Hiring Manager: Martin Popov Talent Acquisition Advisor: Andreea Dovleac Job Code Level: TEP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering inno…
Skills: Technical support, Cybersecurity, Digital forensics, EnCase, Windows
We are seeking a highly motivated Product Manager to lead Video Solutions portfolio. This role is responsible for managing the full product lifecycle, from market research and product definition through development, laun…
Skills: Product Management, Video Surveillance, CCTV, Product Lifecycle Management, Market Research
Norwegian Speaking Anti-Financial Crime Experts - Work In Athens, Greece
Sofia, Sofia-City, Bulgaria · Remote OK
Mid level
Norwegian Speaking Anti-Financial Crime ExpertsAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in placing high-caliber talent within elite global organi…
Russian Digital Trust & Safety Specialist – Content & Ad Moderation
Sofia, Sofia-City, Bulgaria · On-site
Entry level$282M raised
Are you fluent in Russian and English? Do you want to play a key role in protecting online communities and ensuring digital safety across global platforms? We are seeking Russian-Speaking Digital Trust & Safety Specialis…
Skills: Content moderation, Ad moderation, Russian language, English language, Critical thinking
Norwegian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria
Sofia, Sofia-City, Bulgaria · Remote OK
Entry level
Norwegian Speaking Digital Trust and Safety SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading or…
Skills: Norwegian language, Content moderation, Digital safety, Customer support, Social media policy compliance
Norwegian Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria
Sofia, Sofia-City, Bulgaria · Remote OK
Entry level
Norwegian Speaking Digital Trust and Safety AnalystAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing and BPO firm renowned for connecting exceptional talent with leading global…
Skills: Norwegian, Content Moderation, Trust and Safety, Analytical Skills, Problem-solving
Italian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria
Sofia, Sofia-City, Bulgaria · On-site
Entry level
Italian Speaking Digital Trust and Safety SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organiz…
Skills: Content moderation, Trust and safety, Italian language, English language, Analytical skills
Italian Speaking Anti-Financial Crime Experts - Work In Athens, Greece
Sofia, Sofia-City, Bulgaria · Remote OK
Mid level
Italian Speaking Anti-Financial Crime ExpertsAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading org…
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better wor…
Skills: AML/KYC, Regulatory Compliance, Process Mapping, Stakeholder Management, Analytical Skills
Текстова рамка на външна обява Като успешна международна търговска компания, част от групата Schwarz, ние ежедневно преследваме нашата цел: Да превърнем пазаруването на нашите клиенти в невероятно клиентско преживяване. …
Skills: Occupational health and safety, Risk assessment, Regulatory compliance, Audit management, Incident investigation
Spanish Speaking Anti-Financial Crime Experts - Work In Athens, Greece
Sofia, Sofia-City, Bulgaria · Remote OK
Entry level
Spanish Speaking Anti-Financial Crime ExpertsAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, dedicated to bridging the gap between top-tier talent and industry-leadi…
Експерт "Сервизен център" (Аварийна група) - гр. София
Sofia, Sofia-City, Bulgaria · On-site
Entry level
<p> </p><p><strong>"Овергаз Мрежи" АД търси отговорен кандидат с желание за развитие в експлоатацията и поддръжката на газоразпределителни мрежи, който да се присъедини към аварийния екип на Серизен център - гр. София.</…
Skills: Gas network maintenance, Emergency response, Infrastructure diagnostics, Technical documentation, Gas equipment installation
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise …
Skills: Golang, System Architecture, Distributed Systems, Microservices, gRPC
TuxCare offers a portfolio of security solutions for Linux and open-source software aimed at enterprise organizations. With TuxCare, enterprises can automate live vulnerability patching, minimize downtime, keep their app…
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and …
Skills: Compliance, Know Your Customer, KYC, Sanctions screening, Due diligence
(Senior) Product Security Specialist/ DevSecOps - SAP HANA Cloud
Sofia, Sofia-City, Bulgaria · Hybrid
Senior$5.4B raised
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Engineering Team Lead - Email Security (Imunify Email & Email Gateway) (remote)
Sofia, Sofia-City, Bulgaria · Remote Solely
Senior
CloudLinux is the maker of Imunify360 — a suite of security products protecting millions of websites across the web hosting industry. Our email security line covers both sides of the email problem for hosting providers: …
Skills: Team leadership, Go, Python, Linux, Email security
Greek Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria
Sofia, Sofia-City, Bulgaria · Remote Solely
Entry level
Greek Speaking Digital Trust and Safety SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier European talent acquisition and BPO firm, dedicated to connecting top-tier professionals with indus…
German Speaking Fraud Investigator - Work In Sofia, Bulgaria
Sofia, Sofia-City, Bulgaria · On-site
Mid level
German Speaking Fraud InvestigatorAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader …
Skills: Fraud Investigation, AML, Banking Operations, Transaction Monitoring, Data Analysis
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Full-time
bachelor degree
Posted 2d ago
~40 hrs/week
Responsibilities
Provide advanced technical support for cybersecurity products by troubleshooting complex issues and analyzing digital evidence. Collaborate with engineering teams and mentor colleagues to ensure high-quality service and efficient ticket resolution.
