Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and t…
At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible…
Skills: Customer Relationship Management, Interpersonal Skills, Communication, Business Development, Problem Solving
At Jonsson Workwear, we proudly provide the high-performance workwear that equips our nation’s hardest workers for peak performance. Along with our wide range of reliable and durable workwear, we provide exceptional serv…
Skills: Team Leadership, Sales Coaching, Relationship Management, Customer Experience Management, Business Growth Strategy
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Full-time
Posted 2d ago
~40 hrs/week
Responsibilities
Provide exceptional in-store customer service by recommending workwear solutions and processing requests efficiently. Build and maintain strong customer relationships to ensure their specific needs are met with professionalism.
Requirements
The ideal candidate is a driven, professional, and customer-obsessed individual with strong communication skills. They must be able to engage effectively with customers and collaborate with colleagues to deliver a seamless experience.
Full job description
Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer’s needs are met.
To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers’ exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand.
To keep exceeding our customers' varied needs, our Vredenburg store seeks a driven, highly professional and customer-obsessed individual to join our team. As our in-store point of contact, you are presentable, well-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession.
The individual best suited to this role will be required to:
Provide in-store exceptional customer service.
Create new customer connections while strengthening existing partnerships to better understand each customer’s requirements.
Utilise your product knowledge to suggest solutions that meet and surpass customer’s needs.
Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
Carry out all required tasks efficiently, maintaining accuracy with urgency.
Follow up, follow through and fulfil your commitments, always.
In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
Our story of purpose has seen us evolve into a revolutionary workwear business, supplying quality garments to local and international markets. We want to empower all working people to perform at their peak every day and this underpins our customer-centric approach to deliver the ultimate workwear experience. We are proud to own and control our entire supply chain, with our manufacturing facilities based in Lesotho and Mauritius, producing over 40 000 garments a day. These garments are distributed through our state-of-the-art Distribution Centre based in Johannesburg, which has the capacity to move 20 million pieces annually. Our Headquarters are located at the historic Lion Match building in Durban with our raw materials warehouse strategically located in the Riverhorse precinct, which serves as a central storage space for fabric and trims, helping us ensure efficient turnaround times.
With our iconic stores located nationwide, we can cater the widest range of workwear to fit all industries. Each of our stores are equipped with friendly product experts, convenient customisation facilities and complimentary coffee while you shop.
Our company promotes a culture of self-development and lifelong learning. Your attitude, grit and ability to continuously learn and evolve determines how far you will go. Our people are not defined by titles, qualifications, or status. Being aligned with our values, having a positive attitude, and an energetic and curious nature are far more important. So regardless of your field of study or how good you are on paper, if you have what it takes, if you are willing to put in the work, then we want you!
Offices: 892 Umgeni Road, Durban, 4001, ZA · 126 N Rand Road, Flora Farm Centre, Boksburg, Gauteng 1459, ZA · 3 Platinum Drive, Northgate Estate, Cape Town, 7405 , ZA · Cnr Lenchen Ave and Old Johannesburg Rd, Shop 5, Centurion Lifestyle Centre, Centurion , Gauteng 157 , ZA · 176 Intersite Avenue, Durban, KwaZulu-Natal 4051, ZA
Our story of purpose has seen us evolve into a revolutionary workwear business, supplying quality garments to local and international markets. We want to empower all working people to perform at their peak every day and this underpins our customer-centric approach to deliver the ultimate workwear experience. We are proud to own and control our entire supply chain, with our manufacturing facilities based in Lesotho and Mauritius, producing over 40 000 garments a day. These garments are distributed through our state-of-the-art Distribution Centre based in Johannesburg, which has the capacity to move 20 million pieces annually. Our Headquarters are located at the historic Lion Match building in Durban with our raw materials warehouse strategically located in the Riverhorse precinct, which serves as a central storage space for fabric and trims, helping us ensure efficient turnaround times.
With our iconic stores located nationwide, we can cater the widest range of workwear to fit all industries. Each of our stores are equipped with friendly product experts, convenient customisation facilities and complimentary coffee while you shop.
Our company promotes a culture of self-development and lifelong learning. Your attitude, grit and ability to continuously learn and evolve determines how far you will go. Our people are not defined by titles, qualifications, or status. Being aligned with our values, having a positive attitude, and an energetic and curious nature are far more important. So regardless of your field of study or how good you are on paper, if you have what it takes, if you are willing to put in the work, then we want you!
Offices: 892 Umgeni Road, Durban, 4001, ZA · 126 N Rand Road, Flora Farm Centre, Boksburg, Gauteng 1459, ZA · 3 Platinum Drive, Northgate Estate, Cape Town, 7405 , ZA · Cnr Lenchen Ave and Old Johannesburg Rd, Shop 5, Centurion Lifestyle Centre, Centurion , Gauteng 157 , ZA · 176 Intersite Avenue, Durban, KwaZulu-Natal 4051, ZA