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Full-time
bachelor degree
Posted 6h ago
~40 hrs/week
Responsibilities
The General Manager is responsible for the overall operational and financial success of the club while leading department directors. They must ensure a high-quality member experience, manage operating budgets, and foster a culture of teamwork and safety.
Requirements
Candidates must have at least 3 years of management experience, including supervising multiple teams simultaneously. A 4-year degree is preferred, along with strong financial analysis skills and excellent communication abilities.
Full job description
Description
FLSA Classification: Exempt
Reports to: VP Operations
Summary
The General Manager empowers the club team to execute acac’s mission of ensuring members have a great fitness experience. The position leads department directors and is responsible for the overall operational and financial success of the club. The General Manager embraces acac’s mission and provides leadership and vision for the entire club operations.
Top Five Responsibilities
Achieve annual growth and profitability plans that are aligned with acac’s mission and vision
Support club team through effective communication and recognition, building a culture that encourages teamwork and a sense of urgency
Accountable for club’s financial performance, explaining monthly variances and ensuring overall accountability for the operating budget
Continually evaluate member experience, identifying programs and processes that will drive continuous improvement and opportunities to exceed expectations
Ensure facility operates with a keen attention for the safety of all team members and membership at large
Requirements
Experience
Minimum of 3 years’ experience in a management role, including supervising and leading multiple teams simultaneously
Prior experience managing a Group Exercise Program at a multiple-facility health club
Experience as a Group Exercise Instructor or Personal Trainer is a plus
Proven ability to manage expenses to an operating budget, including financial analysis
Communication
Excellent written and verbal communication skills
Organization
Ability to problem solve and remain collaborative when addressing any customer service situations
Able to work with minimal supervision
Able to handle multiple concurrent projects and assignments.
Personal Characteristics
Excellent customer service and people skills
Friendly, outgoing, energetic, enthusiastic, and motivational
Honest and ethical
Strong proven leader
Passion for the business and a strong commitment to the company’s mission
Education
4-year degree preferred
CPR/AED certification
Physical demands
Must be able to stand, walk, sit, reach, and bend throughout a shift
Company Expectations
Read, sign, and abide by the policies included in the Team Member Handbook
Park in team member designated areas
Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
Attend mandatory Personal Training meetings
Assist with Service Days, as assigned by Supervisor
Assist with club programs, special events, or activities, as assigned by Supervisor
Promptly respond to work-related correspondence
Exhibit a positive attitude at all times
Deliver outstanding service to members and guests, following acac’s Five*Star principles
Affirmative Action/EEO statement
acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
How many Sports & Recreation jobs are open in Richmond, VA right now?
There are currently 120 open sports & recreation positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sports & Recreation roles in Richmond, VA?
Companies currently hiring include YMCA of Greater Richmond, DICK'S Sporting Goods, Fleet Feet, Churchill Downs Incorporated, VCU Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sports & Recreation jobs in Richmond, VA?
Yes — 2 of the 120 open sports & recreation positions offer remote or hybrid work (2 remote, 0 hybrid).
How do I apply for Sports & Recreation jobs in Richmond, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.