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Directs front-end grocery store operations to ensure an outstanding shopping experience and accurate transaction recording. Manages courtesy clerks and cashiers while overseeing ordering and merchandising for various departments.
Requirements
Must be at least 18 years old, or 21 if serving alcohol. Requires the ability to work in a fast-paced environment and perform physical tasks including lifting up to 50 lbs.
Full job description
Position Purpose: An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store’s operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled.
Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
A Customer Service Team Lead’s responsibilities include:
Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you.
Creating a store environment members want to work in, and customers want to shop in.
Operating a cash register and manning the store’s customer service counter.
Directing all operations on the front end of the grocery store.
Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service.
Observing and enforcing all store rules and company policies.
Helping to select and train new team members.
Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team.
Ensuring compliance with all heath department and weights and measures department policies and requirements.
Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays).
Ensuring company safety guidelines are being followed by all team members.
All other related duties as assigned.
Employees may occasionally experience the following physical demands for an extended period:
Medical, dental, and vision insurance for yourself and eligible dependents
Tuition Reimbursement for qualified courses
Scholarship opportunities for continued education
Store discount programs (10% off household groceries)
Fun work environment where you have the opportunity to nourish your community
Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.
For Internal Transfers/Promotion/Rehire Candidates:
Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
You may be asked to accept a part-time position if that is the only position available
Rehires must be approved by an HRBP
Related keywords
Retail ManagementGrocery StoreFront End OperationsCustomer Service CounterMerchandisingHealth Department ComplianceWeights and MeasuresStaff CoachingInventory ManagementRetail Safety
Bashas’ – the family-owned grocer that operates Food City, AJ’s Fine Foods, Eddie’s Country Store, and both Bashas’ and Bashas’ Dine supermarkets – is an Arizona-based company founded by brothers Ike and Eddie Bashas, Sr. With more than 100 grocery stores, it is one of the largest employers in the state and one of the Best Places to Work in Arizona. Since the company’s inception in 1932, Bashas’ has given back more than $100 million to the communities it serves.
Offices: 2650 W Geronimo Pl, Chandler, Arizona 85224, US
Based on 561 listings with disclosed salaries, most retail jobs in Arizona pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Arizona right now?
There are currently 10,768 open retail positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Arizona?
Companies currently hiring include Domino's, Kroger, Costco Wholesale, Circle K, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Arizona?
Yes — 170 of the 10768 open retail positions offer remote or hybrid work (56 remote, 114 hybrid).
How do I apply for Retail jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.