Goodlettsville, Tennessee, United States · Remote OK
Mid level$1.5B raised
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Skills: Workers Compensation Claim Handling, Problem Solving, Decision Making, Organizational Skills, Customer Service
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AUTOMOTIVE PARTS SPECIALIST - LEXUS OF COOL SPRINGS
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AUTOMOTIVE SALES ASSISTANT - LEXUS OF COOL SPRINGS
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Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
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Full-time
bachelor degree
Company Performance Bonus
Posted 26d ago
Apply by Jul 13
~40 hrs/week
Remote in Goodlettsville, Tennessee, United States
Responsibilities
Manage workers' compensation claims by investigating incidents, determining compensability, and coordinating medical and disability management. Partner with employees, medical providers, and attorneys to support return-to-work efforts and ensure compliance with state laws.
Requirements
Requires extensive insurance claims background with a focus on workers' compensation and 1-2 years of related experience preferred. A college degree is preferred, along with proficiency in Microsoft Office and knowledge of medical and legal terminology.
Full job description
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview
Summary of role:
Responsible for managing workers’ compensation claims by investigating reported incidents, determining compensability, coordinating medical and disability management, evaluating claim exposure, and ensuring compliance with state laws and reporting requirements. This role partners with injured employees, store personnel, medical providers, attorneys, case managers, and other service providers to support return-to-work efforts, manage benefits, control claim costs, develop strategic resolution plans, and maintain compliance with applicable workers’ compensation regulations and licensing requirements.
Job Details
• Conduct interviews with injured employees, store personnel, and medical care providers within 24 hours of receiving a reported incident. Utilize complex problem-solving, critical-thinking, and organizational skills to evaluate compensability and effectively manage claim assignments. Maintain communication with appropriate parties throughout the life of the claim to support proper medical and disability management and resolution. 20%
• Utilize professional experience and investigative skills to evaluate claim exposure and develop action plans related to medical management, disability management, and claim resolution. 20%
• Proactively coordinate and communicate with physicians, injured employees, and store personnel regarding light-duty or full-duty return-to-work opportunities, payment of appropriate benefits, and utilization of in-house and field nurse resources for medical and disability management. 15%
• Evaluate requests for medical care to determine causation and relatedness in compliance with state requirements. Timely assess and pay medical and indemnity benefits in accordance with applicable laws and complete all required state reporting. 15%
• Coordinate and communicate with service providers, including defense attorneys, medical case managers, and private investigators, to minimize claim expenses and maximize outcomes. 10%
• Develop and maintain a proactive strategic action plan throughout the life of each claim. Resolve claims efficiently and provide recommendations for claim resolution in accordance with best practices and state requirements. 10%
• Maintain working knowledge of multiple state workers’ compensation laws and regulations and maintain all required state licensing. 10%
Qualifications
Extensive claim handling experience with emphasis on workers’ compensation.
Possess complex problem solving and strong decision-making skills.
Strong organizational skills and the ability to prioritize.
Customer service oriented and works well in a team environment.
Excellent written and verbal communication skills.
Must be detail oriented and able to meet deadlines.
Ability to handle confrontational situations in a mature and professional manner.
Working knowledge of medical and legal terminology.
Working knowledge of Microsoft Office programs
Must have extensive insurance claims background and experience with emphasis on workers’ compensation
1-2 years of related experience preferred. College degree preferred but not required. Equal education and experience may be considered.
The salary range for this position is $60,000–$67,000, with final compensation determined by factors including education, experience, skills, and qualifications. This role is also eligible for a company performance bonus.
Dollar General has been Serving Others for approximately 85 years. With approximately 20,000 stores, we serve communities across the country, from right around the corner. We exist to provide convenience, quality, and value, so our customers can get back to what's important. Our products include high-quality private labels to America's most-trusted brands. And we're here to fill more than just carts.
For anyone working to create a meaningful career, a better life for themselves. their loved ones and neighbors - we're here for it. Here for What Matters.
Offices: 100 Mission Ridge, Goodlettsville, TN 37072, US
Retail and Consumer Good ProductsConsumer GoodsE-CommerceRetailShopping
Based on 692 listings with disclosed salaries, most retail jobs in Tennessee pay between $44k–$115k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Tennessee right now?
There are currently 10,287 open retail positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., AutoZone, CVS Health, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Tennessee?
Yes — 190 of the 10287 open retail positions offer remote or hybrid work (58 remote, 132 hybrid).
How do I apply for Retail jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.