Chicago, Illinois, United States · On-site
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders …
Skills: Inventory Management, Customer Service, Cycle Counting, Merchandising, Time Management
Chicago, Illinois, United States · Hybrid
$110k–$153k/yr
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Skills: Account Management, Business Planning, Forecasting, Promotional Strategy, Budget Management
Chicago, Illinois, United States · Hybrid
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We have flexibility for this role to be based at our corporate headquarters in Chicago or remotely in the Grand Rapids, MI, metro area. Reporting to our Director of Commerce Marketing, you will lead annual marketing plan…
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Chicago, Illinois, United States · On-site
$20/hr–$21/hr
ABOUT THE ROLE Location: Chicago store Status: Full Time Compensation: $20.00-$21.00/hr + Commission(s) + Tip(s) ABOUT THE ROLE Position Summary: The Kith - Treats Shift Supervisor assists the Shop Manager in planning an…
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Chicago, Illinois, United States · On-site
$20/hr–$24/hr
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits c…
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Chicago, Illinois, United States · Hybrid
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Chicago, Illinois, United States · On-site
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Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
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Chicago, Illinois, United States · On-site
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Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Visual Merchandising, Customer Service, Inventory Replenishment, Point-of-Sale Technology, Sales
Chicago, Illinois, United States · On-site
$15/hr–$20/hr
Benefits: Bonus based on performance Employee discounts Free uniforms Paid time off Training & development Cerologist / Licensed Esthetician (Part-Time) Waxing the City – Logan Square | Chicago, IL Love helping people fe…
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Chicago, Illinois, United States · On-site
$20/hr–$29/hr
About the role As an Assistant Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will support s…
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Chicago, Illinois, United States · On-site
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Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
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Chicago, Illinois, United States · On-site
Esthetician Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services tha…
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
$17/hr–$17/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Chicago, Illinois, United States · On-site
$17/hr–$18/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Automotive Parts Knowledge, Sales, Inventory Management, Communication
Chicago, Illinois, United States · On-site
$25/hr–$26/hr
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Chicago, Illinois, United States · On-site
$25/hr–$29/hr
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their…
Skills: Customer Service, Communication, Multitasking, Professionalism, Guest Relations
Chicago, Illinois, United States · On-site
$16/hr–$18/hr
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
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Chicago, Illinois, United States • On-site
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This role manages inventory integrity, product customization, and merchandising in the non-customer facing areas of the Harry Potter Chicago store. Additionally, the associate engages with guests to provide excellent service and support daily sales goals.
Candidates must have strong organizational and communication skills and proficiency in Microsoft Office. Open availability for a flexible schedule, including overnights, weekends, and holidays, is required.
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.
Warner Bros. Discovery is the world's leading media and entertainment company, with many titles and unique brands to fill every portfolio, including TV, film and streaming. We produce and distribute programs and services in more than 220 countries and territories, in more than 50 languages, to inform, inspire, laugh and Major brands and networks under the Warner Bros Discovery umbrella include. Discovery Channel, discovery+, CNN, DC, Eurosport, HBO, HBO Max, HGTV, Food Network and others. For more information, visit www.wbd.com
The Job
Warner Bros. Worldwide Studio Tours and Retail division is home to an expanding portfolio of Warner Bros. Discovery-owned visitor attractions and experiential retail stores around the world, each created with visitor engagement and exceptional customer service at their heart. The division includes Warner Bros. Studio Tour London – The Making of Harry Potter and Warner Bros. Studio Tour Tokyo – The Making of Harry Potter which opened in 2023. The division also supports Warner Bros. Studio Tour Hollywood, a guided tour showcasing the production secrets behind the best loved films and television shows in the world of entertainment at the studios where they were made.
Warner Bros. Worldwide Studio Tours and Retail specializes in experiential retail and is home to The Harry Potter Shop at Platform 9 ¾, Harry Potter New York – the iconic flagship store as well as offering an online experience at Harrypottershop.com.
This position will support Inventory operations at the Harry Potter Chicago store by maximizing customer and fan engagement in an awe inspiring, best in class retail environment. This role primarily supports the store with operational responsibilities in the non-customer facing areas surrounding inventory integrity, product customization and merchandising. Additionally, you will be expected to connect with our guests by providing excellent service and addressing their needs to enhance their shopping experience.
The Daily
Follow guidance and direction from the Assistant Store Manager (ASM) and Lead when they are present.
Work effectively and productively with other associates to ensure high standards of service and operational efficiency.
Participate in training sessions and apply knowledge of brand and product information to daily tasks.
Foster a positive and respectful work environment.
Adhere fully to store dress code.
Be on time to all scheduled shifts
Adhere to all brand standards and procedures in the Inventory Operation areas.
Assist with daily opening and closing procedures as directed by the Lead or ASM.
Help maintain a clean and safe work environment by following safety guidelines, training and equipment maintenance.
Support inventory management tasks, including conducting cycle counts, making inventory adjustments, and handling stock placements and transfers.
Assist in managing store inventory and replenishment as needed.
Assist with customization of products using personalization machines.
Assist store visual teams to maintain and setup planograms.
Ensure that personalization orders are accurate and processed in a timely manner.
Contribute to achieving daily sales goals by actively engaging with customers and supporting sales initiatives.
Follows store and company priorities to achieve targeted results.
Focus on improving Units Per Transaction (UPT) and Average Price Transaction (APT) through direct interaction and customer service.
Support the ASM and Lead in addressing and resolving guest issues to ensure satisfaction and adherence to service standards.
Provide a positive and seamless experience for guests by delivering excellent service.
Support the ASMs and Leads in addressing and resolving guest issues to ensure satisfaction and adherence to service standards.
Prioritizes customer engagement throughout the store.
The Essentials
Good understanding of business and financial concepts and demonstrated ability to lead the team to drive results.
Established time management, prioritization, and organizational skills.
Ability to communicate clearly and effectively with a positive attitude.
Proficiency with Word, Excel, PowerPoint.
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia’s premium entertainment, sports and news assets with Discovery’s leading non-fiction and international entertainment and sports businesses. ****Please be aware of recruitment scams by individuals posing as employers and encouraging candidates to apply for, interview and/or accept nonexistent job opportunities as a means to solicit personal information or money. The online scammers have become much more sophisticated in their attempts to lure victims. Employment opportunities and job offers at Warner Bros. Discovery will always come from our Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. WBD does not extend job offers via email or on any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @wbd.com. A valid link for employment with Warner Bros. Discovery can be found at https://careers.wbd.com/global/en. If you believe you have been contacted by a scammer and may be the victim of fraud or identity theft, you should report details to the police where you live. You can also report job scams to the FTC. Learn more at https://consumer.ftc.gov/articles/job-scams. *****
Offices: New York City, US
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