Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Ballarat, Victoria, Australia · On-site
Entry level
Employment TypePermanent Closing Date10 Sept 2026 11:59pm Job TitleTelstra Retail: Customer Service & Sales Consultant (Expression of Interest) Job Summary As a Retail Sales Consultant, you are passionate about delightin…
Skills: Customer Service, Consultative Selling, Communication Skills, Problem Solving, Sales Target Achievement
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Part-time
30% Off Telstra Services, Exclusive Offers With Over 240 Brands And Partners, 16 Weeks Paid Parental Leave, Telstra Extra Day Off, Gender Affirmation Leave, Cultural Leave
Posted 1d ago
Apply by Sep 11
~40 hrs/week
Responsibilities
Deliver exceptional in-store customer journeys by identifying the right telecommunications products and services for customers. Meet and exceed sales targets and KPIs while collaborating with the team to maintain a welcoming store environment.
Requirements
Candidates should possess strong communication skills, a solution-oriented approach, and a drive to achieve sales targets. Previous customer-facing experience is preferred but not required.
Full job description
Employment Type
Permanent
Closing Date
10 Sept 2026 11:59pm
Job Title
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
Opportunities available across these locations:
BENDIGO (MARKETPLACE)
BENDIGO (LANSELL PLAZA)
GISBORNE
BALLARAT
WENDOUREE
SUNBURY
What You’ll Be Doing:
Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
Is it You We’re Looking For?
Great Communication Skills: You’re a natural at connecting with people and making their day better.
Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
Resilience and Positivity: You have a can-do attitude, even when things get busy.
Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!
How to Apply:
Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.
Join Us at Telstra Retail:
When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!
Telstra InfraCo is Telstra’s specialist infrastructure business. We are committed to partnering with our customers to accelerate business opportunities by accessing our diverse national telecommunications infrastructure.
Telstra InfraCo’s growing asset portfolio includes 250,000 kilometres of fibre optic cable, 370,000 kilometres of duct, 160,000 poles, and thousands of fixed network facilities including data centres, cable landing stations and satellite ground stations. Telstra InfraCo supports Australia’s fixed and mobile networks, and has access to 400,000 kilometres of sub-sea cables enabling greater connectivity and reach for our customers globally.
Our unrivalled expertise and proven infrastructure experience tells us what works today, and shapes how we are building for tomorrow.
How many Retail jobs are open in Bendigo, Australia right now?
There are currently 27 open retail positions in Bendigo, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Bendigo, Australia?
Companies currently hiring include OTR, Aussie, Bunnings, Hungry Jack's® Pty Ltd, JB Hi-Fi, among others. Browse the listings above to see every active employer.
How do I apply for Retail jobs in Bendigo, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.