Department: Retail Stores Location: Masonville, ON Workplace Type: On-site Job Type: Full-time, Permanent Salary: $19 - $20 per hour THE TEAM JD Sports is a sports-fashion retail company with the incentive to inspire the…
Skills: Retail Management, Customer Service, Team Motivation, Problem Solving, Multi-tasking
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CLUB ATTENDANT Who is a Club Attendant? The Club Attendant is responsible for providing a clean, safe and friendly in-Club experience for all Members. What will you be doing? Club Readiness: Ensure the Club is clean, tid…
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#EnterTheGame - Activate, coming soon to London, Ontario Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game,…
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Child/Youth/Family Program Instructor (Arts Specific)-NC105
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Program for Active Living Coordinator - Long Term Care
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Mid level
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$19/hr–$20/hr
Full-time
Posted 22d ago
~40 hrs/week
Responsibilities
Provide managerial support to maintain and improve customer service levels while supervising staff on the shop floor. Collaborate with the junior management team to drive sales through visual techniques and the achievement of key KPIs.
Requirements
Requires 6 months to 1 year of retail management experience and a strong knowledge of global sports brands. Candidates must possess strong communication skills and the ability to troubleshoot issues in a fast-paced environment.
Full job description
Department: Retail Stores
Location: Masonville, ON
Workplace Type: On-site
Job Type: Full-time, Permanent Salary: $19 - $20 per hour
THE TEAM
JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
THE ROLE
Our team is looking to fulfill the role of a Supervisor at our CF Masonville Mall Location. Looking for someone with a high sense of urgency, keen eye for detail and driven mentality. The ideal candidate would be part of the store’s Junior Management team, you will provide managerial support and help maintain as well as improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Development opportunities within the junior management are vast as there is room to grow with the company in-store with leadership characteristics such as creativity, problem-solving, and adaptability.
Duties/Responsibilities:
Collaborating with the junior management team to attract, engage and motivate customers into making purchases in-store by using the latest visual techniques
Generate business results and achieve key KPIs through
Handling customer complaints and enquiries to provide excellent levels of customer service
Creating innovative strategies to capitalize on sales opportunities
Providing assistance with the maintenance of standards on the sales floor
Encourage and foster personal progression throughout the store
Managing associates within company guidelines, policies and procedures
Providing assistance with the induction and training of new starters
Skills/Experience/Knowledge needed:
Retail management experience of a minimum of 6 months - 1 year.
Openness to feedback and willingness to develop.
High sense of urgency and keen eye for detail.
Positively motivate team members to drive daily sales and meet weekly objectives.
Ability to mitigate issues through problem-solve and troubleshoot issues.
Ability to multi-task and complete tasks in a timely manner.
Well rounded knowledge of both in-house and global brands (Nike, Lacoste, Adidas, The NorthFace, etc.).
Strong verbal and written communication skills.
IT skills- Microsoft Outlook, Word and Excel is an asset.
Related keywords
RetailSports FashionOmnichannel RetailKPIsVisual MerchandisingJunior ManagementCustomer ExperienceNikeAdidasLacosteThe North FaceStaff TrainingSales Strategies
Connect Globally, Empower Locally and Inspire Individually.
Industry
Retail
Company size
10,001+ employees
Founded
1981
Headquarters
Bury, England
LinkedIn followers
261,052
Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets.
Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally driven by a commitment to innovation, excellence, and possibility.
Our vision is to become the world’s most trusted and dynamic omni-channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people-first, and customer-centric organisation and are motivated by continuous growth and operational excellence we’d love to hear from you.
Offices: Hollins Brook Way, Bury, England BL9 8RR, GB · Michael Faraday Avenue, Rochdale, England OL16 4GN, GB · 515 Fernhook Avenue, Derby Commercial Park, Derby, England DE21 7BH, GB · Sydney, AU · Vienna, AT
How many Sports & Recreation jobs are open in London, Canada right now?
There are currently 73 open sports & recreation positions in London, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sports & Recreation roles in London, Canada?
Companies currently hiring include YMCA of Southwestern Ontario, City of London Corporation, GoodLife Fitness, Fanshawe Student Union, Muslim Association of Canada, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sports & Recreation jobs in London, Canada?
Yes — 2 of the 73 open sports & recreation positions offer remote or hybrid work (1 remote, 1 hybrid).
How do I apply for Sports & Recreation jobs in London, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.