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Full-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
The Counter Parts Sales Representative is responsible for assisting customers with heavy-duty parts inquiries and sales both by phone and in person. They must also manage inventory, process warranties, and maintain an organized and professional counter area.
Requirements
Candidates must have a High School Diploma or GED and at least 2 years of sales experience, preferably in heavy-duty automotive parts. Proficiency in Windows XP, Excel, Word, and Outlook is required along with strong communication and active listening skills.
Full job description
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride.
DUTIES & RESPONSIBILITIES
Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
Locate and obtain ordered part for customer from central warehouse or branch.
Determine sales price for customers for each sale in accordance with company procedure.
Handle warranty or defective parts for customers in accordance with company procedure.
Write up approved charge sale in accordance with company procedure
Special order parts on an emergency basis when necessary and appropriate.
Process approved credits for customer when merchandise is returned.
Maintain confidentiality of pricing lists and structures as required by company procedure.
Answer customers’ questions about products, prices, availability, and product features.
Provide customers with current product catalogs.
Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.
EDUCATION AND SKILLS
High School Diploma (or GED or High School Equivalence Certificate
Intermediate knowledge level of Windows XP (excel, word and outlook)
Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
Communicating: Conveying information to others in an effective manner.
Time management: Managing one’s time and the time of others.
Persuasion: Persuading others to change their minds or behavior.
Service orientation: Actively looking for ways to help people.
EXPERIENCE
Minimum of 2 years’ experience in sales; sales of heavy-duty automotive parts preferred.
WORKING CONDITIONS
WORK ENVIRONMENT
Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise
PHYSICAL DEMANDS AND EQUIPMENT
The information to follow identifies the average physical demands for the job role. This form is included with the job description to inform the necessary physical requirements for the Job. This is general guidance; site specific physical demands could be different: Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Related keywords
SalesHeavy-duty PartsAutomotiveCustomer ServiceInventoryWarrantyWindows XPExcelWordOutlookDistributionRetailWholesaleLogisticsParts CatalogCustomer Support
FleetPride, Inc.
Headquartered in Irving, TX, FleetPride is the nation’s largest distributor of truck and trailer parts and service in the independent heavy duty aftermarket. FleetPride’s sophisticated network of 450+ locations, which includes 110+ service centers and 6 distribution centers means customers get the parts and services they need, when and where they need them. Customers can click, talk, chat or visit with FleetPride’s team of 5,500+ experts empowered and motivated to solve problems and create tailored solutions for each customer’s unique needs.
FleetPride needs exceptional people to support our ambitious growth plans! We offer competitive compensation and benefits, and exciting opportunities for career development.
Our mission is to be the most reliable parts supplier in every market we serve, and we’ve earned a loyal and growing customer base by providing outstanding service and value.
FleetPride offers advantages to large fleets and small operators alike, and capabilities that no other distributor can match. Our local knowledge allows us to tailor products and services to the unique needs of area customers, while our national footprint allows for consistent, reliable service at every branch and service location. FleetPride’s supply chain expertise ensures that our customers get what they need, when and where they need it, and helps them keep their trucks where they belong – on the road!
FleetPride serves a diverse customer base across multiple industries, including freight and shipping, leasing services, agriculture, food and beverage, construction and waste management.
Offices: 600 East Las Colinas Blvd., Suite 400, Irving, TX 75039, US
FleetPride provides a full spectrum of heavy-duty truck and trailer parts.Distribution and management of parts for heavy and medium trucks and trailers.and Recognized as a high quality remanufacturer of brake shoes and driveline componentsAutomotiveShipping & TruckingTransportation and logistics
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