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Full-time
Posted 45d ago
~40 hrs/week
Responsibilities
The Watch Manager serves as the strategic lead for the watch category in the region, bridging global strategy with local execution to drive growth and brand excellence. Responsibilities include developing long-term growth roadmaps, managing business development across retail networks, and overseeing marketing activations and sales performance.
Requirements
Candidates must have over 15 years of progressive experience in luxury retail or business development, specifically within the watch and jewelry industry. Fluency in both English and Korean is required, along with a proven ability to lead cross-functional teams in a global environment.
Full job description
Overview
The Watch Manager will act as the strategic bridge between the region and the Global Fine Watches Team, representing TSW as the authoritative voice in the country/region. In this role, you will own the development, growth, and positioning of the watch category, driving both commercial and brand excellence.
This role demands a 360-degree leadership perspective—shaping strategy, aligning market insights with execution, and ensuring seamless integration across business development, marketing activations, forecasting, and brand representation. You will translate global priorities into local success, delivering measurable impact on market share, sales growth, and long-term category development.
Key Accountabilities
Strategic Planning
Develop and execute a 3- to 5-year regional growth roadmap aligned with the global watch strategy, targeting both market share expansion and profitable sales growth.
Analyze market dynamics, consumer trends, and competitive activity to identify strategic opportunities.
Partner with local country teams to implement annual plans, ensuring execution excellence tailored to market maturity and business priorities.
Business Development
Build and maintain trusted relationships with key stakeholders across the retail network, including market leads, Store Managers, Watch Experts, and Watch Ambassadors, CVM, etc.Lead initiatives to strengthen brand presence and engagement during HJ events, translating strategy into action.
Identify and activate growth opportunities across channels, driving both revenue and brand impact.
Marketing and Activation
Collaborate with regional marketing and PR teams to design and execute impactful local campaigns.
Lead the planning and delivery of product launches and activation initiatives that reinforce brand positioning and drive measurable results.
Sales and Performance
Serve as the primary point of accountability for all watch-related initiatives in the country/region.
Define ambitious sales targets and KPIs, monitor performance rigorously, and implement corrective actions when needed.
Leverage insights to optimize assortment, pricing, and promotional strategies.
Client Services
Drive consistent excellence in after-sales service and client experience across all touchpoints.
Implement programs and initiatives that enhance long-term customer loyalty and engagement.
Required Qualifications
15+ years of progressive experience in business development and/or luxury retail.roven track record in the watch and jewelry industry, with strong commercial and strategic acumen.
Proven track record in the watch and jewelry industry, with strong commercial and strategic acumen.
Demonstrated ability to lead cross-functional teams and drive results in a fast-paced, global environment.
Strategic thinker with entrepreneurial drive, capable of analyzing complex challenges and executing with agility.
Deep understanding of the local network and market dynamics.
Expertly crafting jewelry for the world’s greatest love stories since 1837.
Industry
Retail Luxury Goods and Jewelry
Company size
10,001+ employees
Founded
1837
Headquarters
New York, New York
LinkedIn followers
1,199,599
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.
Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.
The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
Offices: 727 5th Ave, New York, New York 10022, US · 15 Sylvan Way, Parsippany, New Jersey 07054, US · 730 N Michigan Ave, Chicago, IL 60611, US · 727 5th Ave, New York, NY 10022, US
Luxury RetailerBusiness Giftingand Customized Awards and TrophiesService IndustryPrecious MetalsJewelry
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