Gallipolis, Ohio, United States · On-site
$12/hr–$13/hr
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full p…
Skills: Payment Collections, Lease Agreement Renewals, Customer Relationship Management, Negotiation, Persuasion
Dayton, Ohio, United States · On-site
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Customer Service, Cash Handling, Inventory Sorting, Pricing, Shipping and Receiving
Greenville, Ohio, United States · On-site
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Customer Service, Cash Handling, Inventory Sorting, Pricing, Shipping And Receiving
Barberton, Ohio, United States · On-site
$13/hr–$14/hr
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full p…
Skills: Payment Collections, Negotiation, Persuasion, Customer Relationship Management, Multi-tasking
Eaton, Ohio, United States · On-site
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Cashiering, Banking Procedures, Inventory Management, Employee Supervision, Merchandising
Miamisburg, Ohio, United States · On-site
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Cashiering, Customer Service, Inventory Management, Pricing, Shipping and Receiving
Dayton, Ohio, United States · On-site
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Cashiering, Customer Service, Inventory Management, Pricing, Shipping and Receiving
Carlisle, Ohio, United States · On-site
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Retail Operations, Staff Supervision, Cash Handling, Merchandising, Inventory Management
Portsmouth, Ohio, United States · On-site
$15/hr–$18/hr
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Box Truck Driving, Loading and Unloading, Route Navigation, Vehicle Maintenance, Customer Service
Monroe, Ohio, United States · On-site
Blue Chip Pros is a leading commercial cleaning business dedicated to the highest standards of quality and integrity. We specialize in customizing our services to your facility's needs. Our clients include commercial off…
Skills: Janitorial Work, Sanitization, Floor Care, Vacuuming, Chemical Safety
South Point, Ohio, United States · On-site
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Cashiering, Customer Service, Inventory Management, Pricing, Shipping and Receiving
Willowick, Ohio, United States · On-site
$14/hr–$15/hr
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full p…
Skills: Communication Skills, Electronics Knowledge, Customer Service, Vehicle Operation, Merchandise Installation
Saint Marys, Ohio, United States · On-site
Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvant…
Skills: Customer Service, Cash Handling, Retail Sales, Inventory Management, Merchandising
Sunbury, Ohio, United States · On-site
$12/hr–$13/hr
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, &ldquo…
Skills: Customer Engagement, Retail Operations, Inventory Management, Sales Driving, Active Listening
Fairview Park, Ohio, United States · On-site
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: Retail Operations, Customer Engagement, Inventory Management, Sales Driving, Active Listening
Akron, Ohio, United States · On-site
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I&rs…
Skills: Retail Management, Sales Leadership, Customer Service, Inventory Management, Staff Training
Brunswick, Ohio, United States · On-site
Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Penn…
Skills: Customer Service, Cash Handling, Inventory Management, POS Systems, Merchandising
Bowling Green, Ohio, United States · On-site
Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Penn…
Skills: Leadership, Problem Solving, Communication, Customer Service, Inventory Management
Wooster, Ohio, United States · On-site
SERVICE CENTER: This person's primary duties include working in the Service Center, and performing those tasks most closely associated with the direct customer interaction "at the window": Customer Relations, Check Cashi…
Skills: Customer Relations, Cash Handling, Check Cashing, Lottery Sales, Merchandise Returns
Wadsworth, Ohio, United States · On-site
BAGGER: This person's primary duties involve the day-to-day operation of the store's grocery bagging, pick-up lane, and the parking lot activities. Secondary duties assume related activities as required or assigned. Avai…
Skills: Grocery Bagging, Customer Relations, Organization, Productivity, Reliability
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Drive payment collections and lease renewals by coaching customers and building strong relationships via phone and face-to-face interactions. Manage account upkeep, perform home visits, and assist with merchandise returns and deliveries.
Must be at least 21 years old with a valid driver's license and a satisfactory driving record. Requires the ability to lift up to 50 lbs independently and a preference for two years of retail or customer service experience.
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
Customer Accounts Advisor
The salary range for this role is $12.25 to $13.00 per hour/annually*. This position is also eligible for incentive pay based on performance.
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Requirements
Aaron’s Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
About Aaron’s
At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is an Equal Opportunity Employer.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [email protected].
Headquartered in Atlanta, The Aaron's Company, Inc. is a leading, technology-enabled, omnichannel provider of rent-to-own and retail purchase solutions of appliances, electronics, furniture, and other home goods across its brands: Aaron's, BrandsMart U.S.A., and BrandsMart Leasing. Aaron's offers a direct-to-consumer lease-to-own solution through its approximately 1,100 Company-operated and franchised stores in 47 states and Canada, as well as its e-commerce platform. BrandsMart U.S.A. is one of the leading appliance retailers in the country with 12 retail stores in Florida and Georgia. BrandsMart Leasing offers lease-to-own solutions to customers of BrandsMart U.S.A. For more information, visit Aarons.com and brandsmartusa.com.
Offices: 400 Galleria Pkwy, Ste 300, Atlanta, GA 30339, US
Based on 1291 listings with disclosed salaries, most retail jobs in Ohio pay between $45k–$108k per year. Individual offers vary with seniority, company size, and specialization.
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