What We OfferCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife InsurancePosition Overview A Terminal Support Engineer is responsible for all the Terminal-re…
Skills: Point of Sale Systems, Application Support, Incident Management, Release Management, POS Hardware Troubleshooting
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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) • Developing professional individual contributor • Works independently with general supervision • Problems faced are difficult b…
Skills: Product Technical Support, Problem Solving, Fact-based Communication, Policy Implementation
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to …
Vulnerability Assessment and Penetration Testing Engineer
Makati, Metro Manila, Philippines · Hybrid
Senior
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Consultant Senior, Professional Services - Change Management Analyst
Makati, Metro Manila, Philippines · Hybrid
Mid level$11B raised
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Thumbtack
Success Team Manager (Growth and Retention) - B2B
Makati, Metro Manila, Philippines · Remote OK
Senior+$773M raised
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Skills: Customer Success Management, People Leadership, Churn Prevention, Account Management, Data-Driven Decision Making
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Full-time
professional certificate
Competitive Salary Packages, Professional Development Opportunities, Equipment Provided, Hmo, Life Insurance
Posted 26d ago
Apply by Oct 15
~40 hrs/week
Responsibilities
The Terminal Support Engineer manages Point-of-Sale systems by resolving hardware and software issues and coordinating with vendors for service restoration. They are responsible for installing systems, creating operational manuals, and monitoring terminal health via the Terminal Management System.
Requirements
Candidates need at least 2 years of experience in the payments industry supporting OEM or bespoke software and hardware. Proficiency in POS troubleshooting, network communications, and certifications like CompTIA A+ or Network+ are highly desired.
Full job description
What We Offer
Competitive Salary Packages
Professional Development Opportunities
Hybrid Work Setup
Equipment Provided
Day 1 HMO
Life Insurance
Position Overview A Terminal Support Engineer is responsible for all the Terminal-related issues and processing of technical inquiries regarding our Point-of-Sale systems. Proactive identification of hardware or software issues in terminals, resolving them or escalating with the vendor teams for restoration of services.
WHAT WILL YOU DO?
Installing and maintaining Point of Sale systems, software, and interfaces
Liaising with suppliers and coordinating activities with support partners and vendors.
Creating operating manuals, checklists, and training manuals / materials.
Championing daily operational coordination between customers, internal IT, and specialist departments (including operational emergencies).
Solving hardware, software, network, and communication problems in POS systems and related applications
Organizing mass rollouts of terminal software, administration, creating and updating tickets
Proactive monitoring of terminal health and issues, and raising them with the vendors and merchants as required.
TMS (Terminal Management System) ownership and support.
Adhoc Tasks
Perform other official work as instructed by the immediate supervisor/manager.
Recommend and proactively implement opportunities for increased departmental efficiency
Extend work hours when needed.
WHAT SHOULD YOU HAVE?
At least 2 years exp working with or supporting OEM and or bespoke software/hardware within the payments industry.
Experience in application support, release and incident management.
Solid experience with troubleshooting POS hardware & terminal software, network and communication problems (incl. TCP/IP and GPS)
Great communication skills.
Experience working in multi-vendor teams, raising issues and pushing for timely resolution of issues.
Verifone and MX51 experience is desired.
Ideally Microsoft Network certification, and or CompTIA certs such as A+, Network+, Cloud+
Related keywords
Point-of-SalePOSPayments IndustryVerifoneMX51TCP/IPGPSTerminal Management SystemTMSCompTIA A+Network+Cloud+Microsoft Network CertificationIncident ManagementRelease ManagementApplication Support
Payreto stands for OPERATIONS EXCELLENCE.
We are a Knowledge Process company that provides customizable operations solutions for the financial services industry.
Our job is to fuel our financial institution partners’ operations excellence by embedding our world-class support principle and wide-ranging knowledge applications. We address any operations problems our partners might face thru our four pillars of services:
1. Onboarding as a Service
Achieve an agile onboarding application process with a solid customer due diligence and transaction monitoring while acquiring customers targeted to your compliance criteria
2. Payments as a Service
Go to market quickly and offer advanced global payment processing through our PCI Level 1 certified white-label multi-gateway approach
3. Finance as a Service
Streamline your back office processes with a team of experts focused on finance & accounting, reconciliation, and reports
4. Contact as a Service
Manage customer and merchant inquiries with a 24/7 contact center and technical support
Here in Payreto, our team is geared towards global reach and experience - a culture we aim to nurture long-term.
This commitment to our team is our pledge to our partners and clients as we continue to grow and become the leading and trusted operations partner for financial institutions around the globe.
Offices: 133 Hoi Bun Rd, MG Tower, Kwun tong District, Kwun Tong, HK · 16/F Rykadan Capital Tower, 135 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong, HK · 8 Eu Tong Sen Street, Singapore River, Central Region 059818, SG · Nguyễn Bỉnh Khiêm, Bến Nghé, Quận 1, Hồ Chí Minh, VN
Business Process OutsourcingPayment GatewaysGateway Management & Merchant SupportMerchant OnboardingFraud PreventionChargeback HandlingShop Plug-insConversion OptimizationCall Center & Help DeskReconciliation
How many Software jobs are open in Makati, Philippines right now?
There are currently 241 open software positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Makati, Philippines?
Companies currently hiring include BDO Unibank, Cartrack, East West Banking Corporation, FIS, Paynamics, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Makati, Philippines?
Yes — 157 of the 241 open software positions offer remote or hybrid work (21 remote, 136 hybrid).
How do I apply for Software jobs in Makati, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.