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The Lead Sales Aesthetician manages Brow Bar accounts, coaches team members on sales and service standards, and performs various salon services. They are also responsible for operational tasks, including inventory management, scheduling, and ensuring compliance with company and health regulations.
Requirements
Candidates must hold a current Aesthetician certification or diploma and possess 1-2 years of experience in aesthetics and retail. Strong communication skills, flexibility with work hours, and the ability to lead and develop teams are essential.
Full job description
Oh, Hello Gorgeous!
The Lead Sales Aesthetician is responsible for a select number of Brow Bar accounts in a region, supporting the Retail Account Manager and Regional Education Manager. The Lead Sales Aesthetician will be directly responsible for the development of the Brow & Beauty Experts (BBE’s) in the assigned region. The main area of focus will include daily coaching of the Benefit Experience, and short salon services including brow, facial waxing, lamination and tinting. The Lead Sales Aesthetician is also responsible for ensuring that the BBE’s in each location are maintaining compliance for their area and service standards set out by Health Canada. The Lead Sales Aesthetician must also provide customer service, achieve all service and product goals, and follow all Benefit and Sephora policies/procedures in their own location. The Lead Sales Aesthetician must always act as a brand ambassador.
What You’ll Do:
Sales and Service
Achievement of personal sales and service goals, overcome client objections in a cheerful & professional manner.
Demonstrate, recommend, and sell Benefit products.
Perform short salon services, including but not limited to, brow and facial waxing, tinting, lamination and tweezing. Up-sell additional services when appropriate.
Service walk-in customers in a timely and efficient manner. Service all customers with a sense of urgency, remembering we are never ‘booked’.
Book appointments for return services and for all events. Use the online booking platform to correctly to effectively book appointments.
Onboard, certify, and continue to educate new BBE’s &Flexperts in partnership with your Regional Education Manager.
Coach and lead by example to ensure BBE teams that you are responsible for, are compliant with above mentioned for all sales and service objectives.
Coach BBEs on sales techniques, including how to overcome objections in a cheerful and professional manner.
Ensure adherence to Global Service Standards for Steps to Service for both you and all BBE’s within your respective region.
Assist in final certification module for any new BBE(s) inducted in your region.
Follow all safety, sanitation, and hygienic procedures before, during and after services.
Maintain a professional, exuberant, bold & fun attitude so that atmosphere is playful and exciting.
Create and maintain a partnership with Sephora Brand Ambassadors to promote teamwork and a high level of customer service.
Always provide excellent customer service!
Service Supplies and Stations
Maintain a sanitary and organized Brow Bar and waxing areas, following benefit procedures and protocols.
Order any supplies that are neededin a timely manner, well before an outage occurs.
Follow all morning/evening opening and closing procedures, turning off workstations, straightening up work area, cleaning tester units, cutting muslin etc. (in your own home store).
Teamwork
Cooperate with and assist co-workers, cast members and clients.
Promote a professional, respectful, fun and gossip free environment for clients and employees, act with integrity and always use good judgement.
Help maintain hygienic and safe sales and stock areas, communicate maintenance issues to RAM, Operations Lead/Specialist.
Communicate inventory needs and concerns to RAM/ Sephora Account Manager.
Properly and accurately register all sales using the daily business record (DBR)
Communicate training needs that will result in raised salestoRAM.
Ensure compliance with all Company and Retailer policies and procedures.
Ensure locations within your region are also compliant with the above.
Coach and develop BBE team in the above-mentioned areas and all other team expectations and responsibilities.
Administration
Accurately follow all company time keeping procedures through ADP for personal timecard
Notify your management about absences according to company policy for personaltimecard.
Assist RAMs in the completion of all supply, scheduling and other operational duties as assigned for your region.
Complete monthly call cycle schedule on time.
Schedule visits minimum of once per month, and send to RAM for approval, including objectives, opportunities, results, and discussion items for each location.
Follow up visits with a detailed recap to both the RAM and REM
Share feedback and opportunities for onboarding , training & development with REM on a regular basis.
Other
Follow all Benefit and Sephora rules and regulations including dress code and loss prevention regulations.
Maintaina very highquality of personal hygiene.
Attend mandatory Benefit training events and team meetings.
Lead Sales Aestheticians maybe required to work a rotating schedule between the stores.Occasionally one may be temporarily assigned to a different store to cover a last-minute absence of a co-worker, or to support an onboarding o fnew employee.
Perform all other duties as assigned.
