San Antonio, Texas, United States · On-site
$5k–$9k/mo
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, servic…
Skills: Case management, Child safety assessment, Staff supervision, Policy compliance, Technical assistance
San Antonio, Texas, United States · On-site
$45k/yr
Job DetailsJob Location: Blanco North - 18478 Blanco Rd - San Antonio, TX 78258Position Type: Full TimeEducation Level: High SchoolSalary Range: $45,000.00 - $45,000.00 HourlyTravel Percentage: Various Goodwill locations…
Skills: Retail operations, Team leadership, Staff training, Customer service, Inventory management
San Antonio, Texas, United States · On-site
$3k–$4k/mo
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage…
Skills: Interviewing techniques, Case management, Data verification, Communication skills, Time management
Scottsdale, Arizona, United States · Hybrid
$75k–$112k/yr
Behavioral Health Case Mgr - CT08IE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your…
Skills: Behavioral health, Case management, Disability claims, Functional assessment, Clinical evaluation
San Antonio, Texas, United States · On-site
$15/hr
Job DetailsJob Location: Marbach - 1739 SW Loop 410 - San Antonio, TX 78227Position Type: Part TimeEducation Level: High SchoolSalary Range: $15.35 - $15.35 HourlyTravel Percentage: NegligibleJob Shift: Varies - Days/Nig…
Skills: Customer service, Cash handling, Merchandising, Inventory control, Loss prevention
San Antonio, Texas, United States · On-site
General Purpose The primary purpose of your job position is to assist in the administering of medications to residents as ordered by the attending physician, under the direction of the attending physician, the nurse supe…
Skills: Medication administration, Patient care, Documentation, Vital signs monitoring, Medical terminology
San Antonio, Texas, United States · On-site
It's a great feeling to work for a company that does so much good for others around the world! Note: No VISA sponsorship available. Candidate must be onsite in San Antonio, TX. Position Summary The Specialized Applicatio…
Skills: Software Engineering, C#, .NET, Java, SQL Server
San Antonio, Texas, United States · On-site
$46k/yr
Job DetailsJob Location: Potranco Rd - 10422 Potranco Rd - San Antonio, TX 78245Position Type: Full TimeEducation Level: High SchoolSalary Range: $46,000.00 - $46,000.00 SalaryTravel Percentage: Various Goodwill location…
Skills: Retail operations, Team leadership, Staff training, Inventory management, Customer service
San Antonio, Texas, United States · On-site
$15/hr
Job DetailsJob Location: Evans - 21230 US Hwy. 281 - San Antonio, TX 78258Position Type: Full TimeEducation Level: High SchoolSalary Range: $15.35 - $15.35 HourlyTravel Percentage: NegligibleJob Shift: Varies - Days/Nigh…
Skills: Customer service, Cash handling, Merchandising, Inventory control, Loss prevention
San Antonio, Texas, United States · On-site
General Purpose The primary purpose of your job position is to assist in the administering of medications to residents as ordered by the attending physician, under the direction of the attending physician, the nurse supe…
Skills: Medication administration, Patient care, Charting, Medical terminology, Vital signs monitoring
San Antonio, Texas, United States · On-site
Ignite your desire to be the best! Imagine an energy so positive, so powerful, it ignites your desire to be the best, inspires you to bring out the best in others, and fuels your aspiration to do the best work of your ca…
Skills: Special education, Direct instruction, Classroom management, Individualized education programs, Student assessment
San Antonio, Texas, United States · On-site
General Purpose The primary purpose of your job position is to provide each of your assigned residents with routine daily nursing care and services in accordance with the resident’s assessment and care plan, and as may b…
Skills: Nursing care, Patient monitoring, Vital signs measurement, Resident hygiene, Patient transport
San Antonio, Texas, United States · On-site
Summary: PCR seeks a Clinical Rater in Alzheimer’s Disease (AD) trials who is a specialized clinician or researcher responsible for administering, scoring, and documenting standardized psychometric and cognitive ou…
Skills: Psychometric assessment, Cognitive testing, Clinical research, Geriatric care, Data management
San Antonio, Texas, United States · On-site
Description Lucys Doggy Daycare & Spa Thousand Oaks is seeking dog lovers with a passion for providing top notch care, and a desire to grow with a company of like-minded individuals! Starting pay range is $11.50 per hour…
Skills: Animal behavior, Canine body language, Customer service, Problem solving, Teamwork
San Antonio, Texas, United States · On-site
Description Lucy's Doggy Daycare & Spa is looking for a friendly pet bather to join our passionate team of pet lovers! Starting pay is $14.00/hr with the potential for tips on services performed. Ideal candidate will be …
Skills: Bathing, Grooming, Animal care, Communication, Teamwork
San Antonio, Texas, United States · On-site
Description Reports to: Episcopal Delegate for Consecrated Life and Societies of Apostolic Life Location: Archdiocese of San Antonio/Pastoral Ministry Center Work Schedule: M – F weekends and evenings as needed Position …
Skills: Administrative support, Meeting coordination, Document management, Data entry, Event logistics
San Antonio, Texas, United States · On-site
Description Reports to: Episcopal Delegate for the Diaconate Location: Archdiocese of San Antonio/Pastoral Ministry Center Work Schedule: M – F weekends and evenings as needed Position type: Part-time (20 hours/week) FLS…
