Pretoria, Gauteng, South Africa · On-site
Role Purpose As the CRM Head of Department at Leroy Merlin, you will drive the commercial strategy, oversee merchandising excellence, and foster a customer-centric culture. You will lead your team to optimise product off…
Skills: Commercial Strategy, Merchandising, Team Leadership, Customer Relationship Management, Operational Efficiency
Pretoria, Gauteng, South Africa · On-site
A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Skills: Store Management, Sales Maximization, Stock Loss Management, Administrative Management, Team Leadership
Pretoria, Gauteng, South Africa · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Point-of-Sale Software, Technical Expertise
Pretoria, Gauteng, South Africa · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
Pretoria, Gauteng, South Africa · On-site
Join Our Starbucks Family as a Shift Supervisor At Starbucks, we’re not just about brewing great coffee; we’re about great leaders, too. Immerse yourself in a community of connection, opportunity, and creativity, all sti…
Skills: Leadership, Coaching, Supervisory Experience, Data Analysis, Forecasting
Pretoria, Gauteng, South Africa · On-site
Role Purpose The purpose of this role is to contribute to the achievement of the organization's strategic and operational objectives by delivering high-quality work within the designated area of responsibility. The incum…
Skills: Stakeholder Management, Team Leadership, Coaching, Training, Disciplinary Management
Pretoria, Gauteng, South Africa · On-site
Role Purpose The main purpose of this role is to contribute to the overall success of the store by providing customers with accurate and relevant information, resolving queries to the best of your ability, and ensuring a…
Skills: Customer Service, Cash Handling, Upselling, Communication, Team Collaboration
Pretoria, Gauteng, South Africa · On-site
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s m…
Skills: Sales Management, Market Share Growth, Distributor Management, FMCG Sales, Competitive Analysis
Pretoria, Gauteng, South Africa · On-site
Requisition Number REQ Number: 146829 Closing Date: 15 July 2026 Location: Faerie Glen,Pretoria Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST) FAIS Affected Job…
Skills: Customer Service, Cash Handling, Digital Banking Support, Relationship Management, Problem Solving
Pretoria, Gauteng, South Africa · On-site
Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and t…
Skills: Customer Service, Interpersonal Communication, Product Knowledge, Relationship Management, Problem Solving
Pretoria, Gauteng, South Africa · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
Alberton, Gauteng, South Africa · On-site
Role Purpose At Leroy Merlin, we believe that outstanding customer experiences are created by passionate leaders who inspire their teams and drive operational excellence. We are building our Talent Pool for future Head o…
Skills: Commercial Strategy, Merchandising, Team Leadership, Customer Relationship Management, Operational Excellence
Alberton, Gauteng, South Africa · On-site
Role Purpose At Leroy Merlin, we believe that outstanding customer experiences are created by passionate leaders who inspire their teams and drive operational excellence. We are building our Talent Pool for future Head o…
Skills: Commercial Strategy, Merchandising, Team Leadership, Customer Relationship Management, Operational Excellence
Pretoria, Gauteng, South Africa · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
Pretoria, Gauteng, South Africa · On-site
Join Our Starbucks Family as a Shift Supervisor At Starbucks, we’re not just about brewing great coffee; we’re about great leaders, too. Immerse yourself in a community of connection, opportunity, and creativity, all sti…
Skills: Leadership, Coaching, Supervisory Experience, Data Analysis, Forecasting
Pretoria, Gauteng, South Africa · On-site
Role Purpose As a Sales Consultant at Leroy Merlin, you’ll be the face of our store, helping customers discover products and solutions that t their needs while creating a positive and welcoming shopping experience. You w…
Skills: Customer Service, Sales, Product Knowledge, Relationship Building, POS Systems
Pretoria, Gauteng, South Africa · Remote Solely
$2k–$2k/mo
Job Type: Full-time, long-term contractorWorkplace: RemoteSchedule: Full-time, Monday to Friday 7:00 am - 4:00 pm or 8:00 am - 5:00 pm PSTCompensation: $1,500 - $1,600/month HireHawk connects skilled professionals with m…
Skills: QuickBooks Online, QuickBooks Desktop, Accounts Payable, Accounts Receivable, Bank Reconciliation
Pretoria, Gauteng, South Africa · Remote Solely
$2k–$2k/mo
Job Type: Full-time, long-term contractorWorkplace: RemoteSchedule: Full-time, Monday to Friday 7:00 am - 4:00 pm or 8:00 am - 5:00 pm PSTCompensation: $1,500 - $1,600/month HireHawk connects skilled professionals with m…
Skills: QuickBooks Online, QuickBooks Desktop, Accounts Payable, Accounts Receivable, Bank Reconciliation
Pretoria, Gauteng, South Africa · Remote OK
$15k–$18k/mo
At DotActiv, we pride ourselves on providing the South African retail market with high-quality category management software and advisory services aimed at making in-store shopping an all-round better experience. The purp…
Skills: C#, ASP.NET Core Web API, AngularJS, Microsoft SQL, Xamarin
Alberton, Gauteng, South Africa · On-site
Role Purpose The Head of Department (Supply Chain) leads end-to-end logistics operations, ensuring efficient merchandise flow, high inventory accuracy, and world-class order fulfilment. This role drives operational excel…
Skills: Logistics Management, Supply Chain Optimization, Inventory Control, Warehouse Management, Team Leadership
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Drive the commercial strategy and merchandising excellence while leading a team to optimize product offerings and customer satisfaction. Oversee store operations, ensure safety compliance, and implement initiatives to enhance the overall customer experience.
