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Skills: Clinical Acumen, Situational Leadership, Team Building, Communication, Problem Solving
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$75k–$85k/yr
Full-time
postgraduate degree
Posted 52d ago
~40 hrs/week
Responsibilities
Oversee the daily operations of the ACT program to ensure effective community-based mental health treatment for individuals with severe mental illnesses. Supervise a multidisciplinary team of professionals and use data to drive program improvements and regulatory compliance.
Requirements
Requires a Master's degree in social work or a related discipline and a valid LISW-S or LPCC-S license in Ohio. Candidates must have at least five years of experience in mental health or social services, including at least one year of supervisory experience.
Full job description
Job Summary
Under the supervision of the Director of Specialized Services, the Program Manager Is responsible for overseeing the implementation of ACT services, which are designed to promote community-based mental health treatment for individuals with severe mental illnesses.
Essential Job Duties & Responsibilities
Oversee and direct the daily operations of the ACT program to ensure it is meeting the needs of clients served
Ensure that services are delivered in a timely, effective, and compassionate manner, aligned with evidenced-based practices
Monitor the quality and outcomes of services provided, ensuring they adhere to regulatory standards and organizational goals
Supervise and provide leadership to the multidisciplinary team, including mental health professionals, nurses, social workers, and other staff
Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each employee and the department to succeed
Provide regular supervision and performance evaluations to team members
Ensure proper staffing levels and manage schedules to meet patient needs effectively
Provide direction and guidance to an individual or a group of people and to encourage cooperation between team members to attain an objective
Participate in interdisciplinary team meetings and collaborate in the development of strategies to address client needs
Uses data to inform program improvements and decision-making processes
Other Job Duties & Responsibilities
Participates in various standing, functional, and ad hoc committee groups
Assumes supervisory functions in the temporary absence of other supervisors and managers
Other related duties as assigned
Core Competencies
Clinical Acumen: Developed knowledge of mental illness, substance use disorders, various therapeutic modalities, and related community resources; Strong clinical intervention. Keeps accurate and appropriate records/documentation. Displays non-judgmental attitude
Situational Leader: enables and empowers team members to develop their competency and commitment in completing goals and tasks; creates an environment of trust and mutual respect and sets an example for other leaders in the organization.
Team Building: The ability to provide direction and guidance to an individual or a group of people and to encourage cooperation between team members in order to attain an objective; encourages team members to use their talents and competencies in order to achieve the organizations goals: discusses strategic goals, mission</span><span>,</span><span> and vision with the team members and the strategic role they play in inspiring people at lower management levels; enhances the teams problem-solving skills by encouraging them to come up with their
own solutions for arisen problems; practices Situational Leadership in developing individuals and teams to become self-reliant achievers
Communication: Able to communicate in clear language and to adjust one’s use of language to the audience’s level; able to clarify vague and obscure discussion by pointing out the main issues; able to simplify other people’s complicated language and reduce digressions; uses imagery to clarify their viewpoint; estimates accurately what kind of language and style are appropriate in various situations
Independent Judgement/Problem Solving: Uses data to drive decision-making and translates operational goals into key performance indicators; does not hesitate or avoid making decisions; supports his/her judgment with general numbers and acts based on the organization`s performance as a whole; encourages others to distinguish between relevant and irrelevant aspects of a question at hand; defines criteria on which his/her conclusion is based. Solves difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
Job Qualifications
LISW-S or LPCC-S and is licensed in the state of Ohio.
Demonstrated leadership of high-performing teams in a community behavioral health setting.
Master’s degree in social work or a social service discipline with a minimum of five years mental health, chemical dependency, and/or social services work experience including a minimum of one year of supervisory experience or equivalent combination of education and experience.
Physical Demands/Work Environment
This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. Travel and work outside of normal hours may be required for meetings, presentations, trainings, and other events.
This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.
Supervisory
This position supervises the Behavioral Health Therapists, ACT Behavioral Health Case Managers, and Peer Support positions.
Employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Your employment with The Centers is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or The Centers, with or without cause, with or without notice, and at any time.
The Centersis an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Related keywords
ACT ServicesBehavioral HealthMental HealthChemical DependencyLISW-SLPCC-SCommunity Behavioral HealthEvidence-Based PracticesCase ManagementClinical InterventionOhio State LicenseMultidisciplinary Team
Creating life-changing solutions for people in Northeast Ohio to lead healthier and more successful lives.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1970
Headquarters
Cleveland, OH
LinkedIn followers
8,192
Circle Health Services has merged with The Centers for Families and Children and are now known as The Centers.
The Centers fights for equity by healing, teaching, and inspiring individuals to reach their full potential, ensuring communities are equitable, healthier, and prosperous.
Our innovative 2Gen approach centers on the whole family to create a legacy of educational success and economic prosperity that passes from one generation to the next.
Through this model, we integrate health and wellness services for children, teens, and adults, , including primary care, behavioral health care, addiction services, HIV treatment and in-house pharmacies. We also offer family support programs, including early childhood development, job training and workplace/workforce development. We are one of the oldest and largest health and human service agencies in Northeast Ohio, with 11 locations serving nearly 20,000 people each year.
Offices: The Nancy Lyon Porter Building, 4500 Euclid Avenue, Cleveland, OH 44103, US
Early Learning and Preschool ProgramsWorkforce Development ServicesCounselingCase Management and Psychiatric ServicesYouth & family Support ServicesIntegrated Health CarePrimary Careand PharmacyHealth CareNon Profit
How many Social Services jobs are open in Cleveland, OH right now?
There are currently 593 open social services positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Cleveland, OH?
Companies currently hiring include The Centers, Hospice of the Western Reserve, VOCATIONAL SERVICES INC, OhioGuidestone, ACCEL Schools, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Cleveland, OH?
Yes — 57 of the 593 open social services positions offer remote or hybrid work (13 remote, 44 hybrid).
How do I apply for Social Services jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.