Customer Service Agent - Bilingual (Onsite) (m/f/d)
Monterrey, Nuevo León, Mexico · Hybrid
Mid level$1.2B raised
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. To support our ambitious growth in…
Skills: Customer service, Traffic control, Logistics, Emergency response, Communication
Summary: Responsible for ensuring Quality Assurance in alignment with Management objectives, with the authority to stop production or process activities when risks or nonconformities are identified. Essential Job Functio…
Skills: Quality Assurance, IATF 16949, ISO 9001, ISO 14001, APQP
Ensure compliance with company systems and operational standards, including IATF 16949, VDA, ISO 14001, ISO, and other customer-specific requirements, while contributing to continuous system improvement Act as the main q…
Ser parte del Tecnológico de Monterrey significa que tendrás la oportunidad de colaborar en una comunidad centrada en la educación, la innovación, la investigación y excelencia para transformar positivamente nuestro ento…
Skills: Data Governance, Regulatory Compliance, Data Retention, Backup Management, Data Restoration
Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping pu…
2153 - Ingeniero de Seguridad de Producto y Resiliencia Cibernética
Monterrey, Nuevo León, Mexico · Hybrid
Senior
ALTEN México, empresa líder en ingeniería y consultoría tecnológica con más de 350 profesionales, busca un(a) Ingeniero(a) de Seguridad de Producto y Resiliencia Cibernética para unirse a nuestro equipo de especialistas.…
Operations Contact Center Agent - Bilingual (Onsite) (m/f/d)
Monterrey, Nuevo León, Mexico · Hybrid
Mid level$1.2B raised
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. To support our ambitious growth in…
Skills: Traffic Management, Emergency Coordination, Customer Service, Call Center Operations, English Fluency
Software Engineer, Identity and Access Management 1
Monterrey, Nuevo León, Mexico · Hybrid
$90k–$100k/yr
Mid level
Fitch Group is currently seeking a Software Engineer based out of our Chicago, New York, Toronto, or Monterrey office. As a leading, global financial information services provider, Fitch Group delivers vital credit and r…
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive elect…
Skills: Desktop support, Laptop support, Mobile device support, Printer support, Microsoft Windows
Coordinador/a de Seguridad (Monterrey, Nuevo León)
Monterrey, Nuevo León, Mexico · On-site
Mid level
Fecha límite para apuntarse:2026-08-14 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobili…
Skills: EHS Management, ISO 14001, ISO 45001, ISO 50001, IATF 16949
Buscamos un Técnico Mecánico de Planta responsable de garantizar la operación segura, eficiente y confiable de los equipos mecánicos durante su turno. El rol realizará inspecciones, mantenimiento preventivo y correctivo,…
Acerca de: Brindar Soporte técnico por medio de la atención de las solicitudes e incidencias de los usuarios de las diferentes áreas de negocio del Grupo Coppel; así como mantener en óptimas condiciones los equipos de có…
Together We Saves Lives by Innovation! The keys to success are yours at Joyson Safety Systems! We are a global leader in design, development and manufacturing of safety-critical systems and components for automotive and …
Skills: Project Management, Cross-functional Team Leadership, IATF 16949, PFMEA, Control Plan
Responsable de Suministros y Materiales Operativos, AMZL, SPO AMZL - ProcOps
Monterrey, Nuevo León, Mexico · On-site
Entry level$67M raised
Salario mensual base: $18,000 MXN brutos más prestaciones superiores a las de ley. Ubicación: Sur de Monterrey, Av. Lázaro Cárdenas Horario: Disponibilidad para rolar turnos día, noche y fines de semana El Responsable de…
Skills: Procurement operations, Inventory management, Data entry, Supply chain support, Microsoft Office
En Kerma Games buscamos un(a) Encargado(a) de Inventario / Almacén responsable de administrar, controlar y resguardar de forma segura el inventario y los materiales utilizados en las operaciones de Juego en Vivo, garanti…
En FEMSA generamos valor económico y social y buscamos ser el mejor empleador y vecino. A través de nuestras Divisiones de Proximidad, Salud y Digital y Unidades de Negocio Coca-Cola FEMSA y FEMSA Negocios Estratégicos, …
Skills: Power BI, Power Automate, Advanced Excel, Data Visualization, Dashboard Design
ResumenCon sede en la hermosa CDMX, somos LoJack, el líder pionero en localización y recuperación de vehículos robados. Actualmente, estamos buscando un con al menos dos años de experiencia para unirte a nuestra nueva et…
En FEMSA generamos valor económico y social y buscamos ser el mejor empleador y vecino. A través de nuestras Divisiones de Proximidad, Salud y Digital y Unidades de Negocio Coca-Cola FEMSA y FEMSA Negocios Estratégicos, …
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Travel perks, Work from anywhere, Hybrid work model, Wellbeing support, Learning and development, Mentoring program
Posted 11h ago
~40 hrs/week
Responsibilities
Proactively manage traffic situations for bus services by coordinating with drivers and partners while resolving passenger concerns. Ensure operational excellence by optimizing processes and maintaining compliance with safety and environmental regulations.