Qualifications:
Current Aesthetician certification/diploma required/preferred dependent on province.
1-2 years’ experience as an Aesthetician/ performing brow service.
1-2yearsretail experience.
Flexibleregardingwork hours; ability to work evenings, weekends, and some holidays.
Skills & Abilities:
Comfortable public speaking.
Proven sales and customer servicetrack record.
Initiate and manage change in a positive manner.
Comfortable and competent at services and makeup application.
Flexible and adaptable to client needs.
Able to drive is an asset.
Ignite Joy – live Benefit’s values by being exuberant, bold, fun & unexpected!
Why you wanna’ work here:
TIPS!!!
Medical/Health Benefits
Employer RRSP Contributions
3 weeks paid vacation
Bonus Program
Semi Annual Gratis
Best in class training(incredible orientation program and continuous training from ourfabeducation team)
Growth Opportunities(let Benefit help you reach your future goals)
Referral Bonus(know any other trueBenebestiesat heart? Successful Brow Expert referrals are worthbigmoney!)
Great Place to Work® Certified 2025
Vacancy Status: This is an existing vacancy.
We use AI-enabled tools to sort applications based on job-related criteria.
At Benefit Cosmetics Canada, we celebrate the beauty in diversity of people and work to champion equitable opportunities to cultivate inclusivity at all levels of our organization, with the goal of fostering a culture of belonging where everyone feels respected, accepted and connected to each other.
We celebrate diversity and welcome all applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, age, marital status, disability, or any other protected status recognized under the Human Rights Code. We are also dedicated to accommodating candidates with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
If you require accommodation or have specific accessibility needs during any stage of the application, interview, or employment process, please let us know. We're here to ensure a smooth and inclusive experience for all candidates.
Join us in our mission to empower individuals to look and feel their best, both inside and out. Discover how your unique talents can shine in a vibrant and inclusive environment at Benefit Cosmetics Canada.
🏆 #1 Brow Brand Worldwide
💋 Known for Benetint, BADgal BANG! & The POREfessional
🎉 Here to have a good time
Industry
Personal Care Product Manufacturing
Company size
1,001-5,000 employees
Founded
1976
Headquarters
San Francisco, CA
LinkedIn followers
722,600
Oh, hey! We’re Benefit Cosmetics. You know, the brand behind Benetint, The POREfessional, Hoola, BADgal BANG!, and probably at least one brow product in your bag (we are the world’s #1 brow brand*, after all).
Founded in San Francisco in 1976 by trailblazing twin sisters Jean & Jane Ford during an era of rule-breaking revolution & free-flowing creativity, we’ve been making beauty radically feelgood with inventive solutions that pack a punch and serve a smile ever since. Today, we operate under luxury products group Louis Vuitton Moët Hennessy (LVMH) in more than 60 countries, with 3,000+ boutiques & service destinations (and growing!), plus 5,000+ trained Brow & Beauty experts worldwide.
We believe beauty should lift us up, never bring us down. To us, beauty is all about feeling good, saying yes to what brings us joy, and forgetting the rest.
At Benefit, we live by four pledges: to have fun, make our own rules, build real connections, and always invent creative solutions to unmet beauty needs.
Everyone is welcome here, and we’re committed to driving positive change worldwide. From creating global Employee Resource Groups to advancing sustainable packaging & practices, to giving back to women & girls through our Bold is Beautiful philanthropy program, we’re as passionate about doing good as feeling good.
Our people are our #1 priority. 💖 As a certified Great Place to Work in 34 countries (and counting!), the well-being, happiness, and growth of our teams come first. From flexible work conditions and health & wellness benefits to global career opportunities and access to LVMH resources (and employee sales 😊), we’re focused on helping our teams grow & make an impact—with plenty of perks along the way.
So, whether you want a beauty solution you can trust, you’re on the hunt for your dream job, or you just need a laugh, we’ve got what you need to feel good at Benefit. Because feeling good is always a good look.
Offices: San Francisco, CA 94104, US · Paris, 75009, FR · London, Essex CM1 1PH, GB · Dubai, AE · Hong Kong, HK
How many Retail jobs are open in Guelph, Canada right now?
There are currently 144 open retail positions in Guelph, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Guelph, Canada?
Companies currently hiring include Loblaw Companies Limited, AutoCanada, Walmart, Starbucks, Bell Canada Enterprises, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Guelph, Canada?
Yes — 2 of the 144 open retail positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Retail jobs in Guelph, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.