Cape Town, Western Cape, South Africa · Hybrid
Job Description We are looking for a senior manager with at least five years’ experience in a management position, ideally with a client support background or equivalent. The individual will be responsible for the day-to…
Skills: Management, Client support, Team leadership, Performance management, Communication skills
Cape Town, Western Cape, South Africa · Remote OK
The Role: Associate QA Engineer We're looking for an Associate QA Engineer to help ensure the quality of our SaaS application portfolio, with a clear growth path into an Automation Engineer role. You'll split your time b…
Skills: Manual testing, Playwright, Test case design, Automation, SaaS
Cape Town, Western Cape, South Africa · On-site
About Lula Lula is on a mission to simplify business funding for South African SMEs. We build fast, digital-first fintech tools that make cash flow management seamless so business owners can focus on doing what they love…
Skills: Snowflake, Azure, Data Engineering, Python, SQL
Cape Town, Western Cape, South Africa · On-site
Position Overview: MRI Software is seeking an AI Solutions Consultant to lead and drive the hands-on adoption of artificial intelligence, automation, and advanced productivity tools across our Professional Services organ…
Skills: Artificial Intelligence, Microsoft Copilot, Azure AI, Power Platform, Automation
Cape Town, Western Cape, South Africa · Hybrid
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, u…
Skills: Leadership Development, Operational Excellence, Client Experience, Workforce Planning, Performance Management
Cape Town, Western Cape, South Africa · On-site
The Company Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise…
Skills: Product management, Value-added services, Financial transaction processing, B2B SaaS, Functional design
Cape Town, Western Cape, South Africa · On-site
Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has establi…
Skills: Linux administration, MySQL, SQL, Perl, Python
Mr DCape Town, Western Cape, South Africa · Hybrid
Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Data Principal Engineer to join our team based in Cape Town. We are a young, dynamic, hyper-growth company looking for smart, creativ…
Skills: GCP, BigQuery, Dataform, Kafka, Pub/Sub
Cape Town, Western Cape, South Africa · Hybrid
Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Data Principal Engineer to join our team based in Cape Town. We are a young, dynamic, hyper-growth company looking for smart, creativ…
Skills: GCP, BigQuery, Dataform, Kafka, Pub/Sub
Cape Town, Western Cape, South Africa · Remote Solely
Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: Customer support, Technical support, Analytical thinking, Research skills, Communication
Cape Town, Western Cape, South Africa · Hybrid
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading a…
Skills: Salesforce Development, Apex, Lightning Components, JavaScript, Salesforce Flow
Cape Town, Western Cape, South Africa · Remote Solely
EyeCarePro is the growth engine behind North America's leading optometric practices. We deliver full-funnel digital marketing and innovative SaaS tools that help eyecare businesses attract more patients, improve efficien…
Skills: PHP, Laravel, Angular, JavaScript, MySQL
Cape Town, Western Cape, South Africa · Remote Solely
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: German language, English language, Landing page optimization, Makaira, Copywriting
Cape Town, Western Cape, South Africa · Hybrid
About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer jou…
Skills: HTML, CSS, Email development, Responsive design, APIs
Cape Town, Western Cape, South Africa · On-site
DVT is one of the top software development companies on the continent. Our software engineers are consulting on cutting edge applications at top companies in South Africa, as well as consulting globally. You will have th…
Skills: Azure DevOps, TFVC, Git, Azure Pipelines, YAML
Midrand, Gauteng, South Africa · On-site
About Accenture Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be t…
Skills: Supply Chain Digitalization, Transportation Management Systems, Logistics Management, Data Integration, Process Engineering
Cape Town, Western Cape, South Africa · Hybrid
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sport…
Skills: Dynamics 365 Business Central, NAV, ERP, Requirements analysis, Data migration
Cape Town, Western Cape, South Africa · Remote OK
$1k–$1k/mo
Salary: $1000 per month Help Businesses Grow with HubSpot, AI & Automation Are you an experienced HubSpot professional who loves solving problems, working with clients, and staying ahead of the latest technology? Our cli…
Skills: HubSpot, CRM, AI, Automation, Consulting
Johannesburg, Gauteng, South Africa · Hybrid
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: Cloud architecture, Managed services, Azure, GCP, AWS
Cape Town, Western Cape, South Africa · On-site
What to expect: You work in consulting and software development projects for well-known large German customers such as AXA, BMW, Deutsche Bahn and ZDF. You design, develop, and implement software solutions by applying AI…
Skills: Java, JavaScript, Spring, Kotlin, Maven
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Senior Manager will oversee the day-to-day operations of the Global Delivery Center Client Support teams, ensuring high-quality service delivery and effective team management. Responsibilities include performance tracking, recruitment, training implementation, and serving as an escalation point for client issues.
Candidates must have at least five years of experience in a management position, preferably within a client support environment. Strong communication skills and a proactive approach to building and developing high-performance teams are essential for this role.
Job Description
We are looking for a senior manager with at least five years’ experience in a management position, ideally with a client support background or equivalent. The individual will be responsible for the day-to-day management of the Global Delivery Center Client Support teams who are mostly based out of South Africa. This is a wide ranging, challenging, and rewarding role aimed at ensuring that we deliver an excellent support service to our Clients.
Cross departmental communication and relationships will be a key function in this role.
Please note, this position is required to work in accordance with U.S. hours (EST) 8:30am-5:00pm Monday - Friday as well as observing U.S. Public Holidays.
We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a hybrid working model with 3 days in-office and 2 days remotely. This role is based at our Cape Town Office.
RESPONSIBILITIES
REQUIREMENTS:
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Providing intelligent real estate solutions and industry data that transform the way communities live, work, and play.
Providing intelligent real estate solutions and industry data that transform the way communities live, work, and play.
Offices: 28925 Fountain Parkway, Solon, OH 44139, US · 3560 Lenox Road, NE, Suite 2800, Atlanta, GA 30326, US · 9 King St, London, London EC2V 8EA, UK, GB · 5005 Lyndon B Johnson Fwy, Dallas, Texas 75244, US · 132 Venture Ct, Lexington, Kentucky 40511, US
There are currently 372 open software positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MRI Software, impact.com, Liquid Thought, Old Mutual South Africa, Mr D, among others. Browse the listings above to see every active employer.
Yes — 251 of the 372 open software positions offer remote or hybrid work (70 remote, 181 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
