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Roanoke, Virginia, United States · Hybrid
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Title: Population Health Community Coordinator (VDH04068) State Role Title: Prog Admin Specialist I Hiring Range: $57,876 to $65,213 Pay Band: 4 Agency: Virginia Department of Health Location: ROANOKE HQ Agency Website: …
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$85k–$95k/yr
Full-time
professional certificate
Medical insurance, Dental insurance, Vision insurance, Wellness program, 401(k) with company match, Paid time off
Posted 3d ago
Apply by Sep 8
~40 hrs/week
Responsibilities
The Afterhours RN Care Manager provides compassionate hospice care, including assessments, admissions, and routine visits during nights, weekends, and on-call hours. They also collaborate with the Interdisciplinary Group to maintain clinical oversight, documentation, and regulatory compliance for patient care plans.
Requirements
Candidates must hold an active RN license and have at least one year of experience in acute care, oncology, long-term care, hospice, or home health. Proficiency in EMR systems and a valid driver's license with reliable transportation are also required.
Full job description
Overview
Expand Access. Support Families. Elevate After-Hours Care.
We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate hospice care outside standard business hours. This role ensures seamless coverage, continuity of care, and strong clinical management for patients and families during nights, weekends, and on-call hours.
About the RoleThe Afterhours Care Manager RN is responsible for assessing and coordinating patient and family needs during after-hours shifts and maintaining primary clinical oversight for assigned patients. This includes routine visits, admissions, death visits, urgent after-hours calls, and any visit assigned per the patient’s plan of care. This role serves as an active member of the Interdisciplinary Group (IDG) to ensure coordination between physicians, families, and the hospice team. Clinical administrative responsibilities, workflow auditing, and survey readiness support are also part of this role.
Essential Functions
Ensure appropriate delivery of hospice services to eligible patients and families.
Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including assessments, admissions, routine visits, death visits, and live discharges.
Conduct initial and ongoing assessments of physical, emotional, psychosocial, and spiritual needs.
Support the IDG process through chart reviews, plan of care updates, and interdisciplinary communication.
Develop and revise the Hospice Plan of Care in collaboration with physicians and IDG members.
Educate patients and families on disease progression, symptom management, medications, and hospice philosophy.
Communicate significant changes in patient condition promptly to hospice and attending physicians.
Maintain accurate, timely clinical documentation including assessments, care plans, and notes.
Assist with rescheduled, missed, or reassigned visit requests based on triage direction.
Participate in calendar and scheduling modifications, including service codes and clinician assignments.
Support administrative and compliance activities including workflow audits, survey readiness tasks, and documentation collection.
Assist with TPE reviews, QAPI efforts, and regulatory compliance.
Ensure infection control standards and universal precautions are consistently followed.
Provide leadership and guidance to field staff; conduct supervisory visits when appropriate.
Participate in required meetings, after-hours updates, and trainings.
Maintain proficiency in pain and symptom management for hospice and end-of-life care.
Promote the organization’s core values and maintain a culture of compassion, professionalism, and teamwork.
Perform other duties as assigned.
About You
Education and Experience
Current RN license in the state of employment
Graduate of an accredited nursing program
Minimum one year of RN experience in acute care, oncology, long-term care, hospice, or home health
Must meet any state-specific requirements
Licenses and Certifications
Active RN license
CPR certification (in-person)
Valid driver’s license, reliable transportation, and current auto insurance
Skills and Competencies
Strong knowledge of hospice principles, Medicare/Medicaid regulations, and best practices
Ability to conduct thorough patient assessments and develop individualized care plans
Effective communication with patients, families, physicians, and interdisciplinary team members
Strong time-management and prioritization skills in a fast-changing environment
Proficiency with EMR systems (HomeCare HomeBase preferred), Microsoft Office, and mobile technologies
Ability to maintain confidentiality, demonstrate integrity, and support quality outcomes
Leadership skills to support and guide field staff
Ability to manage administrative, documentation, and compliance responsibilities accurately
Personal Traits
Sensitivity to end-of-life needs and the emotional realities families face
Flexibility to shift tasks and respond to urgent needs
Professionalism, maturity, teamwork, and resilience under pressure
Ability to communicate effectively with individuals from diverse background
Compensation may vary within the salary range provided based on several factors, including but not limited to a candidate's geographic location, experience, education, skills, licensure, certifications, internal equity, and department equity. Gentiva provides associates with a comprehensive Total Rewards package, of which base pay is just one component.
Salary Range: $85,000-95,000
Full-Time Employee Benefits
Medical, Dental & Vision
Wellness Program & Resources
401(k) with Company Match
Paid Time Off (PTO)
FMLA, ADA, and other federal and state-required leaves
Short-Term & Long-Term Disability
Health Savings Account (HSA) Contribution
Mileage Reimbursement or Fleet Car Program
Cell Phone Reimbursement (eligible roles)
Short-Term Incentive (eligible roles)
Tuition Reimbursement
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet stage specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location
Gentiva Hospice
Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Related keywords
HospiceRegistered NurseCare ManagementPalliative CareHome HealthClinical OversightIDGMedicareMedicaidEMRHomeCare HomeBaseTPEQAPIInfection ControlPatient AssessmentEnd-of-life care
At Gentiva, it is our privilege to offer compassionate care that’s close to home – and close to the heart. We are a close-knit family of industry-leading hospice, palliative, and home health providers. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Offices: 3350 Riverwood Pkwy, Suite 1400, Atlanta, GA 30339, US
HospicePalliative Careand Home HealthHealth CareBiotechnologyMedicalPersonal HealthHealthcare Services & HospitalsHealthcare
How many Social Services jobs are open in Roanoke, VA right now?
There are currently 181 open social services positions in Roanoke, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Roanoke, VA?
Companies currently hiring include Carilion Clinic, Virginia Information Technologies Agency, American HealthCare, LLC - Heritage Hall Healthcare and Rehabilitation Centers, Friendship Retirement Community, Intercept Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Roanoke, VA?
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