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$20/hr–$21/hr
Other
high school
Medical, Dental, Vision, Hsa/Fsa plans, Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance, Critical illness
Posted 16d ago
Apply by Jul 24
~40 hrs/week
Responsibilities
The role focuses on building customer relationships through expert product guidance, accurate quoting, and efficient order management. Responsibilities also include managing showroom operations, coordinating logistics, and handling daily cash register procedures.
Requirements
Candidates must have a high school diploma and at least 2 years of inside sales experience, preferably handling incoming calls. Proficiency in Windows operating systems and experience with forklift operation are also required.
Full job description
About Us
Company Overview
Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.
Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowe’s, we are investing in strong, forward-thinking talent to support our long-term success.
Overview
Position Overview
At Foundation Building Materials (FBM), Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.
Responsibilities and Qualifications
Key Responsibilities
Customer Service & Sales Support
Maintain professional, courteous communication with customers before, during, and after sales
Provide knowledge on products and generate accurate quotes and proposals
Assist walk-in customers and handle inquiries or complaints promptly
Drive profitable sales through effective selling, upselling, and cross-selling
Order Management & Communication
Enter orders, pricing, and customer data into systems accurately
Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
Collaborate with outside sales reps and internal teams to fulfill customer needs
Inventory & Showroom Operations
Maintain stock levels, organize the showroom, and support physical inventories
Schedule and coordinate inbound/outbound deliveries and shipping logistics
Negotiate freight rates and manage inventory movement efficiently
Cash Handling & System Use
Operate and balance the cash register and drawer daily using proper procedures
Utilize management software for billing, reporting, and project tracking
Product & Project Knowledge
Maintain up-to-date product expertise
Manage documentation and order details for large or complex projects
Logistics & Operations Coordination
Coordinate deliveries with Operations staff
Coordinate purchase and delivery of special products
Trainings
Must attend all required meetings in relation to sales and all company required training programs
Miscellaneous
Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
Other duties as assigned
Qualifications
High school diploma or equivalent required
2+ years inside sales experience (incoming call preferred)
Excellent verbal communication skills and telephone manner
Ability to focus on different tasks and use time efficiently to achieve desired outcomes
Familiarity with Windows operating systems
Warehouse work which includes forklift experience/training
Compensation and Benefits
Reports To
Branch Manager
Compensation
The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.
Base:$20.00-21.00 per hour
Job Type:Full-Time
Benefits
At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:
Medical
Dental
Vision
HSA/ FSA plans
Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at [email protected].
Posting Period
This job will be posted for at least 5 days, starting on the initial post date reflected above.
Supplying North America with Quality Building Materials
Industry
Wholesale Building Materials
Company size
5,001-10,000 employees
Founded
2011
Headquarters
Santa Ana, California
LinkedIn followers
19,697
Foundation Building Materials (FBM) is North America's leading specialty building materials distributor, operating 370+ locations across the US and Canada. Since 2011, we've served 60,000+ customers through our comprehensive family of brands including RIS, PacSource, and Unified Door and Hardware Group. Together, we provide essential construction materials including gypsum wallboard, suspended ceilings, metal framing, insulation, and more.
At FBM, we're not just in the business of providing building materials—we're in the business of building relationships. Our team members are the cornerstone of the FBM experience, embodying our commitment to service, integrity, and community.
Connect with FBM to learn how we can support your construction projects with quality materials, innovative business platforms, and unmatched expertise.
Offices: 2520 Red Hill Ave, Santa Ana, California 92705, US
Building MaterialsDrywallSteel StudsAcoustical CeilingsInsulationTools and FastenersStuccoLath and PlasterInsulationWallboard
Based on 1783 listings with disclosed salaries, most retail jobs in Illinois pay between $50k–$120k per year. Individual offers vary with seniority, company size, and specialization.
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