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Full-time
Sports Subscription, Subsidized English Classes, Free Coffee, Free Fruits, Free Breakfasts, Mentorship And Guidance
Posted 30d ago
~40 hrs/week
Responsibilities
Provide technical support for automation platforms including UiPath, Oracle APEX, and Microsoft Power Automate. Manage and resolve technical inquiries via ticketing systems while adhering to defined Service Level Agreements.
Requirements
Requires solid experience with SQL, specifically Oracle PL/SQL, and prior experience in IT support roles. Candidates must have a strong analytical mindset and proficiency in English at a minimum B2 level.
Full job description
Company Description
GGS IT Consulting helps organizations eliminate manual processes, streamline workflows, and drive measurable business results through Automation. We collaborate with industry-leading partners to provide high-quality technical services, specifically tailored to purpose-built compensation platforms. Our advanced software technology and proven methodologies accelerate operational efficiency, reduce costs, and enable data-driven decision-making. Companies worldwide trust GGS to transform how they work, unlocking sustainable growth and a competitive edge. Now, you can be part of it!
Job Description
We are looking for a tech-savvy and solution-oriented Software Engineer to join our Support team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you.
In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.
Here’s what you get to do:
Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration.
Manage and resolve technical inquiries via ticketing and communication platforms.
Triage and troubleshoot technical issues using internal case tracking systems.
Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs).
Collaborate with clients to gather information, resolve issues, or escalate as needed.
Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.
Qualifications
Solid experience with SQL (preferably Oracle PL/SQL).
Ability to write queries and navigate relational database structures.
Analytical mindset and strong problem-solving abilities.
Self-organized and capable of working under pressure.
Prior experience in IT support roles.
Proficiency in English (minimum B2 level).
Strong communication and time management skills.
Curiosity and interest in low-code platforms, RPA tools, and workflow automation.
Nice to have:
Experience with SSRS and SSIS, understanding of ITIL processes.
Familiarity with Jira Service Desk or similar ticketing systems.
Knowledge of Python, UiPath, Oracle, Microsoft technologies
Knowledge of frontend technologies (HTML, CSS, JavaScript)
Additional Information
Opportunities to grow your knowledge within your area of expertise
Friendly working atmosphere in a professional team
Employee-oriented working culture
Sports subscription
Subsidized English classes
Small teams
International projects
Free coffee
Free fruits
Free breakfasts
Startup atmosphere
No dress code
Hands-on experience in a variety of marketing functions
Opportunities to take ownership of projects and grow your skills
Mentorship and guidance from experienced marketing professionals
Related keywords
AutomationLow-Code PlatformsRPAOracle APEXUiPathMicrosoft Power AutomateSQLPL/SQLSSRSSSISITILJira Service DeskPythonHTMLCSSJavaScript
We implement superb software products in the work environment.
Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2016
Headquarters
Kraków
LinkedIn followers
5,375
At GGS, we combine database expertise, process excellence, AI and automation to redefine enterprise value creation. For over a decade, we've helped mid-market companies achieve operational excellence—delivering more than $42M in annual savings and over 1 million hours saved each year. On average, our clients see ROI payback within six months and a 91% reduction in operational cycle times.
Our portfolio spans manufacturing, logistics, and retail—with a strong focus on PE-owned businesses, helping operating partners and value-creation teams scale efficiency and impact across entire portfolios.
We specialize in five key areas that drive measurable ROI and sustainable growth:
Business Process Advisory: Receive a clear picture of your operations—from mapped processes and identified bottlenecks to a transformation roadmap benchmarked against best practices.
Business Process Automation: Eliminate repetitive manual tasks, reduce operational costs by 25–40%, and minimize human error through digital robots and workflow automation.
Low-Code Application Development: Gain modern, low-code solutions that extend your existing systems without disruption—scaling your business without replacing core platforms.
Business Intelligence: Access real-time visibility into performance across your organization, tracking KPIs and consolidating data into actionable dashboards.
AI-Powered Operations: Benefit from AI agents and intelligent workflows that automate decisions, deliver predictions, and seamlessly integrate AI into daily operations.
Everything we do is built around one goal—to maximize ROI and deliver the highest operational impact.
Offices: Cystersów 13A/3, Kraków, 31-553, PL
IT consultingIT services providerBusiness IntelligenceReportingSQLSSRSbeqomPower BIAnalisys ServicesSQL Server
How many Software jobs are open in Krakow, Poland right now?
There are currently 951 open software positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Krakow, Poland?
Companies currently hiring include GFT Technologies, Akamai Technologies, Capgemini, Motorola Solutions, Software Mind, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Krakow, Poland?
Yes — 716 of the 951 open software positions offer remote or hybrid work (185 remote, 531 hybrid).
How do I apply for Software jobs in Krakow, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.