This role is located in EMEA- remote with possibility to work from our offices in Munich or Budapest Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy a…
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Full-time
Posted 13d ago
~40 hrs/week
Remote in Budapest, Central Hungary, Hungary, Munich, Bavaria, Germany, São José da Laje, Alagoas, Brazil
Responsibilities
The Technical Account Manager will serve as a strategic advisor, partnering with customers to drive platform adoption and technical success. They will lead technical workshops, design scalable solutions, and collaborate with internal teams to ensure seamless customer experiences.
Requirements
Candidates must have 5-7 years of experience in technical customer-facing roles and 3+ years of Tulip delivery experience at the L4 SOLV level. Strong knowledge of manufacturing operations, APIs, and system integrations is essential for this role.
Full job description
This role is located in EMEA- remote with possibility to work from our offices in Munich or Budapest
Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago, we created the category to close that gap: AI-native software that puts cutting-edge tools directly in the hands of the people on the manufacturing front lines. Because we are human-centered and tech-obsessed, we are building a future of work where human ingenuity is amplified with the latest technology.
In January 2026 we became one of Boston's few new AI unicorns, reaching a $1.3B valuation. We're growing double digits in revenue year over year. The world's best manufacturers run on Tulip - turning inventory 10x faster, releasing gene therapies in hours instead of weeks, and training master craftspeople to forge engagement rings 5x more rapidly. Headquartered in Somerville, MA with offices in Germany, Hungary, Singapore, Japan, and Israel, we've been consistently named a World Economic Forum Global Innovator, a Gartner leader, and one of Built In Boston's "Best Places to Work."
We run the way we build: AI-forward, humanistic, and high ownership. We're looking for builders who are energized by complex problems, rapid cycles, and the unique opportunity to see their impact on a global scale.
About the Role
We're looking for a Technical Account Manager (TAM) to join our growing Customer Success team at Tulip Interfaces. As a TAM, you'll bridge the gap between technical expertise and customer success, partnering closely with our customers and the Tulip account team to provide strategic and tactical guidance on technical matters that drive customer value and adoption.
You'll serve as the technical advisor for customers, helping them maximize their investment in Tulip's no-code platform while ensuring they achieve their operational excellence goals.
Key Responsibilities
Strategic Technical Advisory
Partner with customers and the Tulip account team to develop and execute technical success plans for assigned accounts
Provide expert guidance on Tulip platform architecture, integrations, and advanced use cases
Lead technical discussions with customer stakeholders, from app builders to IT and Operations leaders
Identify opportunities for deeper platform adoption and technical optimization
Customer Enablement & Growth
Conduct technical workshops, training sessions, and platform deep-dives
Help customers design scalable solutions using Tulip's no-code platform
Guide customers through complex technical implementations and integrations
Collaborate with customers to establish technical best practices and governance
Cross-Functional Collaboration
As a member of the account team, you will work closely with Account Executive and Customer Success Manager to ensure seamless customer experience and account growth
Partner with Product and Engineering teams to communicate customer technical requirements
Collaborate with Sales Engineering during expansion opportunities
Support renewal processes with technical value demonstrations
Technical Expertise & Thought Leadership
Stay current on Tulip platform capabilities, industry trends, and manufacturing technologies
Develop technical content, documentation, and enablement materials
Participate in customer advisory boards and technical user groups
Represent Tulip at industry events and technical conferences
About You
You're passionate about technology, customer success, and manufacturing innovation. You thrive in technical discussions while building strong relationships with customers and internal teams. You have a collaborative mindset and enjoy translating complex technical concepts for diverse audiences. You're excited about helping manufacturers transform their operations using cutting-edge no-code technology.
Skills You'll Need
Technical Background
5-7 years of experience in technical customer-facing roles (Solutions Engineering, Technical Consulting, or similar)
3+ Years of Tulip delivery experience, at the L4 SOLV level
Strong understanding of manufacturing operations, Industry 4.0, or industrial software
Experience with APIs, system integrations, and database concepts
Familiarity with no-code/low-code platforms preferred
Ability to travel (estimated 20%)
Communication & Collaboration
Excellent written and verbal communication skills
Ability to translate complex technical concepts for diverse audiences
Strong presentation and workshop facilitation skills
Collaborative mindset with experience working across teams
Industry Knowledge
Deep knowledge of digital transformation initiatives in industrial settings
Understanding of manufacturing processes and operational challenges
Experience with manufacturing execution systems (MES) and similar platforms
What We Offer
Impact: Help customers transform their operations and achieve measurable business outcomes
Growth: Develop deep expertise in cutting-edge manufacturing technology while building customer success skills
Team: Join a collaborative, customer-obsessed team that values technical excellence
Learning: Continuous learning opportunities with access to the latest manufacturing and technology trends
Culture: Be part of a company that's revolutionizing how manufacturing gets done
Ready to Apply? If you're passionate about technology, customer success, and manufacturing innovation, we'd love to hear from you. Join us in helping manufacturers build the future of operations with Tulip's no-code platform. Tulip Interfaces is committed to creating a diverse environment and is proud to be an equal opportunity employer.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.
Unlocking human potential to transform frontline operations with AI
Industry
Software Development
Company size
201-500 employees
Founded
2012
Headquarters
Somerville, Massachusetts
LinkedIn followers
32,364
Total funding
$273M
Tulip, a leader in frontline operations, is helping companies around the world equip their workforce with AI-enabled, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's composable platform enables those closest to operations to take advantage of composability and edge connectivity to digitally transform processes, guide operators, track production, and gain a real-time, holistic view of operations.
Companies of all sizes and across industries — including complex manufacturing, pharmaceuticals, and medical devices — have implemented composable solutions with Tulip’s platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity with guided workflows, capturing and analyzing real-time data, and continuously improving operations.
A spinoff out of MIT, the company is headquartered in Somerville, MA, with offices in Tel Aviv, Munich, Tokyo, Budapest, and Singapore.
Interested in helping Tulip transform the manufacturing software landscape? We’re hiring! Browse our open roles and apply today: https://tulip.co/careers/.
Offices: 77 Middlesex Avenue, Suite A, Somerville, Massachusetts 02145, US · Köztelek utca 6, Budapest, 1092, HU · Baierbrunner Str. 15, Munich, 81379, DE
How many Software jobs are open in Munich, Germany right now?
There are currently 2,384 open software positions in Munich, Germany listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Munich, Germany?
Companies currently hiring include Scalable Capital, Agile Robots SE, Celonis, CHECK24 Vergleichsportal GmbH, Infineon Technologies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Munich, Germany?
Yes — 1710 of the 2384 open software positions offer remote or hybrid work (328 remote, 1382 hybrid).
How do I apply for Software jobs in Munich, Germany?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.