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Full-time
associate degree
Posted 2d ago
~40 hrs/week
Responsibilities
Oversee the daily performance, safety, and execution of delivery routes within assigned regions of Michigan. Provide hands-on leadership through driver coaching, training, and monitoring safety compliance using telematics data.
Requirements
Requires 2-5 years of experience in transportation or distribution operations, preferably in a Direct Store Delivery environment. An associate's degree in business is preferred along with knowledge of DOT, FMCSA, and OSHA regulations.
Full job description
About the role
The Assistant Transportation Manager supports the Director of Transportation by overseeing the day-to-day performance, safety, and execution of delivery routes within their assigned region (East or West Michigan).
This role is heavily focused on driver oversight, coaching, training, and safety compliance, ensuring routes are executed efficiently and in alignment with Cedar Crest Dairy’s service and safety standards. This is a hands-on leadership role that works closely with drivers in the field to reinforce expectations and drive continuous improvement.
What you'll do
Driver Oversight & Performance Management
Supervise and support Route Salesmen/Drivers within assigned region.
Monitor daily route execution to ensure on-time, accurate deliveries.
Conduct regular ride-alongs to evaluate driver performance and reinforce expectations.
Address performance concerns including attendance, productivity, and service levels.
Partner with the Director of Transportation and HR on performance management and corrective action.
Safety Leadership & Compliance
Enforce safety policies and expectations in daily operations.
Utilize Samsara data and coaching tools provided by the Safety & Compliance Coordinator.
Partner with the Safety & Compliance Coordinator on:
Driver coaching plans
Follow-up training
Incident response
Maintain direct accountability for driver behavior and compliance in their region.
Coaching, Training & Development
Train new drivers on routes, safety standards, delivery procedures, and customer expectations.
Provide ongoing coaching to improve driver efficiency, safety, and customer service.
Reinforce proper product handling and delivery best practices.
Identify development opportunities and recommend improvements.
Routing & Daily Operations Support
Support the Director in maintaining efficient routing and route coverage.
Assist with daily dispatch needs, including call-offs and route adjustments.
Help coordinate special deliveries and resolve day-of delivery issues.
Communicate route updates and expectations clearly to drivers.
Customer Service & Issue Resolution
Address and resolve delivery-related issues in a timely and professional manner.
Support drivers in maintaining strong customer relationships.
Ensure service expectations are consistently met across all routes.
Communication & Coordination
Serve as a key link between drivers, dispatch, warehouse, and leadership.
Ensure clear and consistent communication across teams to support daily operations.
Help eliminate operational silos by reinforcing teamwork and accountability.
Performance Tracking & Reporting
Track driver performance metrics, including:
Safety scores (Samsara)
On-time delivery
Route completion
Provide regular updates and insights to the Director of Transportation.
Identify trends and escalate concerns proactively.
Qualifications
Associate’s degree in business or related field preferred.
2–5 years of experience in transportation, distribution, or delivery operations.
Previous experience supervising or leading drivers preferred.
Experience in a Direct Store Delivery (DSD) environment is a plus.
Working knowledge of DOT, FMCSA, and OSHA regulations.
Strong coaching and leadership skills with a hands-on approach.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making ability.
Ability to multi-task and adapt in a fast-paced environment.
Proficiency in Microsoft Office (Excel and Word).
Experience with routing software and telematics systems (Samsara preferred).
Related keywords
TransportationLogisticsSamsaraDOTFMCSAOSHADirect Store DeliveryDSDRoute SalesTelematicsFleet SafetyPerformance MetricsDispatchRoute ExecutionDriver TrainingCompliance
At Cedar Crest, every member of the team believes that exceptional customer service is what sets us apart. We value our relationships with our customers, our suppliers, and with each other. Whether it’s putting together a free public ice cream day event or reversing a route to get a needed product to a customer, serving others is at the heart of all we do.
Offices: 5850 Balsam Dr, Hudsonville, Michigan 49426-1153, US
How many Logistics jobs are open in Dearborn, MI right now?
There are currently 146 open logistics positions in Dearborn, MI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Dearborn, MI?
Companies currently hiring include Ford Motor Company, Universal Logistics Holdings, Inc., Ross Stores, Inc., Penske Truck Leasing, Corewell Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Dearborn, MI?
Yes — 58 of the 146 open logistics positions offer remote or hybrid work (3 remote, 55 hybrid).
How do I apply for Logistics jobs in Dearborn, MI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.