Skills: Administrative support, Meeting coordination, Document management, Data entry, Microsoft Office Suite
Catholic CharitiesSan Antonio, Texas, United States · On-site
Description Work Schedule: Saturday-Sunday/ 10PM-6AM & Variable Shifts as needed Summary: Supervise pregnant and parenting mothers ages 18+ years old and their children ages 0-3 years old within the Guadalupe Home Progra…
Skills: Trauma informed care, Parenting support, Conflict mediation, Crisis intervention, Behavioral management
Austin, Texas, United States · Remote OK
Deep Centered Mental Health - which includes Deep Eddy, Dallas CTC, and Deep Centered Psychiatry - is looking for highly-skilled licensed clinicians to join our team and provide in-depth psychotherapy, assessment, consul…
Skills: Psychotherapy, Assessment, Consultation, Clinical supervision, Mental health
San Antonio, Texas, United States · On-site
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representati…
Skills: Customer service, Sales, Interpersonal skills, Problem solving, Data entry
San Antonio, Texas, United States • On-site
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The supervisor manages a unit of caseworkers to conduct child protective investigations and ensures compliance with safety, risk, and permanency policies. They provide case consultations, monitor unit performance through data analysis, and develop staff through training and performance evaluations.
Candidates must possess a bachelor's degree and relevant experience in child protective services or child placement. Specific certifications in child protective services supervision are required for the level II position.
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
You can see all the details here: ERS recruitment brochure
Functional Title: CPI Investigative Supervisor I/II
Job Title: CPI Investigative Supervisr II
Agency: Dept of Family & Protectve Svc
Department: CPS Investigations Region 8
Posting Number: 20849
Closing Date: 09/16/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Range: $5,425.33 - $8,886.16
Pay Frequency: Monthly
Salary Group: TEXAS-B-24
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 25%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: SAN ANTONIO
Job Location Address: 3635 SE MILITARY DR
Other Locations:
MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12
Brief Job Description:
The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs):
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%)
Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%)
Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%)
Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit’s performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%)
Performs other duties as assigned and required to maintain unit operations. (5%)
Total Time Spent: 100%
Knowledge, Skills and Abilities (KSAs):
Knowledge of state and federal laws and regulations related to the INV/AR program.
Specialized knowledge of INV/AR program and child welfare practice
Strong verbal and written communication skills
Skill at establishing and maintaining productive working relationships both internally and externally.
Ability to operate a personal computer and use various software packages
Ability to prepare clear and concise reports.
Ability to gather, assemble, correlate and analyze facts
Ability to prioritize and manage multiple responsibilities.
Ability to understand new information effectively and quickly.
Ability to plan, direct and assign responsibilities and supervise the work of others.
Ability to work with people from a variety of backgrounds and professions.
Ability to represent Child Protective Investigations effectively with key stakeholders
Registrations, Licensure Requirements or Certifications:
N/A
Initial Screening Criteria:
Child Protective Services Supervisor I: A bachelor’s degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.
Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II.
*Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.
**A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations.
Preferred Criteria:
Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice.
Two years’ experience investigating child abuse or neglect (including out of state investigative agencies).
Favorable casework data/performance history as an investigator.
Proven success in developing people (teaching, training or being a CPI Mentor).
Prior leadership experience in any performance-based field.
Additional Information:
This position may be filled as a CPS Supervisor I or II.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Official LinkedIn of the Texas Department of State Health Services, the state health department of Texas.
The Texas Department of State Health Services (DSHS) focuses on public health to promote and protect the health of Texans and their communities.
Offices: 1100 W 49th St, Austin, TX 78756, US
View all jobs at Texas Department of State Health ServicesThere are currently 1,292 open social services positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Goodwill Industries of San Antonio, Texas Department of State Health Services, Action Behavior Centers - ABA Therapy for Autism, Tenet Healthcare, YMCA of Greater San Antonio, among others. Browse the listings above to see every active employer.
Yes — 99 of the 1292 open social services positions offer remote or hybrid work (25 remote, 74 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