Requires a Grade 12 or NQF 4 equivalent, with a tertiary qualification in Retail Management being advantageous. Candidates must have proven experience in customer-focused leadership roles, preferably within a retail environment.
As the CRM Head of Department at Leroy Merlin, you will drive the commercial strategy, oversee merchandising excellence, and foster a customer-centric culture. You will lead your team to optimise product offerings, ensure seamless operations, and deliver exceptional customer satisfaction. This dynamic role offers an opportunity to influence the store’s performance while contributing to broader strategic objectives as a key member of the Management Committee.
Organise, lead, and manage the team to ensure positive customer relationships, maintain high store standards, and support team growth and engagement.
Foster a culture of autonomy by encouraging initiative, providing training opportunities, and promoting learning and ownership.
Build and strengthen customer relationships by organising client events and implementing targeted engagement initiatives.
Gather and analyse customer feedback to identify opportunities for innovation and improved service delivery.
Collaborate with sales teams to introduce new services and implement strategies that enhance performance.
Ensure service offerings are clearly communicated and consistently available across all customer channels.
Maintain efficient and reliable checkout and payment processes through regular audits and continuous improvement initiatives.
Optimise resource allocation, conduct risk assessments, and support the team in resolving operational challenges.
Lead and contribute to cross-functional projects that improve customer experience and operational efficiency.
Implement and maintain health, safety, and security standards, including regular risk assessments.
Ensure compliance with internal control procedures, security protocols, and shrinkage prevention measures.
Monitor operational performance, identify improvement opportunities, and implement corrective actions to achieve business objectives.
Grade 12 / NQF 4 equivalent (essential); a tertiary qualification in Retail Management or a related field would be advantageous.
Proven experience in a customer-focused leadership role, preferably within a retail or similar environment.
Strong analytical and decision-making abilities, with the capability to leverage data and insights to drive improvements and achieve business objectives.
Leroy Merlin is a major player in the global DIY market. We help people around the world with all their home improvement projects, from renovations and extensions, to decoration and repairs... We offer a wide range of DIY solutions that cover plumbing, lighting, heating, electricity, sanitation, security, cooking, gardening and much more. At Leroy Merlin, we believe that people are at the heart of any business. This commitment, based on our Human First strategy, has allowed us to be regularly reward by the “Great Place to Work” Institute and "Top Employers" Institute in different countries. Adapting to local markets and promoting partnerships are key drivers for Leroy Merlin. We believe that it's only by building long-lasting relationships that we can create value for everyone: our customers, co-workers, suppliers, local markets and stakeholders.
Offices: Rue Chanzy – Lezennes, Lille cedex 9, France 59712, FR · Avenida de la Vega, 2, Alcobendas, Community of Madrid 28108, ES · Rua Pascoal Pais 525, São Paulo, SP 04581-060, BR · aleja Jana Pawla II 82, Warsaw, MA 00-175, PL · Avenida Presidente Castelo Branco 6061, São Paulo, SP 05.034-000, BR
There are currently 42 open retail positions in Pretoria, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Leroy Merlin, Mr Price Group, Starbucks South Africa, Cashbuild, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Yes — 3 of the 42 open retail positions offer remote or hybrid work (3 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