Requirements
Requires a high school diploma and at least two years of professional experience in call centers, transportation, or logistics. Candidates must be fluent in English, with priority given to those proficient in Canadian French.
Full job description
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
To support our ambitious growth in the US, we are now looking to fill the exciting role of Operations Contact Center Agent - Bilingual (Onsite) for our internal Traffic Control team in our Monterrey, Mexico office.
About the Role
Proactively manage traffic situations for interstate and intrastate bus services, keeping passengers informed about delays, malfunctions, and implementing alternative solutions.
Respond to inquiries and assist in investigating and resolving bus driver, bus partner, and customer concerns.
Respond to and coordinate emergency situations.
Continuously strive to optimize operational processes to continuously improve the quality of our services.
Coordinate personnel responsibilities and vehicle deployment whenever operational changes occur.
Interact with all parties involved in the FlixBus fleet, especially bus partners' drivers, bus partners (owners, operations managers, and dispatchers).
Maintain compliance with administrative policies and procedures, safety regulations, environmental policies, and government requirements at all times.
Provide ongoing support to the Team Lead, Traffic Control, Compliance, and Emergency Management, and take on additional responsibilities as needed to maintain operational excellence.
About You
High school diploma.
At least two (2) years of professional experience working in a call center, preferably within transportation, security, logistics, or emergency response
Fluent in English.
Highly preferred: Professional proficiency in Canadian French (Québécois/French-Canadian). As Flix expands into a new market with French-Canadian speaking drivers, candidates with this language skill will receive priority consideration.
Flexibility and availability to work non-traditional hours as part of a 24/7 operation.
Ability to actively listen and understand driver, bus partner, and passenger needs to provide effective and creative solutions.
Passion for public transportation and a strong interest in the bus industry.
Comfortable adapting to new technologies and proficient in Microsoft Office Suite.
Ability to work independently with minimal supervision while making critical decisions in the interest of safety and customer service
Fluency in additional languages, including Spanish, Cantonese, and/or Mandarin, is also a plus.
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
We drive affordable and sustainable travel for everyone.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2011
Headquarters
Munich, Bavaria
LinkedIn followers
126,796
Total funding
$1.2B
Flix is a global travel tech leader providing sustainable and affordable travel options to more than 80 million yearly travelers in 40+ countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç.
By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide.
Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards.
This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion.
Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet.
Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes.
Check out https://flix.careers/ to see how you can join our team.
For our legal imprint click here: https://global.flixbus.com/legal-notice
Offices: Friedenheimer Brücke 16, Munich, Bavaria 80639, DE · 50, Quai Charles Pasqua, Levallois-Perret, Ile-de-France 92300, FR · Corso Como 11, Milano, 20154, IT · Karl-Liebknecht-Str. 33, Berlin, 10178, DE · Tulegatan 39, Stockholm, Stockholm County 11353, SE
How many Security & Safety jobs are open in Monterrey, Mexico right now?
There are currently 52 open security & safety positions in Monterrey, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Monterrey, Mexico?
Companies currently hiring include FEMSA, Joyson Safety Systems, TecSalud del Tecnológico de Monterrey, Rockwell Automation, ArcelorMittal Brasil, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Monterrey, Mexico?
Yes — 11 of the 52 open security & safety positions offer remote or hybrid work (2 remote, 9 hybrid).
How do I apply for Security & Safety jobs in Monterrey, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.