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Jobs at Uber Boat by Thames Clippers (Now Hiring) — 3 open

Uber Boat by Thames Clippers logoUber Boat by Thames Clippers

Lounge Supervisor

Greater London, England, United Kingdom · On-site

Mid level$79M raised

SUMMARY A hands-on supervisor to lead daily operations and oversee private events. They will manage and motivate the team to deliver top-tier service. QUALIFICATIONS & EXPERIENCE Previous relevant experience with a backg…

Skills: Team Leadership, Event Management, Hospitality Management, Customer Experience, HACCP Compliance

Uber Boat by Thames Clippers logoUber Boat by Thames Clippers

Facilities Manager

Greater London, England, United Kingdom · On-site

Senior$79M raised

Job Title: Facilities Manager (Maritime Infrastructure) ​ Reports To: Chief Operating Officer Direct Reports: Up to 5 Role Overview The Facilities Manager (Maritime Infrastructure) is responsible for leading the safe, co…

Skills: Facilities Management, Infrastructure Management, Regulatory Compliance, Budget Management, Contractor Management

Uber Boat by Thames Clippers logoUber Boat by Thames Clippers

Cafe Bar Assistant (Zero Hour)

Greater London, England, United Kingdom · On-site

Entry level$79M raised

OVERVIEW A brilliant opportunity to join Uber Boat by Thames Clippers (UBTC) at a time of significant growth. UBTC was founded in 1999, initially operating a one boat service from South East to Central London. Today UBTC…

Skills: Customer Service, Food Service, EPOS System, Food Hygiene, Alcohol Licensing Compliance

Uber Boat by Thames Clippers logo

Lounge Supervisor

Uber Boat by Thames Clippers

Greater London, England, United Kingdom • On-site

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Mid level

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  • Full-time
  • Posted 9d ago
  • ~40 hrs/week

Responsibilities

Lead daily lounge operations and oversee private events while managing and motivating the service team. Ensure legal compliance regarding alcohol sales and HACCP procedures to maintain world-class customer service standards.

Requirements

Requires previous experience in hospitality, event management, and team leadership. Candidates must demonstrate a passion for customer experience and the ability to manage complex sales operations.

Full job description

SUMMARY



A hands-on supervisor to lead daily operations and oversee private events. They will manage and motivate the team to deliver top-tier service.



QUALIFICATIONS & EXPERIENCE



  • Previous relevant experience with a background in events, hospitality and managing a team
  • Proven ability to manage complex sales operations with measured success
  • A natural leader with experience to inspire operational teams to deliver results
  • Positive and passionate focus on great customer experience
  • Demonstrates flexibility and agility




Requirements

KEY RESPONSIBILITIES 


  • Supporting the Lounge Manager in leading team members
  • Open and close the Lounge, coordinate floor team, and manage day-to-day service. 
  • Ensure the Lounge complies with all relevant HACCP procedures and legislation, following best practice principals to deliver a consistent standard of ‘world class’ customer service
  • Ensure legal compliance with the sale of alcohol, prevent underage drinking, and uphold premises licensing regulations
  • Work alongside the other Retail Managers, identifying training requirements to ensure the team have development opportunities
  • Support with recruitment, retention, management, and development of the team
  • Work closely with your Team of Café bar assistants to develop and sustain a high level of team energy and engagement, focused on our company values and service promises
  • Conduct regular stock takes, manage deliveries, and ensure bars are fully stocked.
  • Coordinate closely with the sales team on set-up, staffing and timelines for events ranging from intimate gathering to large -scale parties. 

 



Related keywords

HospitalityLounge ManagementEvent PlanningHACCPPremises LicensingRetail ManagementStock TakeCustomer ServiceTeam EngagementOperational Excellence

About Uber Boat by Thames Clippers

LinkedInVisit site

London’s River Bus, serving the capital for over 20 years.

Industry
Travel Arrangements
Company size
201-500 employees
Founded
1999
Headquarters
London, London
LinkedIn followers
12,729
Total funding
$79M

Uber Boat by Thames Clippers provide commuters and day trippers with a relaxing way to travel around the capital. Our fleet of high-speed catamarans offer guaranteed seats, open back decks and café bars on board and serve 24 piers with frequent departures. If you're looking for a charter or transfer to your upcoming event, Uber Boat by Thames Clippers also offer a deluxe and highly versatile corporate and private hire service. Please see our website for more details.

Offices: Clipper House,, Trinity Buoy Wharf, London, London E14 0JY, GB

Tourism and ChartersLeisureTransportationTourismTravel
View all jobs at Uber Boat by Thames Clippers

About Uber Boat by Thames Clippers

LinkedInVisit site

London’s River Bus, serving the capital for over 20 years.

Industry
Travel Arrangements
Company size
201-500 employees
Founded
1999
Headquarters
London, London
LinkedIn followers
12,729
Total funding
$79M

Uber Boat by Thames Clippers provide commuters and day trippers with a relaxing way to travel around the capital. Our fleet of high-speed catamarans offer guaranteed seats, open back decks and café bars on board and serve 24 piers with frequent departures. If you're looking for a charter or transfer to your upcoming event, Uber Boat by Thames Clippers also offer a deluxe and highly versatile corporate and private hire service. Please see our website for more details.

Offices: Clipper House,, Trinity Buoy Wharf, London, London E14 0JY, GB

Tourism and ChartersLeisureTransportationTourismTravel
View all jobs at Uber Boat by Thames Clippers

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