Dearborn, Michigan, United States · On-site
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training…
Skills: Customer Service, Team Leadership, Staff Coaching, Sales Growth, Cashier Management
Dearborn, Michigan, United States · Remote Solely
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: ECommerce Operations, Data Analysis, Order Fulfillment, Returns Management, KPI Tracking
Dearborn, Michigan, United States · On-site
Job Description The chief responsibility of Assistant Managers for Domino’s Pizza is to provide managerial assistance to the store’s General Manager in running and implementing operating standards in the restaurant. Assi…
Skills: Restaurant Management, Pizza Preparation, Delivery Operations, Financial Reporting, Staff Scheduling
Dearborn, Michigan, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Loss Prevention
Dearborn, Michigan, United States · On-site
Job DetailsJob Location: Westborn Fruit Market Inc - Dearborn, MI 48124Westborn Market | Floral Designer Job Title: Floral Designer Department: Floral Exemption Status: Non-exempt Reports to: Floral Manager, Floral Direc…
Skills: Floral Design, Custom Arrangement Creation, Customer Service, Attention To Detail, Communication Skills
Dearborn, Michigan, United States · On-site
Dearborn Outpaitent Pharmacy - Casual PRN About the Unit The pharmacy department at Dearborn is responsible for providing medication reliably and safely for our patients. We are a resource for medication information for …
Skills: Pharmaceutical Care, Pharmacotherapeutic Recommendations, Medication Management, Supervision of Pharmacy Technicians, Clinical Pharmacy
Dearborn, Michigan, United States · On-site
$15/hr–$15/hr
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Loss Prevention
Dearborn, Michigan, United States · Hybrid
$113k–$213k/yr
In this position... The role of Manager, Experiential Marketing - Model e leads programs that bring the brand and product story to life through customer experiences, events, partnerships, and launch activations. Reportin…
Skills: Experiential Marketing, Event Management, Program Strategy, Budget Management, Agency Management
Dearborn, Michigan, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Staff Management, Store Operations, Merchandising, Training and Onboarding
Dearborn, Michigan, United States · On-site
$16/hr–$19/hr
Now Hiring: Deli Artist Lead 📍 Picasso Restaurant Group Café – U of M Dearborn Cafe Are you passionate about great food, teamwork, and creating an exceptional guest experience? Picasso Restaurant Group is looking for a …
Skills: Leadership, Deli Operations, Food Preparation, Team Training, Food Safety
Dearborn, Michigan, United States · On-site
Job DetailsJob Location: Westborn Fruit Market Inc - Dearborn, MI 48124Westborn Market | Deli Associate Job Title: Deli Associate Department: Deli Exemption Status: Non-exempt Reports to: Deli Manager, Deli Shift Leader …
Skills: Deli Slicing, Customer Service, Product Packaging, Inventory Rotation, Phone Etiquette
Dearborn, Michigan, United States · On-site
Job DetailsJob Location: Westborn Fruit Market Inc - Dearborn, MI 48124Westborn Market | Prepared Foods Associate Job Title: Prepared Foods Associate Department: Prepared Foods Exemption Status: Non-exempt Reports to: Pr…
Skills: Customer Service, Product Knowledge, Food Packaging, Merchandising, Inventory Rotation
Dearborn, Michigan, United States · On-site
$16/hr–$25/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Surveillance Techniques, De-escalation, Investigation, Evidence Preservation, Report Writing
Dearborn, Michigan, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Inventory Management, Order Fulfillment, Customer Service, Merchandising, Stockroom Organization
Dearborn, Michigan, United States · On-site
Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire re…
Skills: Supervisory Experience, Hiring Process, Organization Skills, Microsoft Office, Oral Communication
Dearborn, Michigan, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer Service, Wine Knowledge, Beer Knowledge, Retail Experience, Communication Skills
Dearborn, Michigan, United States · On-site
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Skills: Supervisory Experience, Computer Literacy, Oral Communication, Written Communication, Basic Mathematics
Dearborn, Michigan, United States · On-site
Job Description We are looking for a Pizza Maker / Cashier with hustle, personality and people skills. Your job responsibilities would include (but are not limited to): - Greeting customers, answering phones, taking orde…
Skills: Customer Service, Cash Handling, Food Preparation, Phone Etiquette, Time Management
Dearborn, Michigan, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended…
Skills: Consultative Sales, Financial Needs Assessment, Cross-selling, Customer Relationship Management, Risk Management
Dearborn, Michigan, United States · On-site
GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…
Skills: Loss Prevention, Theft Mitigation, Conflict Resolution, Customer Service, Security Monitoring
Dearborn, Michigan, United States • On-site
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The Customer Experience Supervisor is responsible for driving sales growth by leading associates and managing the store's checkout experience. Key duties include coaching staff on customer service, managing cashier performance, and coordinating new hire orientations and training.
Candidates must demonstrate leadership capabilities, a growth mindset, and the ability to think critically to solve business problems. The role requires the ability to manage personnel, maintain performance standards, and implement company strategies effectively.
General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies
Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
As we reinvent ourselves to fit the diversity of America, we are looking for motivated, talented people who can emerge as Warriors in our organization. JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career. We know success is built from the inside out, and our associates are the heartbeat of our Company! JCPenney is now part of Catalyst Brands.
Offices: 6502 Legacy Drive, Plano, Texas 75024, US
There are currently 104 open retail positions in Dearborn, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Ross Stores, Inc., Kroger, Domino's, Westborn Market, Event Network, LLC, among others. Browse the listings above to see every active employer.
Yes — 2 of the 104 open retail positions offer remote or hybrid work (1 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
