Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · Hybrid
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You will lead the design and delivery of advanced AI solutions to transform core insurance value chains and provide technical leadership across strategic AI initiatives. Additionally, you will define practical controls and guardrails to ensure safe and responsible AI deployment at scale.
The role requires deep hands-on expertise in modern AI systems, including Generative AI, Agentic AI, and machine learning. Candidates must demonstrate experience in building enterprise-scale AI solutions and possess strong capabilities in solution architecture and cloud-native systems.
At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
As Practice Head, AI Transformation, you'll operate at the intersection of AI strategy, architecture, engineering and business transformation. You'll lead the design and delivery of advanced AI solutions that create sustainable competitive advantage and transform core insurance value chains including underwriting, claims, customer operations and decision-making.
You will act as a recognised technical authority across advanced AI engineering and architecture, influencing major investment decisions while ensuring solutions are scalable, secure, responsible and production-ready. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne) or Meanjin (Brisbane).
What You'll Do
• Provide technical leadership across IAG's most strategic AI transformation initiatives and investment programs.
• Lead the design and review of complex AI, Generative AI and Agentic AI solutions that extend beyond established industry patterns.
• Evaluate emerging technologies, architecture patterns and AI capabilities to determine strategic relevance and business potential.
• Influence enterprise AI platforms, tooling, integration approaches and engineering practices required to support future AI workloads.
• Define practical controls and guardrails required to support safe and responsible AI deployment at scale.
• Act as a recognised enterprise authority on advanced AI systems, AI engineering and agentic architectures.
What You'll Bring
• Deep hands-on expertise in modern AI systems, including machine learning, deep learning, Generative AI and Agentic AI.
• Demonstrated experience designing, building and operationalising enterprise-scale AI solutions in complex environments.
• Expert knowledge of large language models, retrieval-augmented generation (RAG), multi-agent systems, orchestration frameworks, tool integration, reasoning systems and memory architectures.
• Strong capability in solution architecture, cloud-native systems, distributed computing and integration design.
• Demonstrated capability embedding controls and governance considerations into solution design and implementation.
• Strong mentoring and capability-building experience across architecture and engineering communities.
What We Offer
• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply
Applications close: Sunday 23 August 2026 11:59PM AEST
Please note – full time, part time, and job-sharing arrangements will be considered.
Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
We make your world a safer place
IAG is Australia and New Zealand's largest general insurance company with a purpose to make your world a safer place, whether you are a customer, partner, employee, shareholder or part of the communities IAG serves across Australia and New Zealand. Our businesses have helped people recover from natural disasters, accidents and loss since 1851. In Australia and New Zealand we provide insurance under many leading brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI; and NZI, State, AMI and Lumley Insurance (New Zealand). We also have interests in general insurance joint ventures in Malaysia and India. Increasingly, we see our role extending beyond paying claims to increasing awareness of risk, and helping communities reduce and prevent risk. We believe it is our responsibility as an industry leader to use our influence and role as a major investor, purchaser and employer for the good of everyone. For further information please visit www.iag.com.au.
Offices: 201 Sussex St, Level 13, Tower Two, Darling Park, Sydney, New South Wales 2000, AU
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