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Part-time
Health insurance, Training & development, Vision insurance, 401(k), Dental insurance, Employee discounts
Posted 19d ago
~9 hrs/week
Responsibilities
The Spa Receptionist welcomes guests, manages bookings, and processes payments while maintaining a clean front desk area. They also educate clients on Recovery Lounge services and provide general administrative support to other departments.
Requirements
Candidates must be able to work specific part-time shifts on Wednesdays and Sundays. The role requires a commitment to completing mandatory hospitality training within the first 90 days of employment.
Full job description
Benefits:
Health insurance
Training & development
Vision insurance
401(k)
Dental insurance
Employee discounts
Your Role as a Spa Receptionist:
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.
Welcome with Warmth: Greet members by name with a smile, creating a positive first impression
Maintain a Pristine Space: Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
Professional Communication: Answer incoming calls and direct them with professionalism and care
Appointment Management: Coordinate with spa staff to manage bookings, ensuring seamless scheduling
Handle Transactions: Process payments accurately and maintain a balanced cash drawer at the end of each shift
Client Connection: Make reminder and confirmation calls to ensure clients are well-informed about their appointments
Be an Expert: Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
Respond & Support: Address members’ questions and concerns and provide additional support to other departments as needed
What We Offer:
Insurance: Dental, and Vision through Blue Cross Blue Shield of Illinois
401K: Company match
Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).
Continued Education: Access to FFC University courses and discounted certifications.
Other Perks:
Club Membership: Complimentary access to all FFC locations.
Discounts: 25% off Spa, Retail, and Fitness classes.
Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
Inclusive Culture: A welcoming and diverse team environment.
Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
Related keywords
Spa ReceptionHospitalityCustomer ExperienceBooking ManagementRecovery LoungeRetail SalesFront Desk OperationsClient CommunicationWellness Industry
Fitness Formula Clubs is a Chicago-based industry leader in health & wellness with 10 upscale clubs throughout the city.
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
1984
Headquarters
Chicago, IL
LinkedIn followers
11,692
Fitness Formula Clubs was established in 1984 by Founder and CEO Gale Landers and operates 10 upscale, mid and large size multi-use health, sports, fitness and spa centers throughout the Chicagoland area.
If you are looking to build a career and make an impact in people's lives, FFC is where you want to be.
Our relentless pursuit to exceed member expectations and employ the friendliest, most-qualified and engaged staff is fundamental to our DNA. Our clubs share a common vision of excellence designed to provide individualized member results, valued career paths for our staff and strong financial returns to our investors.
Offices: 619 W Jackson Blvd, Chicago, IL 60661, US · 3228 N Halsted St, Chicago, Illinois, US · 3657 N Pine Grove Ave, Chicago, Illinois, US · 1030 N Clark St, Chicago, Illinois, US · 939 W North Ave, Chicago, Illinois, US
FitnessNutritionWellnessYogaGroup FitnessSpinningPilatesSpaWeight TrainingPersonal Training
Based on 1784 listings with disclosed salaries, most retail jobs in Illinois pay between $50k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Illinois right now?
There are currently 16,580 open retail positions in Illinois listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Illinois?
Yes — 431 of the 16580 open retail positions offer remote or hybrid work (122 remote, 309 hybrid).
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