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Full-time
bachelor degree, postgraduate degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Project Manager is responsible for planning, organizing, and directing projects to ensure they are completed on time and within budget. They also manage resource allocation, monitor project progress, and provide updates to internal and external stakeholders.
Requirements
Candidates must hold a bachelor's or master's degree and possess at least 8 years of overall experience, including a minimum of 3 years in project management. Proficiency in Tableau, Power BI, and Microsoft Office tools is required, along with relevant professional certifications.
Full job description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Role Summary:
Project Manager is responsible for planning, organizing, and directing the completion of projects, ensuring they are on time, on budget, and within the define statement of work.
PM is responsible for requesting resources from respective resource managers, Schedulign & Monitoring of the assignments for the project/s and make sure of the assigned work completion, send out the progress updates to stakeholders both internal and external and be the driving force for project completions.
Validation of resources timecards and approvals on-time, periodical billings of milestones / monthly basis billings, forecasting of the consumable time of resources on monthly and quarterly basis helping PMO on monthly and quarterly projections of revenue generation.
This role should be familiar with the processes of Project Management, preferably the PMI defined PMBOK processes. PM should be knowledgeable to interface with customer/s and PSDs and confident enough to lead the discussions with customer. Customer management is the key expectation of the candidates. Working experience on SaaS / Cloud projects would be added advantage.
Great interpersonal skills, good written and verbal communication, and a strong team-working attitude is expected. Should be good at problem solving, change management process, Project Closure process and the obligations involved in project life cycle.
Experienced in working closely with customers, should be an effective communicator with stakeholders and Business, able to work in a fast paced and challenging environment and should be able to multitask and be proactive. Should be willing to work in night shift, work from office on Hybrid model (minimum 3 days work from office).
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Related keywords
Project ManagementCustomer EngagementTableauPower BIDashboardsReportingMicrosoft ExcelEnterprise Service ArchitectBusiness DevelopmentConsultingPMPCAPMPRINCE2Scrum MasterPMOResource Management
Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond. With data and AI at the core, you can go well beyond incremental benefits to dramatically lower costs and elevate CX. See outcomes in weeks, not months or years.
To learn more, visit: www.verint.com
Offices: 175 Broadhollow Rd., Suite 100, Melville, New York 11747, US · Level 1, 452 Flinders Street, Melbourne, Victoria 3000, AU · Level 5, 76 Berry Street, North Sydney, New South Wales 2060, AU · 300 Colonial Center Parkway, Suite 600, Roswell, GA 30076, US · 43 Church Street, Woking, Surrey GU21 6HT, GB
How many Software jobs are open in Bengaluru, India right now?
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