Clinical Programs Coordinator III-Department of Neurosurgery
Gainesville, Florida, United States · On-site
$61k–$70k/yr
Mid level
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$61k–$70k/yr
Full-time
bachelor degree, professional certificate
Posted 59d ago
~40 hrs/week
Responsibilities
Manages clinical operations and care coordination for neurosurgery physicians, including scheduling, insurance authorizations, and patient intake. Provides advanced administrative support for faculty and performs medical assistant duties to ensure efficient clinic flow.
Requirements
Requires a bachelor's degree and four years of relevant experience or an equivalent combination of education and experience. Preference is given to candidates with a Medical Assistant license and experience in academic health centers or neurosurgical settings.
Full job description
Classification Title:
Clinical Programs Coordinator III
Classification Minimum Requirements:
Bachelor's degree in an appropriate area and four years of relevant experience; or an equivalent combination of education and experience.
Job Description:
Clinical Operations and care Coordination Manages and coordinates the clinical practice for one or more physicians within the Department of Neurosurgery. Schedules for outpatient clinic appointments, surgical cases, hospital admissions, diagnostic imaging, and ancillary testing. Coordinates care across multiple departments and specialties, including Radiology, Neurology, ENT, Orthopedics, Oncology, and Laboratory Services. Manages hospital admission workflows by compiling diagnostic, procedural, and insurance documentation; identifies and resolves missing or incomplete information to prevent delays in care. Obtain authorizations for emergencies, add-on cases. Utilizes electronic health record and scheduling systems to maintain accurate and timely documentation. Responds to patient inquiries and independently resolves routine issues or facilitates appropriate escalation. Ensures compliance with UF health documentation standards, maintaining accurate entries in EPIC, SMS, and related systems.
Clinic Support, Patient Intake, and Access Management Supports physicians during the Neurosurgical Specialties Clinic assisting with patient flow, visit readiness, and communication across the care teams. Obtains and verifies demographic, financial, and insurance information; secures authorizations for clinic visits, diagnostic testing, surgical procedures, and emergency or add-on cases. Schedules for pre-operative, anesthesiology, laboratory, and radiology appointments as required. Communicates appointment details, instructions, and follow-up information to patients while ensuring compliance with federal and state privacy regulations. Anticipates and addresses barriers to care, including authorization delays, incomplete testing, or scheduling conflicts. Works closely with residents during their Transition to Practice (TTP) rotation and collaborates with APPs to facilitate clinical operations and maintain compliance with clinic workflows.
Program Administration, Academic Support, and Administrative Coordination Provides advanced administrative coordination for faculty, including managing correspondence, determining appropriate routing actions, and drafting communications for review. Supports academic, educational, and research-related activities by coordinating conferences, workshops, visitor and student documentation, and required compliance paperwork such as HIPAA and IRB materials. Coordinates medico-legal activities, including scheduling depositions and preparing associated documentation such as records and imaging. Assists in planning workshops, conferences, and educational activities for the department. Maintains complex calendars, schedules meetings, and coordinates local, national, and international travel for faculty. Supports interactions with internal and external partners, including board members and institutional representatives.
Outpatient Care and Clinical Operations Provides urgent after-hours clinical and surgical care coordination as required to support patient safety and continuity of care. Rotates as needed to provide Medical Assistant (MA) coverage to maintain clinic operations. Performs MA-level duties including call triage, initial patient intake support, and routing clinical concerns appropriately, allowing Advanced Practice Providers (APPs) to focus on billable clinical services. Supports timely escalation of urgent issues in accordance with established protocols. Coordinates patient care with the RN Brain Mets Patient Navigator.
Communication, Call Management, and Referral Coordination Serves as a primary point of contact for patients, physicians, attorneys, insurance carriers, and other healthcare professionals. Independently responds to inquiries, resolves issues directly when appropriate, or routes concerns to the appropriate clinical staff (e.g., physicians, residents, ARNPs, or PAs). Assists with intake and scheduling of new patient referrals in accordance with established departmental protocols. Facilitates communication records meet UF Health documentation standards.
Expected Salary:
$61,350-$69,700
Required Qualifications:
Bachelor's degree in an appropriate area and four years of relevant experience; or an equivalent combination of education and experience.
Preferred:
Active Medical Assistant License
Experience in an academic health center or neurosurgical setting.
Proficiency in EPIC, SMS, and other healthcare information systems.
Knowledge of the insurance authorization process and clinical scheduling workflows.
Excellent interpersonal communication and organizational skills.
Special Instructions to Applicants:
For consideration, please complete an application and include a cover letter, resume and the names and email addresses of three to five references.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.
Offices: 1600 SW Archer Rd, Gainesville, FL 32608, US · 1515 SW Archer Road, Gainesville, FL 32608, US · 1600 SW Archer Road, Gainesville, FL 32608, US · 655 West 8th Street, Jacksonville, FL 32209, US
How many Science & Research jobs are open in Gainesville, FL right now?
There are currently 289 open science & research positions in Gainesville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Science & Research roles in Gainesville, FL?
Companies currently hiring include UF Health, LifeSouth Community Blood Centers, Santa Fe College Business Programs, Florida Cancer Specialists & Research Institute, Florida Department of Agriculture and Consumer Services, among others. Browse the listings above to see every active employer.
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