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$22/hr–$25/hr
Full-time
high school
Incentive Plan Participation, Company subsidized Medical Insurance, Company subsidized Dental insurance, Company paid Short Term Disability insurance, 401(k) with 10% match, Paid time off
Posted 15d ago
~40 hrs/week
Responsibilities
The Assistant Manager supports the General Manager in overseeing store operations, managing promotions, and handling merchandise ordering. They are also responsible for hiring, training, and motivating sales associates to meet store goals and provide excellent patient care.
Requirements
Candidates must have a high school diploma and experience working in an optical dispensary and retail sales. Proficiency in office productivity tools and the ability to travel up to 10 miles for location coverage are required.
Full job description
Description
Big City Optical is a leading firm in the optical industry, recognized for our innovative products and commitment to excellence. We are currently seeking an Assistant Manager to join our team and support the company’s mission of providing preeminent eye care in our communities.
The assistant manager assists the General Manager with developing and managing promotions, ordering merchandise and managing all operational aspects of running the business. In addition to the day-to-day tasks, the assistant manager will hire and train sales associates to work on the floor as well as be adept at organizing and solving problems.
Assistant Manager Duties and Responsibilities
Assist the general manager in organizing, planning, and implementing strategies to drive growth and efficiency of the store operations.
Coordinate operations and ensure schedules are received to meet staff coverage objectives.
Supervise and motivate staff to meet and exceed store goals.
Monitor retail operating costs, budgets, and resources.
Support the recruitment process for open roles in the store and assist with training & development.
Ensure staff are well versed in Big City Optical’s value proposition and are comfortable communicating and evangelizing it with clients.
Communicate with clients and evaluate their needs and specifications.
Proactively listen to clients and look for opportunities to exceed their expectations.
Assist clients with frame selection.
Educate on lens options.
Ensure the store operations adhere to the company’s policies and guidelines.
Participate in off hours inventory count work as needed.
Create reports, analyze, and interpret retail data to assist the General Manager with District Reporting
Process payments and maintain order and patient care systems as required.
Additional responsibilities as assigned to support the overall success of the store.
Requirements
Assistant Manager Requirements and Qualifications
High School diploma or equivalent experience
Experience in retail service or sales
Excellent customer service
Proficiency in office productivity technologies (Microsoft, G-Suite etc.) and the ability to learn and use new technologies for day-today patient and business transactions.
Ability to effectively train and motivate sales associates.
Excellent organizational, collaboration, problem-solving, project management and communication skills
Ability to stay on top of industry trends.
Adhere to company policies on attendance, dress code and workplace safety.
Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed.
Experience working in an optical dispensary. (required)
Multilingual Preferred not required - fluent in English and Spanish
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, climb-up or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Depth perception and Ability to adjust focus.
Pay: $22-25 per hour
Benefits:
Incentive Plan Participation
Company subsidized Medical Insurance
Company subsidized Dental insurance
Company paid Short Term Disability insurance
401(k) with 10% match
Paid time off
Employee discount plan
Related keywords
Optical IndustryRetail OperationsPatient CareInventory CountDistrict ReportingLens OptionsFrame SelectionStaff SupervisionValue PropositionRetail Data AnalysisMicrosoftG-SuiteOptical DispensaryCustomer Service
Big City Optical is a Chicago based eyecare boutique with multiple locations in Lakeview, East Lakeview, Andersonville, Pilsen, Wilmette, and more. Our team is passionate in providing quality eye care and products that are easy to understand so that clients understand what they are purchasing. We accomplish this goal by providing our clients experienced optometrists that include specialties like Vision Therapy and Low Vision. We simplify the frame selection process by curating our offering to only include contemporary current trends. Our team thrives on providing exceptional service and an amazing selection of prescription glasses and sunglasses.
Offices: 3708 N Southport Ave, Chicago, Illinois, US · 1350 W 18th St, Chicago, Illinois, US · 3232 N Broadway St, Chicago, Illinois 60657, US · 38 E Grand Ave, Chicago, Illinois 60611, US · 9 W Madison St, Chicago, Illinois 60602, US
Based on 1784 listings with disclosed salaries, most retail jobs in Illinois pay between $50k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Illinois right now?
There are currently 16,330 open retail positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Illinois?
Yes — 429 of the 16330 open retail positions offer remote or hybrid work (121 remote, 308 hybrid).
How do I apply for Retail jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.