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Full-time
Posted 49d ago
~40 hrs/week
Responsibilities
Execute fulfillment operations for high-profile events, ensuring the accurate and timely delivery of tickets, credentials, and hospitality materials. Coordinate with vendors and internal teams to manage shipments, track deliverables, and support on-site guest check-in activities.
Requirements
Requires at least 2 years of experience in operations, logistics, or customer service with proficiency in Microsoft Office. Candidates must be able to work in fast-paced environments and be willing to travel for on-site event support.
Full job description
Who We Are:
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
The Role and What You’ll Do:
In this role, you’ll execute fulfillment operations for events, ensuring guests receive their tickets, credentials, and hospitality materials accurately and on time:
Execute on-site fulfillment tasks for events across NFL, NCAA, Combat Sports and other verticals
Process and track shipments, coordinate with shipping vendors on day-to-day logistics
Work with Guest Services, Event Production, and Business Unit teams to complete fulfillment deliverables
Provide broker exchange marketplace support and flag issues in real time
Maintain accurate records of ticket transfers, credential assignments, and shipment tracking
Follow all protocols for secure handling of sensitive customer data and ticket transfer processes
Perform reconciliation tasks and assist with first-level customer inquiries and escalations
Prepare event materials, welcome kits, and hospitality packages per event specifications
Utilize fulfillment technologies and systems to complete assigned tasks efficiently
Support on-site event setup, check-in, and guest-facing fulfillment activities
You Have These:
2+ years of operations, fulfillment, logistics, or customer service experience
Strong attention to detail and ability to manage multiple tasks simultaneously
Comfortable working in fast-paced, high-pressure event environments
Proficiency with Microsoft Office Suite and ability to learn new software quickly
Strong communication skills and ability to work collaboratively across teams
Willingness to travel for on-site event support as required
We’d Love If You Also Have These:
Prior experience in sports, entertainment, or hospitality industry
Familiarity with ticketing platforms or credential management systems
Experience with shipping, tracking, or warehouse operations
Background in guest-facing or customer service roles
Interest in process improvement and operational efficiency
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
TKO EEO Statement:
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.
On Location is an equal opportunity employer, committed to an inclusive workplace environment. Visit onlocationexp.com/careers to explore.
How many Sports & Recreation jobs are open in Atlanta, GA right now?
There are currently 476 open sports & recreation positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sports & Recreation roles in Atlanta, GA?
Companies currently hiring include YMCA of Metropolitan Atlanta, Compass Group, Central Rock Gym, Delaware North, PrizePicks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sports & Recreation jobs in Atlanta, GA?
Yes — 63 of the 476 open sports & recreation positions offer remote or hybrid work (19 remote, 44 hybrid).
How do I apply for Sports & Recreation jobs in Atlanta, GA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.