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Full-time
Posted 17d ago
~40 hrs/week
Responsibilities
Lead operational initiatives to improve the scalability, efficiency, and governance of the partner ecosystem. Coordinate cross-functional projects across sales, marketing, and customer success while maintaining reporting and internal documentation.
Requirements
Requires at least 2 years of experience in project management, operations, or a cross-functional role. Candidates should possess strong organizational skills, excellent communication abilities, and proficiency with operational tools like Salesforce and Excel.
Full job description
Build the operational engine behind Coveo's partner ecosystem.
What if you could create the processes that help an entire partner ecosystem thrive? Join our Alliances team and bring structure, scalability, and operational excellence to one of Coveo's fastest-growing strategic functions.
This newly created role is a unique opportunity to shape how we work. You'll collaborate across Sales, Revenue Operations, Marketing, Professional Services, Customer Success, and Enablement to deliver projects that improve the partner experience.
As our Operations & Project Management Specialist on the alliances team, you will:
Lead operational initiatives that improve the scalability, efficiency, and governance of Coveo's partner ecosystem.
Coordinate cross-functional projects, ensuring stakeholders remain aligned and initiatives are delivered successfully.
Support partner onboarding, activation, enablement logistics, governance reviews, and ongoing lifecycle activities.
Collaborate with Revenue Operations to maintain reporting, dashboards, and key partner performance metrics.
Own internal communications, including the Alliances newsletter, Confluence space, Slack channel, and team documentation.
Drive AI-enabled process improvements, using tools like ChatGPT and Claude to automate reporting, streamline documentation, and increase alliances team efficiency.
Here is what will qualify you for the role:
2+ years of experience in project management, operations, business operations, partnerships, or another cross-functional role.
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
Excellent communication skills and confidence working with stakeholders across different teams.
Creative, with strong problem-solving skills and the ability to bring fresh thinking to how the team operates.
A proactive, resourceful mindset with the ability to work independently in an evolving environment.
What will make you stand out:
Experience working in a Software-as-a-Service (SaaS) environment, across global or multi-region teams.
Experience with Salesforce, Microsoft Excel, Microsoft Power BI, Confluence, or similar operational tools.
Experience with AI tools (ChatGPT, Claude, or similar) to build efficient workflows.
Experience supporting partner, customer success, or go-to-market organizations.
Passion for building scalable processes and turning ambiguity into structure.
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
#LI-Hybrid #LI-Remote
Related keywords
OperationsProject ManagementPartner EcosystemSaaSSalesforceMicrosoft ExcelMicrosoft Power BIConfluenceChatGPTClaudeAI-enabledGovernanceRevenue OperationsEnablementCross-functionalScalability
Coveo is the leader in AI-Relevance, powering AI-search & GenAI to drive results at every digital point-of-experience.
Industry
Software Development
Company size
501-1,000 employees
Founded
2005
Headquarters
Montréal, Quebec
LinkedIn followers
60,731
Total funding
$358M
Coveo is the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience.
Offices: 1100 Avenue des Canadiens-de-Montréal, Suite 401, Montréal, Quebec H3B 2S2, CA · 3175 des Quatre-Bourgeois, Suite 200, Quebec City, Quebec G1W 2K7, CA · 44 Montgomery St, San Francisco, California 94105, US · The Bloomsbury Building 10 Bloomsbury Way, London, England WC1A 2SL, GB · Schoutlaan 13 6002 EA, Weert, NL
Intelligent SearchCoveo for SitecoreCoveo for SalesforceAIMachine LearningKnowledge ManagementAI-Powered SearchCoveo for SAP Personalizationand Customer Experience
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