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Customer Service Rep (05379) - 1842 Glenn Street SW
Decatur, Alabama, United States · On-site
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Full-time, Part-time
Competitive Pay, Flexible Schedules, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance
Posted 50d ago
~40 hrs/week
Responsibilities
Greet guests and provide excellent customer service while accurately taking orders and suggesting menu additions. Prepare and serve food according to brand standards while maintaining a clean and safe restaurant environment.
Requirements
Candidates must be at least 16 years old, dependable, and coachable, with no prior experience required. Physical ability to stand for long periods and lift up to 50 lbs is necessary.
Full job description
TEAM MEMBER JOB SUMMARY… What is this job about?
Our Team Members are comfortable serving and interacting with our loyal customers. If you are energetic, outgoing, friendly, and passionate about serving high-quality food and providing great customer service, you’ll love it here. We have opportunities for experienced job seekers and those seeking their first job. We work with your schedule. Part-time and full-time opportunities for Team Member Positions. Our team members are typically trained on more than one station to ensure we can provide our guests with the best experience possible.
The position includes, but is not limited to, the following essential job responsibilities:
TEAM MEMBER JOB RESPONSIBILITIES… What is expected of me at work?
· Greet guests with a genuine smile and warm, inviting spirit.
· Provide excellent guest service and meet customer needs in a timely and effective manner.
· Use a headset (if applicable) to take customer orders, receive directions, and/or give directions.
· Accurately capture orders and suggest great additions using menu knowledge.
· Prepare and serve food according to brand recipes and quality standards.
· Follow food safety, general safety, and sanitation protocols.
· Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.
· Clean and operate all equipment in a safe and proper manner.
· Adhere to safe work practices.
· Follow and comply with all applicable health department regulations as well as company policies and procedures.
· Keep accurate cash, sales, and inventory control records.
TEAM MEMBER CORE COMPETENCIES… What soft skills will help me be successful on the job?
· Friendly, smiling, cheerful with a positive attitude
· Loves serving and helping others
· Passionate about guest service
· Team player
· Acts with integrity
· Works efficiently and with a sense of urgency
· Excellent listening and communication skills
TEAM MEMBER BENEFITS… What is in it for me?
Competitive
Pay
Flexible
Schedules
Health, Dental, and Vision Insurance
Life Insurance
Short/Long Term Disability
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Matching 401k Plan
Discount Meal Benefit
Wait periods may apply
TEAM MEMBER JOB REQUIREMENTS… What are the minimum job requirements?
· At least 16 years of age
· Dependable
· Coachable
· Work experience preferred but not required. We train!
Physical/Mental ability to:
· Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.
· Frequently bend, kneel, squat, stand, walk, and twist at waist.
· Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.
· Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
· Occasionally climb and descend ladders.
· Remain active, standing for long periods without a break.
· Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.
Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.
Related keywords
Food ServiceHospitalityGuest RelationsFood SafetyHealth Department RegulationsInventory ControlFast FoodCustomer ExperienceSanitationPoint of Sale
Our mission is to serve delicious food, foster a welcoming workplace, and actively contribute to our community.
Industry
Restaurants
Company size
1,001-5,000 employees
LinkedIn followers
62
Join Cedartown Foods—Where Passion Meets Purpose!
At Cedartown Foods, we believe in creating small moments of joy—not just for our customers, but for our team members too. Our mission is to serve delicious food, foster a welcoming workplace, and actively contribute to our community.
Why Join Us?
• Be part of a company that strives to be the employer of choice, offering a supportive and growth-oriented environment.
• Share your passion for quality food and exceptional customer service.
• Have your contributions valued and your success celebrated.
As we continue to expand, our vision is to become the premier operator of quick-service restaurants. When you join Cedartown Foods, you’re joining a team that values excellence, hospitality, and innovation.
Ready to Make Every Moment Delicious? Apply today and become a part of Cedartown Foods—where we bring joy to the table and growth to your career!
Bojangles franchise:
https://olivia.paradox.ai/co/CedartownFoodsBojangles/Jobs
Jersey Mikes franchise:
https://olivia.paradox.ai/co/CedartownFoodsJerseyMikes/Jobs
Based on 353 listings with disclosed salaries, most retail jobs in Alabama pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Alabama right now?
There are currently 7,048 open retail positions in Alabama listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Alabama?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Express Oil Change & Tire Engineers, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Alabama?
Yes — 24 of the 7048 open retail positions offer remote or hybrid work (15 remote, 9 hybrid).
How do I apply for Retail jobs in Alabama?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.