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Full-time
Hybrid and Flexible Working
Posted 50d ago
~40 hrs/week
Responsibilities
Analyze payment processes to identify efficiencies and translate business requirements into technical payment solutions. Collaborate with developers and stakeholders to implement functionalities and resolve customer issues within an Agile environment.
Requirements
Requires strong experience in a similar business analyst role with a track record in PL/SQL and Oracle databases. Experience in process engineering and defect triage is required, while German fluency and ACCP certification are bonuses.
Full job description
Company Description
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
Job Description
As a Business Analyst at Avaloq, we will place a large amount of trust in you and give you the opportunity to contribute quickly. You will be working in an environment where formal and on-the-job training and collaboration is a priority. You will be guaranteed with lots of learning opportunities.
The Payment services team consists of different products, including Gateway and authentication services. The gateway team covers a wide range of services from our unified payments API, to our card and bank payouts, smart payment routing and notifications products. The authentication team seeks to improve performance and support to the payment industry in delivering a global, inter-operable and consistent user experience across all e-commerce channels and connected devices.
Evaluating and analysing payment processes to identify areas for improvement and efficiency
Collaborating with stakeholders to understand business requirements and translating them into payment solutions, documenting them in our internal tools (JIRA, Confluence, Service Request platform)
Designing and building functionalities to implement business solutions in Avaloq
Remaining updated on payment industry regulations and standards
Troubleshooting customer issues and internal requests, managing client interaction during testing phase, taking care of bug fixing and potential change requests, providing help resolving issues and answering questions
Collaborating with developers during implementation and testing of new and existing functionality and bugfixes
Working with colleagues from different locations and cultures
Participating in Agile practices and ceremonies and working according to the Agile principles
Qualifications
Strong evincible experience within a similar role
Track record of developing in PL/SQL and Oracle database or similar
Experience in process analysis and engineering
Experience in defect triage
It would be a real bonus if you have:
Fluency in German is considered a plus
Experience in working with Agile methodologies
ACCP certification
Additional Information
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Avaloq is a premium provider of front-to-back software and services for over 170 financial institutions around the world. Our clients include private banks, wealth managers and investment managers, as well as retail banks. We develop software that can be deployed flexibly through cloud-based Software as a Service (SaaS) or on-premises, and we offer Banking Operations outsourcing through our Business Process as a Service (BPaaS) model. Avaloq is a subsidiary of NEC Corporation, a global leader in the integration of IT and network technologies.
Offices: Allmendstrasse 140, Zürich, Zürich 8041, CH · Strada Regina 40, Bioggio, Ticino 6934, CH · Kurfürstendamm 119, Berlin, D-10711, DE · Am Seestern 8, Düsseldorf, D-40547, DE · 3rd Floor 2 Copthall Avenue, London, EC2R 7DA, GB
Banking Software SolutionsBusiness Process OutsourcingSoftware-as-a-serviceBanking-as-a-servicebusiness-process-as-a-serviceDigital BankingWealth management technologyCloudSaaSBanking Operations