London, England, United Kingdom · Hybrid
Job purpose Join M&S Software Engineering and help shape the digital future of one of the UK’s most trusted brands. You’ll work on products and platforms that support millions of customers and thousands of colleagues, as…
Skills: People Leadership, System Design, Software Architecture, DevOps, Cloud Platforms
London, England, United Kingdom · Hybrid
Job purpose Join M&S Software Engineering and help shape the digital future of one of the UK’s most trusted brands. You’ll work on products and platforms that support millions of customers and thousands of colleagues, as…
Skills: People Leadership, Technical Direction, System Design, Software Architecture, DevOps
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Remote OK
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London, England, United Kingdom · Remote OK
Company Description Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish …
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
As Support Engineer you’ll work with a team of customer obsessed support specialists to ensure customers receive technically accurate, timely and consistent responses to their queries. We expect you to be a team player, …
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London, England, United Kingdom · Hybrid
As Support Engineer you’ll work with a team of customer obsessed support specialists to ensure customers receive technically accurate, timely and consistent responses to their queries. We expect you to be a team player, …
Skills: Technical Support, Troubleshooting, Problem Solving, Customer Relationship Management, Log Analysis
London, England, United Kingdom · Hybrid
About Intent HQ Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip int…
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London, England, United Kingdom · On-site
People at Apple don’t just build products — they craft experiences our customers love and depend on. Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible. If…
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London, England, United Kingdom · Remote OK
About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products a…
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London, England, United Kingdom · On-site
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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Thi…
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London, England, United Kingdom · On-site
The SWE Developer Productivity organization builds technologies and tools to help software engineers at Apple to do their best work. The SDP Testing Foundations team is creating libraries and services to ensure Apple dev…
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom • Hybrid
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Lead a multidisciplinary engineering team to design and run robust software solutions for international pricing platforms. Ensure operational stability, drive engineering excellence, and align technical delivery with business goals for global expansion.
Requires a strong software engineering background with experience leading high-performing teams and designing scalable cloud-based backend systems. Must possess a DevOps mindset and the ability to influence senior stakeholders without over-prescribing solutions.
Job purpose
Join M&S Software Engineering and help shape the digital future of one of the UK’s most trusted brands. You’ll work on products and platforms that support millions of customers and thousands of colleagues, as part of an organisation investing heavily in becoming digital-first and engineering-led.
We’re looking for a Software Engineering Manager who combines strong technical judgement with a passion for building high-performing teams. In this role, you’ll lead empowered, multidisciplinary engineers to design, build, release, and run robust software solutions, working in close partnership with Product and Delivery to solve meaningful customer and business problems.
This role sits within the International Pricing domain team, supporting M&S’s International business across stores and online markets outside the UK and Ireland. You’ll lead a team that is central to M&S’s ambitious global expansion plans, building the platforms and services that enable flexible pricing models for different markets and partners. This is a key role in creating scalable, adaptable pricing capabilities that help M&S respond to local market needs, support partner propositions, and operate more effectively across international markets.
This is an opportunity to help shape a best-in-class engineering culture, environment, and team. If you’re excited by modern technology, large-scale impact, and the chance to influence how engineering is done at M&S, this is a place where you can do some of the best work of your career.
You will be responsible for
Ensuring the operational stability and resilience of the software solutions owned by your team
Delivering high-quality software solutions that create measurable value for the business
Improving team maturity and driving progress towards, or maintaining, Elite DORA standards
Championing engineering excellence and fostering a culture of innovation and continuous improvement
Establishing strong engineering standards and build pipelines to support maintainability and extensibility
Ensuring cross-functional requirements such as security, performance, and reliability are built into delivery
Driving cloud-first thinking and modernisation across the technology landscape
Making effective use of shared platforms to maximise the value delivered by engineering teams
What you'll do
As a Software Engineering Manager, you’ll combine people leadership, technical direction, and delivery excellence to help teams solve problems through technology at scale.
Team leadership: Build, mentor, and lead a high-performing software engineering team, creating an environment of collaboration, inclusion, innovation, and continuous improvement. Ensure the right balance of people, resources, budgets, and priorities across projects.
Delivery excellence: Oversee the planning, execution, and delivery of software initiatives, ensuring alignment with business goals, timelines, and customer outcomes. Manage risks and dependencies proactively, and work closely with Product, Design, and Delivery partners to define scope and priorities.
Technical leadership: Drive the adoption of strong engineering practices, standards, and methodologies. Provide guidance on complex technical challenges, shape the team’s technical roadmap with senior engineers, and help balance technical investment with product and commercial priorities.
Quality and reliability: Establish high quality standards so software meets performance, reliability, and usability expectations. Support the ongoing maintenance and improvement of existing systems, ensuring issues are resolved quickly and effectively.
Tech stack
Team uses a variety of technologies, including:
Java, Spring, SpringBoot, Micronaut
React, Next.js, Typescript, Angular
Azure Cloud, Kubernetes
Kafka, IBM MQ
SQL Server, MongoDB, Redis
OpenTelemetry, Dynatrace
Who you are
A strong software engineering background, with experience across modern architectures, cloud platforms, and scalable backend systems
A track record of building, leading, and developing high-performing engineering teams
Strong technical judgement across system design, software architecture, and modern engineering practices
A DevOps mindset with a strong belief in “you build it, you run it”
A strong focus on quality, testing, reliability, and operational excellence
Excellent leadership, communication, analytical, and problem-solving skills
The ability to lead senior engineers and technical partners towards clear outcomes without over-prescribing solutions
Strong influencing skills and the credibility to work effectively with senior stakeholders across technical and non-technical teams
A servant leadership mindset and a willingness to take ownership of complex challenges
Desirable experience
Knowledge of the Retail domain, particularly in supply chain and logistics, would be advantageous but is not essential
What’s in it for you
Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
20% Colleague discount on most things from furniture, fashion and food.
A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
Attractive annual bonus, based on company performance and personal objectives.
Competitive holiday entitlement with the potential to buy extra holiday days!
Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
Charity Volunteer Day – A paid day away from work to support your chosen charity.
A very generous Defined Contribution Pension Scheme and Life Assurance
Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes
Everyone’s welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We’re an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers brilliantly.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#LI-NO1 #LI-Hybrid
Forward thinking, future-focused and digital-first retail
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
Offices: Waterside House, 35 North Wharf Rd, London, London W2 1NW, GB
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