, a tight-knit group of nine specialists and product owners focused on core digital capabilities such as Translations, Internal Search, Consent & Identity Management, Digital Shelf, SEO & GEO, Subscription, Product Information, and Digital Asset Management. We sit within the Omnichannel Digital Experience team in the Consumer Experience Center of Excellence, working together to deliver seamless, customer-first digital experiences across channels
To succeed in this role, you’ll need a customer-first attitude and the following skills and mindset
Bachelor’s degree in Digital Marketing, Information Technology, Business Administration, or a related field.
Minimum 3 to 5 years of professional experience
Strong stakeholder management skills, and ability to work collaboratively with cross-functional teams out
Strong communication and interpersonal skills
Ability to advise internal stakeholders s, able to influence them without authority and make independent decisions
Organizational and project management skills.
Curious and motivated by compliance challenges; translate legal. privacy and regulatory guidance into practical, user‑centric digital experiences
Experience within the domain of designing and delivering practical training sessions, workshops and playbooks is a pre
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Better care for more people. 💙
Over the past decade we have transformed into a focused leader in health technology. At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities. We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data. As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better. Visit our website: http://www.philips.com/ Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html
Offices: Amstelplein 2, Amsterdam, Noord-Holland 1096 BC, NL · Guildford Business Park, Guildford, Surrey GU2 8XH, GB · Milton Road, Cambridge, England CB4 0FY, GB · Oliemolenstraat 5, Drachten, Friesland 9203 ZN, NL · 1600 Summer St, Stamford, CT 06905, US
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