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Full-time
associate degree, bachelor degree
Health Insurance, Wellness Reimbursement, Paid Time Off, Paid Parental Leave, 401(k), Dental
Posted 1d ago
~40 hrs/week
Responsibilities
The Career Center Supervisor manages daily operations and workforce programs while ensuring compliance with service requirements. They analyze performance data to improve service delivery and provide professional development training for staff.
Requirements
Candidates must possess an Associate or Undergraduate degree in a relevant field and at least three years of experience, including one year in a supervisory role. Strong knowledge of workforce development, effective management techniques, and excellent communication skills are required.
Full job description
JOB SUMMARY:
The Career Center Supervisor (CCS) oversees the workforce activities of the career center while ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate use of workforce resources and materials for the benefit of the customers.
ESSENTIAL FUNCTIONS
Manages the daily operations of the Career Center and related workforce programs.
Informs Manager of customer flow and recommends allocation of staff to ensure appropriate and timely provision of services.
Analyzes performance data to provide process and service delivery improvements to meet performance measures and benchmarks.
Assesses staff for professional development and provides training to achieve high standards of customer service.
Performs other related duties as assigned.
REQUIRED SKILLS/ABILITIES
Knowledge of workforce development, economic development, business intelligence and trends, and project management.
Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
Knowledge of effective case management and counseling.
Knowledge of word processing, spreadsheet, technology, and computer skills.
Exceptional customer service and interpersonal skills.
Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
Excellent verbal and written communication skills.
Ability to analyze and interpret information and data and provide relevant feedback for action.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
Ability to develop strategies and solutions.
EDUCATION AND EXPERIENCE
Associates or Undergraduate degree in a relevant field of study required.
Three (3) years of relevant experience, to include one (1) year of supervisory experience.
Additional relevant experience may be considered in lieu of required education.
Valid driver’s license and proof of insurance with good driving record.
Ability to relocate within the service delivery area.
Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPANY OVERVIEW:
C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We’re located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of “Respect, Communication, Customer Engagement and Ingenuity.”
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone’s life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
Health Insurance (with no cost options for employee only plans)
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 6% Employer Match
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications
The official LinkedIn page of C2 Global Professional Services
Industry
Business Consulting and Services
Company size
501-1,000 employees
Founded
2010
Headquarters
Austin, Texas
LinkedIn followers
1,961
C2 GPS was founded to offer a viable, and now successfully proven, alternative to what is available in terms of service providers. We look for Workforce Investment Board partners to commit to working beyond workforce dogma to improve communities, invest in staff development to achieve exceptional customer service and invest in innovation and technology to improve the system.
Offices: P.O. Box 92377, Austin, Texas 78709, US
ConsultingManagementand Workforce OperationsManagement ConsultingBusiness consultingManagement and consulting
How many Social Services jobs are open in San Antonio, TX right now?
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Which companies are hiring for Social Services roles in San Antonio, TX?
Companies currently hiring include Goodwill Industries of San Antonio, Texas Department of State Health Services, Action Behavior Centers - ABA Therapy for Autism, Tenet Healthcare, YMCA of Greater San Antonio, among others. Browse the listings above to see every active employer.
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