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Guest Services Representative - Patient Relation - St. Anne Hospital - PRN
Toledo, Ohio, United States · On-site
Entry level
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: Days/Afternoons (United States of America) Primary Function/General Purpose of Position The Health Screener greets, screens and…
Skills: Health screening, Temperature monitoring, Patient relations, Customer service, HIPAA compliance
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Guest Services Representative - Patient Relation - St. Anne Hospital - PRN
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Other
Competitive pay, Incentives, Referral bonuses, 403(b) with employer contributions, Medical insurance, Dental insurance
Posted 13d ago
~40 hrs/week
Responsibilities
The Guest Services Representative is responsible for greeting and screening all individuals entering the facility to ensure a safe environment. They must monitor temperatures, enforce health protocols, and manage clinical waste according to safety guidelines.
Requirements
There are no specific education, training, or work experience requirements listed for this position. Candidates must be able to follow established health and safety protocols and comply with HIPAA guidelines.
Full job description
Primary Function/General Purpose of Position
The Health Screener greets, screens and asks health related questions to all individuals, including employees, patients, and visitors, entering the facility or location. This role is key to ensuring that the on-site location is a safe and healthy environment for all patrons.
Essential Job Functions
Explains to all personnel the purpose of the temperature screening at point of entry. Provide temperature screen and monitors for all individuals entering the healthcare facility.
Follows all protocols established, including those if a person be identified by the screening assessment to be a suspected COVID-19 case, contacts appropriate management personnel if difficulty ensues.
Practices appropriate health and safety protocols in accordance with BSMH COVID-19 guidance.
Follows all requirements related to personal protective equipment, cleaning of work station, and social distancing practices.
Complies with HIPAA guidelines at all time.
Safely dispose of all disposable PPE including single use items such as gloves; and manage all clinical waste and ensure it is disposed of properly.
Adheres to all standards and policies of Bon Secours Mercy Health.
Demonstrates behavior consistent with the mission and core values of Bon Secours Mercy Health.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
None
Education
None
Work Experience
None
Training
None
Working Conditions
Periods of high stress and fluctuating workloads may occur.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.
May be exposed to human blood and other potentially infectious materials.
May have periods of constant interruptions.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland.
Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes.
Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
Offices: Cincinnati, Ohio 45237, US
Health CareHealthcare Services & HospitalsHealthcare
How many Security & Safety jobs are open in Toledo, OH right now?
There are currently 207 open security & safety positions in Toledo, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Toledo, OH?
Companies currently hiring include Bon Secours Mercy Health, Allied Universal, ProMedica, Hollywood Casino Toledo, Lucas County, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Toledo, OH?
Yes — 4 of the 207 open security & safety positions offer remote or hybrid work (2 remote, 2 hybrid).
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