Requirements
Requires at least 3 years of technical support experience and proficiency in Windows/Linux operating systems and network protocols. A bachelor's degree in a technical field is preferred, along with strong diagnostic and scripting skills.
Full job description
Hiring Manager: Martin Popov
Talent Acquisition Advisor: Andreea Dovleac
Job Code Level: TEP3
Refer Your Friends!
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
Come join us as a Sr. Technical Support Specialist in Sofia, Bulgaria. As part of the Cybersecurity Support team, you'll help clients investigate cyber incidents, analyze digital evidence, and strengthen their security posture. Supporting OpenText™ Forensic (EnCase), you'll troubleshoot complex technical issues and enable clients to efficiently collect, preserve, and analyze digital evidence across a wide range of devices and data sources, helping them respond to threats with confidence
What the Role Offers
Providing advanced technical support to clients via phone, email and chat
Reproducing, troubleshooting and resolving client issues related to the assigned OpenText's products
Following best practices in ticket management processes, ensuring that all clients’ tickets are assigned, checked, daily updated, and every effort is made to meet the required service level
Mentoring colleagues and sharing knowledge to improve team performance and skill development
Collaborating with product development teams and other team members to provide high-quality support and quick resolution of client requests
Ensuring constant self-development by using each moment and way to improve in day-to-day work, following web-based trainings, personal development plans, etc.
What You Need to Succeed
3+ years in technical support with flexibility for on-call support
Bachelor’s degree in Computer Science/Technology/Engineering is preferred
Excellent communication skills in English (both written and verbal)
Ability to effectively communicate complex technical issues to clients and stakeholders
Strong troubleshooting skills, diagnostic analysis using traces, dumps and other tools, and hypothesis formulation and testing
Hands-on experience troubleshooting Windows/Linux Operating Systems
Knowledge of network and security protocols like TPC/IP, HTTP, TLS/SSL, REST API, SOAP and SAML
Experience working with Databases: Knowledge of SQL, Oracle, MySQL, including the ability to create, delete, secure databases, and execute SQL queries
Experience with functional testing tools, scripting, and automation tools (e.g., Python, PowerShell)
Nice to have skills:
Experience on Cloud technologies - AWS, Azure, GCP
Familiarity with containerization tools like Docker or Kubernetes
Familiarity with C/C++, Java, JavaScript, Python, PHP
Possessing security certifications (CISSP, Security+, CEH, etc.) and Linux certifications (Linux+, RHCE, SCE, SCA, etc.) #
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management.
OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations.
At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together.
By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity.
Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.
Offices: 275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA · 38 Leek Crescent, Richmond Hill, Ontario L4B 4N8, CA · 420 Thames Valley Park Drive, Thames Valley Park, Reading, Berkshire RG6 1PU, GB · 385 Interlocken Crescent, Broomfield, Colorado 80021, US · MindSpace IT Park, Hi-Tec City, Hyderabad, Telangana 500081, IN
How many Security & Safety jobs are open in Sofia, Bulgaria right now?
There are currently 182 open security & safety positions in Sofia, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Sofia, Bulgaria?
Companies currently hiring include Mercier Consultancy, Palo Alto Networks, nomadify, AgileEngine, CloudLinux, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Sofia, Bulgaria?
Yes — 108 of the 182 open security & safety positions offer remote or hybrid work (57 remote, 51 hybrid).
How do I apply for Security & Safety jobs in Sofia, Bulgaria?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.