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Contract
bachelor degree, professional certificate
Posted 11d ago
~40 hrs/week
Responsibilities
The role involves leading technical integration for a customer data platform, including validating vendor designs and ensuring end-to-end system integrity. Additionally, the engineer will facilitate business requirements gathering and manage technical work packages to ensure successful project delivery.
Requirements
Candidates must have 7-10 years of experience in system integration, API development, and database technologies. Strong communication skills and the ability to translate business needs into technical solutions are essential for this role.
Full job description
JOB SUMMARY
This is a fixed-term contract for a hands-on technical integration role within the IT team, focused on delivering a strategic customer data platform acting as a central customer repository. The role will play a key part in the technical design, integration architecture, API connectivity, troubleshooting, and successful implementation of multiple connected retail systems.
Working closely with business stakeholders and third-party implementation partners, the role will define technical requirements, validate business needs, assure solution design, resolve integration challenges, and ensure robust end-to-end system operation.
Following delivery of the core customer repository, the role will lead the technical integration of additional customer-facing systems, driving seamless data exchange, authentication, loyalty, and personalisation capabilities across the technology landscape.
QUALIFICATIONS & EXPERIENCE
Strong hands-on experience in system integration, API development, and database technologies.
Proven track record in project engineering or technical delivery roles within IT environments.
Ability to translate business requirements into technical solutions and oversee implementation.
Excellent problem-solving and analytical skills, with attention to detail.
Strong communication and stakeholder management skills, including working with external vendors.
Proactive, action-driven, and comfortable in a fast-paced environment.
7- 10 Years experience of System Integration as part of technology projects
Helpful but not essential to have experience with customer data platforms, loyalty systems, or personalisation engines.
Working knowledge of Microsoft Azure, M365, and modern API frameworks.
Familiarity with data security standards and GDPR compliance.
Desirable to have a degree-level qualification in IT or related discipline and project management certifications (Prince2 / Agile).
Requirements
KEY RESPONSIBILITIES
Technical Integration Engineering (60%)
Validate solution designs produced by third-party vendors.
Ensure API specifications, interface definitions and data mappings meet business requirements.
Review technical architecture and challenge vendor recommendations where necessary.
Act as the technical authority across the customer repository and connected systems.
Coordinate and manage technical dependencies between multiple third-party suppliers.
Lead technical issue resolution, defect management and integration troubleshooting.
Ensure end-to-end solution integrity across authentication, customer data, loyalty and personalisation services.
Review testing evidence and validate that solutions meet functional and non-functional requirements.
Ensure security, GDPR and operational support requirements are incorporated into designs.
Provide technical assurance through design reviews, implementation reviews and go-live readiness assessments.
Business Analysis & Requirements (30%)
Work closely with business stakeholders to understand customer, operational and commercial requirements.
Facilitate workshops to capture and document business processes, use cases and functional requirements.
Translate business needs into technical and integration requirements.
Challenge and validate requirements to ensure underlying business objectives are understood.
Assess business impact, process implications and operational considerations of proposed designs.
Support prioritisation of requirements and management of scope throughout the delivery lifecycle.
Assist with user acceptance testing and business readiness activities.
Work Package Management (10%)
Manage assigned work packages and technical deliverables within agreed timelines.
Track technical risks, issues and dependencies and ensure appropriate mitigation actions.
Coordinate activities between internal teams and third-party suppliers.
Provide concise progress updates to project stakeholders and governance forums.
Support project planning and implementation activities as required.
London’s River Bus, serving the capital for over 20 years.
Industry
Travel Arrangements
Company size
201-500 employees
Founded
1999
Headquarters
London, London
LinkedIn followers
12,857
Total funding
$79M
Uber Boat by Thames Clippers provide commuters and day trippers with a relaxing way to travel around the capital. Our fleet of high-speed catamarans offer guaranteed seats, open back decks and café bars on board and serve 24 piers with frequent departures.
If you're looking for a charter or transfer to your upcoming event, Uber Boat by Thames Clippers also offer a deluxe and highly versatile corporate and private hire service. Please see our website for more details.
How many Software jobs are open in Greater London, United Kingdom right now?
There are currently 359 open software positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Greater London, United Kingdom?
Companies currently hiring include Fresha, BlueOptima, Deloitte, the LEGO Group, Team Creation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Greater London, United Kingdom?
Yes — 271 of the 359 open software positions offer remote or hybrid work (35 remote, 236 hybrid).
How do I apply for Software jobs in Greater London, United Kingdom?
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